#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(785)228-4484
Tool & Truck Rental(785)228-4490
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
5900 Sw Huntoon St
Topeka, KS 66604
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Customer Store Reviews

  • 4.5 out of 553 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (553)
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Showing 1-30 of 553 reviews
Great help
These lawn and leaf bags are incredible, makes cleaning up my yard so much easier!!
by
    • Recommended
    Friendly and helpful!
    I went to Home Depot with my mom and dad. My mom needed a spray bottle for cleaning oops off of the floor. (Don’t ask where the ‘oops’ come from) A really nice lady helped her find it. Then we went and bought a toilet. Cause they don’t have to go outside when they potty! That snow is cold on the tush so they are luuucky!! But back to the nice people at the store… They shopped for a few other things and I spent my time in the cart learning to behave when being greeted by strangers. I REALLY like getting to go inside with them. I saw this round thing on a desk and thought it looked like fun. My mom asked if it was for sale cause she said I had been so good I could have a treat. The people behind the desk said it was the last one and that I could have it. BEST DAY EVER!! My mom says it is polite to always say thank you so this is me, Oakley, saying “Thank you Home Depot”. P.S. If you get an indoor doggy toilet, let them know cause ya’ know snow on the tushy isn’t fun…
    by
      • Recommended
      Return customer, Happy customer!
      I also shop at your stores' Garden Center, it never disappoints me.
      by
        • Recommended
        They are a good store with good customer service.
        I purchased a new dremel and the representative was very helpful in answering my questions as well as finding an additional discount. 5 stars
        by
          • Recommended
          Staff are friendly and helpful
          I find the staff to be helpful and friendly. Oliver is always helpful and personable.
          by
            • Recommended
            Helpful staff
            I needed 3 random, small items. Great young staff helped me find all the things and gave me a hand working the website and app
            by
              • Recommended
              Always helpful and products available
              Employees are easy to find when you need assistance and they have lots of products to choose from.
              by
                Great Help in the Plumbing Department
                Got some great help picking out a new showerhead yesterday. Brian Abbott was of great help!
                by
                  • Recommended
                  Always very helpful and friendly!
                  Every time I go into this store the staff are knowledgable. They care about providing suggestions for your project. If you do not understand how something works, they will help you.
                  by
                    • Recommended
                    Great service
                    I’ve never had a bad service encounter at this store. Some better than others but never one that raises to a complaint from me.
                    by
                      • Recommended
                      Friendly associates
                      Customer service has gone by the wayside in a lot of stores, however we have found the associates at the Topeka Home Depot are friendly and willing to help.
                      by
                        • Recommended
                        Pain in the *?$% return process and online pickup
                        Store is great. Manager there is great. But picking up online orders or returning items can be difficult at times and customer service acts like you are putting them out when you need to make a return. There is a general lack of courtesy in the customer service area. I can't tell you the number of times that I have been turned away and unable to pick up an online purchase because my common name does not match exactly my legal name. It should not matter. Just give me a pickup code and anyone with the code can have the item. Then you don't have to worry about what my drivers license says versus what the name on credit card is. It's really pretty ridiculous. This process works great at Target. You should try it.
                        by
                          Graham was amazing!
                          This is the third time with Home Depot that I’ve purchased carpet and had it installed. Each time has been great. Excellent customer service. Graham went above and beyond to assure my satisfaction.
                          by
                            • Recommended
                            Tim was a good employee
                            Time was very helpful and had a lot of knowledge. Made it easy to get in and out of the store
                            by
                              Exceptional Employee
                              We entered the tool department to find the item we were looking for as a Christmas gift. The employee there said the item was not in his department, but he would show us where it was. He took us straight to the item we wanted. He was knowledgable about the features of the item. This was the best shopping experience I have had this December! We didn't have to try to follow directions to find the correct area and didn't spend a frustrating time searching the large store for what we wanted!
                              by
                                • Recommended
                                Mary in outdoor garden area is great!
                                Wondered in, not really looking for anything. Saw discounted Christmas decor but was going to pass on the purchase u til Mary approached us. She was kind, helpful, and we enjoyed our experience.
                                by
                                  • Recommended
                                  Great customer service!
                                  Tim was so helpful! Great example of good customer service.
                                  by
                                    • Recommended
                                    Excellent customer service
                                    Thank you John in plumbing for helping me figure out how to fix my leaky shower head! I appreciate your knowledge in your department sir!
                                    by
                                      Worst Service
                                      70yr old mother bought truck load of lumber. they wouldn't pull her order or help her load it. she had to call me at home to drive across town to handle this for her then we were stopped like shop lifters because your store didn't care to assist her and even after taking her money still thought we were stealing everything. Worst Experience ever with any store.
                                      by
                                        1 found this review helpful
                                        OUTSTANDING CUSTOMER SERVICE
                                        Carbon monoxide detectors-not in stock and employees/mgr went above and beyond to price match a comparable product that was higher price so that I could get the 4 I wanted to purchase!
                                        by
                                          • Recommended
                                          GREAT EMPLOYEES
                                          EVERYONE HERE AT THE TOPEKA STORE ARE SUPER FRIENDLY AND VERY HELPFUL!
                                          by
                                            Great service
                                            Earlier this year I bought all new appliances and I was so pleased with those that delivered that appliances and the appliances are just lovely I went last week to buy a freezer for our church in Emporia.... best service ever and smooth transaction it was flawless.
                                            by
                                              • Recommended
                                              Associate doing great job!
                                              Among the associate in Topeka, I was grateful to Marina and Antonin for their help. They did a great job!
                                              by
                                                • Recommended
                                                Thank you so much !
                                                Amazing staff , thank you for all your help 🙏🫶 my daughter had so much fun and my dad was well taken care of and we look forward to coming back.
                                                by
                                                  • Recommended
                                                  Great employees
                                                  Every time I go to Home Depot, I get greeted with a smile especially by the cashier at pro and Chelsea in hardware. She is amazing.and there customer service skills are outstanding.!!
                                                  by
                                                    • Recommended
                                                    easy to find what you are looking for
                                                    with help from the employees i was able to get everything i needed in one trip
                                                    by
                                                      • Recommended
                                                      Customer service
                                                      Excellent customer service I have ever had!
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        I went to Home Depot three times in the last week and had the best customer service ever with all employees but one employee stood out the most to me. Her name is Chelsea and she works in hardware she goes above and beyond every time I come into the store to help me with my needs and it’s usually the first one to Greet me!
                                                        by
                                                          • Recommended
                                                          Fans
                                                          I had to shop for several new light fixtures so it was overwhelming with all of the choices. All of the associates were helpful in trying to find what I needed. This was a very positive experience!
                                                          by
                                                            • Recommended
                                                            Friendly and efficient
                                                            Susan was friendly and efficient and helped us get a great deal.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 553 reviews

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