#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(310)517-8421
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
24451 Crenshaw Blvd
Torrance, CA 90505
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Customer Store Reviews

  • 4.6 out of 687 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (687)
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Showing 1-30 of 687 reviews
Sod is the best
We needed a few pieces to resod our small front yard. The pieces were good and the price was right!
by
    Best Sevice in Town
    New Milwaukee Shop Vacuum !!!
    by
      • Recommended
      Above and Beyond Customs Service
      Antonio and Tangie went ABOVE AND BEYOND to help me. I could not believe their level of customer service. Not only did they help me with a few challenges throughout my numerous visits to Home Depot during my remodel, but they took such ownership of one particular challenge and actually followed up with me a few times until it was completely resolved. Both of them (but especially Antonio) are huge assets to your team and I will seek them out any time I need help at Home Depot in the future.
      by
        • Recommended
        Great service
        I was a able to find my items with easy and credit card sign up process was great. Ruth helped me sign up for the credit card and also was our cashier for our items.
        by
          • Recommended
          Curtious clerk
          What a good experience checking out last night She was friendly smiled big and offered me help and a savings I felt happy leaving that store and not rushed out or pressured to figure it out myself! Thank you!
          by
            • Recommended
            Exceptional Employees
            Ricky and was extremely helpful and went out of his way to search down a tool for me when it wasn’t in the section it showed online. He didn’t even work in that department but stayed with me, found the tool and then tracked down a manager to unlock the security devise. The cashier was also very helpful.
            by
              • Recommended
              Angel cashier raneem
              Great services , nice helper
              by
                • Recommended
                Amazing customer support!!!
                I purchased a Traeger smoker and when I got it home and started the assembly it was clear the unit had been damaged during transit. This is a LARGE smoker and the parts were now laid out in the yard for assembly. I went back to the store and found the same sales person (Fernando) who had been VERY helpful with the initial purchase and he saw the photos of the damaged smoker and jumped into action and wen straight to the manager and explained my situation (needed the smoker ASAP for guests the next day). They said they would deliver an assembled unit and pick up the damaged one within the hour!!! They also threw in some extra grill goodies, pellets, thermometer, pellet case, etc... for the trouble. Well sure enough in less than an hour a truck pulled up and had a brand new assembled unit delivered and then picked up the damaged one! AMAZING customer service. This is my store for life!!!
                by
                  • Recommended
                  Great service
                  I got instant help from David in tools and hardware and the cashier- Alyssa helped me fast. Further, they both saved me money.
                  by
                    • Recommended
                    CURTIS IS THE MAN!!!
                    Curtis, plain and simple, needs a raise. He exemplifies exactly how customer services should be done within the retail industry
                    by
                      • Recommended
                      Exceptional service
                      I would love to go to this Home Depot pluming Dept. there is gentleman name Paul, He is amazing, knowledgeable, willing to go the extra mile.
                      by
                        • Recommended
                        Poor customer service
                        Michelle in customer service was completely unhelpful, and unhygienic. Her attitude was surly and put-upon. She has cost this store thousands of dollars in sales.
                        by
                          Amazing employees
                          Thanks to Mario, he made me feel that my business and time are appreciated.
                          by
                            • Recommended
                            Great customer service at the register
                            I came in today to pick up a few items and the cashier (I believe her name is Alyssa) helped me out so quickly and withe great care and a great attitude!
                            by
                              • Recommended
                              Helpful and friendly Store Cashier
                              Patti was very helpful and friendly with our purchase.
                              by
                                • Recommended
                                Rude Staff
                                the staff at this store are awfully rude
                                by
                                  New and Improved!
                                  Wow! That’s the first word that comes out of my mouth. Home Depot has come a LONG way and it’s very impressive. Back in the day, I was afraid to go into Home Depot as I could never find anyone to assist me. I’d have to guess my way through and sometimes just walk out. Now it’s the opposite, which is great! There are greeters, friendly cashiers and easy returns if/when needed. Perhaps it’s new management. Whatever it is, it’s definitely working and will certainly come back! I no longer have to go to the other stores and use their special charge cards. Thanks for the new and improved Home Depot!
                                  by
                                    • Recommended
                                    Tiles
                                    The lady in Times Blanca didn't bother to spend 2 min with us and gave us wrong times, 9 boxes they were heavy, when I came to return manager Mario said "He will talk to her, no apology, no inconvenience off", worse experience, but at the end in cashier section took extra 10 min at the counter , thanks to "Norma Grace" she came in, helped and made this experience somewhat better, otherwise this was going to be a really bad review, we are customer, we spend money, we deserve help, you guys should Thank and promote Norma instead of Mario for 3 stars , otherwise I was going to write a really bad review on Google , and every platform, we had so much inconvenience because of Blanca and Mario manager at the return.
                                    by
                                      Good prices, excellent support and help
                                      Smart friendly and patient
                                      by
                                        • Recommended
                                        Great features
                                        I am happy with your service!
                                        by
                                          • Recommended
                                          Great Product, Great Support!
                                          Special thanks to Ruth for guiding and helping me find my gardening needs. She was knowledgeable, kind, and diligent. I'm so glad I shopped at the Crenshaw Home Depot. Excellent help.
                                          by
                                            • Recommended
                                            Great Hardware store
                                            I would be lost without Home Depot, where I am happy to visit and make various purchases 3-4 days per week, ranging from large appliances, paint, lumber, hardware and plumbing.
                                            by
                                              Very Enjoyable Shopping Experience
                                              Plumbing employee was super helpful and friendly, cashiers are very nice and friendly and FAST!
                                              by
                                                • Recommended
                                                Great help
                                                Three days I purchased a wet vacuum and I request to apply a discount coupon yet the cashier supervisor refused, today I want with intend to return it and apply for the same item with the discount, but the sales person “DWZYYL1” look at all the receipt and the coupon condition then consultant his manger who she showed great understanding then I was refunded for the discount amount That’s I called it “ team that you proud and depend on to to do great business “ I left after getting more product with total value of $350 Thanks for home depot for hiring such great open minded staff
                                                by
                                                  • Recommended
                                                  Helpful clerk
                                                  Satisfied with my store experience
                                                  by
                                                    Exemplary Personnel
                                                    I came in at 9 pm on a Wednesday. So it was getting late. I asked for help finding an item. The manager could have told me where to go but instead, he walked me to the item and called for assistance for me. Tony came promptly. He was quick, courteous, professional, & tidy. Tony even walked me to the cashier and told her the item, quantity, and unit cost. We were done in 5 minutes! This is the place to shop!
                                                    by
                                                      • Recommended
                                                      Thank You
                                                      I needed help selecting a shower system for my bathroom remodel and was assisted by the best person possible, Faby Mireles Assistant Manager. Go Faby you were great thanks
                                                      by
                                                        The worst customer service I have ever experiencee
                                                        I ordered $630 worth of stuff to be picked up in store. The manager Cisco was about as worthless and rude as you could possibly get. The cashier was equally as awful. My wallet was stolen recently, and I did not have a form of ID which doesn't actually say you need to have an email correspondence that was sent to let me know my order was ready for pick up. Nonetheless, I provided them a picture of my ID on my phone, and also logged into the app on my phone so they could see that yes, indeed this is me. Before I knew it, they canceled my order and refused to refund me the $55 Home Depot protection plan I think I said numerous times it is clear that you guys do not care about getting business you have chased away a customer of 30+ years, who regularly orders product from your store for my construction company. I am absolutely disgusted with the way that the workers at the Torrance store behaved.
                                                        by
                                                          Fully Stocked
                                                          The Super Strut selection in the electrical department is excellent. Many stores have discontinued or scaled back on inventory. I'm grateful that Home Depot has actually expanded the product offerings for Super Strut.
                                                          by
                                                            Great employees
                                                            Look for LIZ if you ever need any type of help she’s was amazing!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 687 reviews

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