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Showing 1-30 of 682 reviews
Apr 4, 2023
Time for new management
This is probably the dirtiest, poorly stocked Home Depot I have ever been to. The lumber section had multiple empty racks , with stock way up above and no employee working to keep the empty racks, full. The section where the cement is stored, looked like a war zone that you could not get a cart through. No employee taking care of that section. And isle after isle that was blocked with carts full of junk. No manager who is earning his pay would have allowed his store to reach such a poor condition, with employees that don't do their jobs.
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1 found this review helpful
Mar 7, 2023
Excellent team work and great hospitality and professionalism .
Everyone was very helpful and knowledgeable. This was in stock and was able to be put together and delivered in 5 days. Perfect Shopping Experience
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Mar 23, 2024
Great personnel
I purchased a shower unit, and due to an unknown computor issue my order fell into an unknown location, and with the assistance of the staff a fix was found along with a favorable outcome. Nice to experience great staff at work.
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Mar 21, 2024
Best big box store in Tallahassee
Their Ridgid tools are the best.
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Recommended
Mar 7, 2024
Great place to shop
I love home depot. I shop here all the time. I work here.
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Recommended
Feb 22, 2024
Box too big!
I ordered a new shower enclosure, shower pan, and a dog door on line and foolishly thought it would fit in the back of my SUV. Kari the man who brought out the merchandise was so kind to give me options on what to do. Then Tosha at the service desk was just as kind to help me get it delivered! Nice people still exist.
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Recommended
Feb 18, 2024
Great Job
I bought some stones and they look awesome
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Recommended
Jan 21, 2024
Appliances
I'm just loving my washer and dryer that I bought on 01/10/2024 and also my stove and refrigerator I bought some months ago, I found great pricings on all four products..
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Recommended
Jan 2, 2024
Store has gone downhill
Went to purchase some shelving items and almost all of the boxes on the shelves were empty. Employees walked past us and never offered to help with anything. The store and parking lot was full of trash.
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Dec 19, 2023
An Overall Good Experience Shopping Today
I had just been to another store looking for a circular saw and I was not pleased with it. So I went to Home Depot, where I had a great experience. I don't have any pictures.
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Recommended
Nov 29, 2023
Worst place to shopping
Store is a mess. Sales associates doesn’t help.
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Nov 23, 2023
No one to cut our Christmas tree
We waited over 15 minutes after asking for help, no one showed so we cut and packed our own tree after we paid for it!
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Nov 11, 2023
Great service
Knowlegable and helpful without being pushy and trying to oversell and/or push a higher price option
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Nov 6, 2023
Great customer service
I bought the 6ft animated singing Santa on November 5 2023 at Home Depot. The cashier Tamika/Tamira was excellent very knowledgeable and helpful. Hope I got her name correct.
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Recommended
Oct 11, 2023
Excellent service
Bryan and Gina are extraordinary - made our shopping experience successful!
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Sep 15, 2023
Great Employees
Knowledgeable employees - especially Kathy and Tamika
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Recommended
Aug 11, 2023
A Great Freindly Place to shop
This location of Home Depot is never overly crowded so it makes loading up a breeze. Once inside the friendly staff greets you and makes you feel welcome. The training these employees receive is stellar as they are very knowledgeable about the products they sell and pleasant to be around. I highly recommend shopping here. The staff is stellar.
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Recommended
Jul 31, 2023
No customer service here.
A lot of employees standing around doing nothing, to not even offer to help.
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1 found this review helpful
Jul 27, 2023
Great customer service!
Gina made my day with truly exceptional customer service. I shop THD because there’s always someone friendly to help, product selection is great and prices fit my budget.
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Recommended
Jul 13, 2023
Excellent Customer Service
We had a really GREAT experience at NE Tally store with Cust. Svc. Dept. Lead Gina who helped sort out a glitch in our credit application. And also Kevin in Millwork helped us find and order the exact right front door we wanted from among countless choices.
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Recommended
Jun 26, 2023
Greatest service!
Good selection of products! The very helpful man in hardware ( Michael Newton) made my day! I was clueless and he was extremely helpful and did above my expectations! Very happy with my visit to this store!
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Recommended
Jun 19, 2023
Employees
Great and knowledgeable employees!
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Recommended
Jun 5, 2023
Best Employee at Home Depot!
We had a broken bed frame on a very expensive bed. I tried to find what I was looking for in hardware. An employee took me to lumber to meet Aldofina. Meet her if you get a chance. She found EXACTLY what I needed, a steel cleat plate. One hour later, the bed is rock solid. Go to Home Depot, ask for Aldofina. She is working her way through every department, while working her way through school.
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Recommended
Jun 3, 2023
Customer Service is going away at this Store.
Customer service is really, really suffering. Today the “Supervisor” was extremely disrespectful & unprofessional to customers & employees. He had all the employees I communicated with upset and angry from him “chewing them out.” He ignored those of us waiting in line, while he helped friends who were not in line. My observations were that the employees were trying hard, the supervisor was not helping the employees or the customers. I used to like Home Depot, struggling to recommend this store to friends.
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Recommended
May 16, 2023
GREAT HELP AT THE PRO DESK!
PRO DESK IS ALWAYS HELPFUL AND ALWAYS LOOKS OUT FOR CUSTOMERS AND THE "PERKS" THEY MAY HAVE EARNED.
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Recommended
May 12, 2023
STAY AWAY
This store brings lousy customer service to a whole new low. Dirty retail floor, not well stocked and the employees act like they are doing you a favor but not until they get off their phones or stop visiting with fellow employees.
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1 found this review helpful
Apr 25, 2023
Great day at HD
My visit involved getting serval items including an exchange of a defective propane tank that I had no receipt for. I interacted with 4 different employees. All were very friendly, courteous and extremely helpful. We’re patient and took there time helping me.
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Recommended
Apr 16, 2023
Kitchen Design
Outstanding and competent. Really gets into the finishing details. Vivian is exceptional!
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Recommended
Apr 12, 2023
Store 0254
the store has outgrown it's size in that location...
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Recommended
Apr 1, 2023
Clean, neat, well stocked, friendly, helpful staff
Andrew provided accurate cuts of selected lumber items & provided valued advice & assistance to my wife & I, we are now in our 80's and always enjoy shopping at Home Depot for all home needs in all seasons.