#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)667-8604
Tool & Truck Rental(410)667-8610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
125 Industry Ln
Cockeysville, MD 21030
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Customer Store Reviews

  • 4.8 out of 547 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (547)
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Showing 1-30 of 547 reviews
Home Depot has the greatest associates ever!
Home Depot has the greatest associates ever! The customer service team helps you in every aspect of your shopping experience.
by
    • Recommended
    Outstanding location
    It was very helpful do you have Managers visible on the floor, especially the general manager.
    by
      • Recommended
      Fantastic location!
      This location is very clean, well organized, well-stocked and all of the employees are both helpful and knowledgeable throughout the entire store. Clearly this location is well-managed.
      by
        ScoutOscean
        Another successful Boy Scout Project!
        by
          • Recommended
          Nice large plant nursery!
          I like this Home Depot since the store is large and it has a large garden center and plant nursery with a nice straightforward layout that makes it easy to navigate.
          by
            • Recommended
            I live in this store
            I am in the middle of remodeling an entire home. I am often in this store. It is nice, the staff are always kind and helpful. Overall I have no complaints.
            by
              • Recommended
              Great Customer Service
              I am taking the time to write this review because I received excellent customer service at this Home Depot location. The Pro Desk went above and beyond to help me get what I need and get out quick. I would strongly recomend this location for any of your project needs
              by
                • Recommended
                Beware, teams refuse to install upon delivery
                We bought two appliances, both with installation included. Both ti es, the delivery team refused despite a routine, simple install. We did not have any problems in the past, and nothing in our home has changed. When I mentioned this to the salesperson after the first appliance, they acted shocked and amazed and assured me that was unusual. So I proceeded, and lo and behold, same deal second time. Had to call a local plumber to finish the install who said they get 3 to 4 calls a week for this. Home Depot should be ashamed for their misleading tactics. We won’t be back.
                by
                  David in doors and windows
                  Needed help with the swing/hinge position David was a great help
                  by
                    • Recommended
                    Great service!
                    Grant was exceptional in helping me find the right product!
                    by
                      • Recommended
                      Seasonal Items
                      Good selection of seasonal plants and other decorative items when shopping here last weekend.
                      by
                        • Recommended
                        Excellent customer service
                        Cam was extremely helpful to me in flooring, but he has also helped me in window treatments. He is intelligent and happy to help. He seems very well informed about the products and has a common sense approach to service. Excellent employee!
                        by
                          • Recommended
                          Friendly service
                          I returned unused controller parts (in original packaging) to my local Home Depot. I received credit, there were no “surprizes.” I was treated as a VIP.
                          by
                            • Recommended
                            Great Service
                            I am a single female not afraid to take on home diy projects.I love this store for the knowledgeable staff. “Sami” has been a great help with solving my plumbing dilemma in my bathroom redo. I have several Home Depots within approximation, but this is my favorite!
                            by
                              • Recommended
                              GREAT CUSTOMER SERVICE
                              AT THIS HOME DEPOT, EVERYONE SEEMS TO WANT TO HELP
                              by
                                • Recommended
                                Great Customer Service
                                There is always someone asking you if you need assistance!
                                by
                                  Helpful staff
                                  They will look items up for you if you’re in hurry and get you to where the items are.
                                  by
                                    • Recommended
                                    Exceptional service
                                    Mark and Stu were exceptionally kind and helpful. They went above and beyond to accommodate me. I appreciated how courteous they both were.
                                    by
                                      Fantastic helpful employees
                                      I had four employees in different departments that were EXTREMELY helpful. Just above and beyond!
                                      by
                                        • Recommended
                                        Mark is amazing!
                                        I'm not a review writer! Everyone wants a review today and most should be happy that we don't take the time...BUT, if you go to the Cockeysville Home Depot, seek out Mark! I wish I could get a sealed bottle of his fantastic attitude!
                                        by
                                          • Recommended
                                          Garden center
                                          I am Very happy with prices and service at Home Depot. I have had 2 trips to the garden area and the employees have been very helpful.
                                          by
                                            • Recommended
                                            Best in the business
                                            The Cockeysville store will can and will in every instance render assistance and should that not know an answer they will get one for you from their vast knowledgeable employees
                                            by
                                              • Recommended
                                              Friendly Associates
                                              Drew was exceptional in quality of service
                                              by
                                                • Recommended
                                                We love Home Depot!
                                                Always happy with items we by from this Home Depot.
                                                by
                                                  • Recommended
                                                  Dead Plant Material and it’s the beginning of season !!
                                                  Will go to Valley View. Came with a decent budget to get patio and yard done for the spring summer. DEAD perennials, fern, everything ornamental was dead or close to it. No one is taking care of this product.
                                                  by
                                                    Best customer service ever!
                                                    One late evening I had to go to this store and was met with the highest level of customer service I have ever received! Thanks Marc and Tony! You all are my favorite Home Depot now and I can choose between 3 of them.
                                                    by
                                                      Awesome
                                                      Amazing people clean store
                                                      by
                                                        Pay
                                                        Contractor remolds everyday
                                                        by
                                                          Service
                                                          Grant went above and beyond to assist us. I haven’t experienced that level of service in retail in many years.
                                                          by
                                                            • Recommended
                                                            Lots of help, provided so courteously!!!
                                                            The attitude of the employees is exceptional….it can be called “help provided courteously.”
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 547 reviews

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