#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)531-8404
Tool & Truck Rental(850)531-8400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Capital Cir Ne
Tallahassee, FL 32308
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Customer Store Reviews

  • 4.6 out of 682 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (682)
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Showing 1-30 of 682 reviews
Time for new management
This is probably the dirtiest, poorly stocked Home Depot I have ever been to. The lumber section had multiple empty racks , with stock way up above and no employee working to keep the empty racks, full. The section where the cement is stored, looked like a war zone that you could not get a cart through. No employee taking care of that section. And isle after isle that was blocked with carts full of junk. No manager who is earning his pay would have allowed his store to reach such a poor condition, with employees that don't do their jobs.
by
    1 found this review helpful
    Excellent team work and great hospitality and professionalism .
    Everyone was very helpful and knowledgeable. This was in stock and was able to be put together and delivered in 5 days. Perfect Shopping Experience
    by
      Great personnel
      I purchased a shower unit, and due to an unknown computor issue my order fell into an unknown location, and with the assistance of the staff a fix was found along with a favorable outcome. Nice to experience great staff at work.
      by
        Best big box store in Tallahassee
        Their Ridgid tools are the best.
        by
          • Recommended
          Great place to shop
          I love home depot. I shop here all the time. I work here.
          by
            • Recommended
            Box too big!
            I ordered a new shower enclosure, shower pan, and a dog door on line and foolishly thought it would fit in the back of my SUV. Kari the man who brought out the merchandise was so kind to give me options on what to do. Then Tosha at the service desk was just as kind to help me get it delivered! Nice people still exist.
            by
              • Recommended
              Great Job
              I bought some stones and they look awesome
              by
                • Recommended
                Appliances
                I'm just loving my washer and dryer that I bought on 01/10/2024 and also my stove and refrigerator I bought some months ago, I found great pricings on all four products..
                by
                  • Recommended
                  Store has gone downhill
                  Went to purchase some shelving items and almost all of the boxes on the shelves were empty. Employees walked past us and never offered to help with anything. The store and parking lot was full of trash.
                  by
                    An Overall Good Experience Shopping Today
                    I had just been to another store looking for a circular saw and I was not pleased with it. So I went to Home Depot, where I had a great experience. I don't have any pictures.
                    by
                      • Recommended
                      Worst place to shopping
                      Store is a mess. Sales associates doesn’t help.
                      by
                        No one to cut our Christmas tree
                        We waited over 15 minutes after asking for help, no one showed so we cut and packed our own tree after we paid for it!
                        by
                          Great service
                          Knowlegable and helpful without being pushy and trying to oversell and/or push a higher price option
                          by
                            Great customer service
                            I bought the 6ft animated singing Santa on November 5 2023 at Home Depot. The cashier Tamika/Tamira was excellent very knowledgeable and helpful. Hope I got her name correct.
                            by
                              • Recommended
                              Excellent service
                              Bryan and Gina are extraordinary - made our shopping experience successful!
                              by
                                Great Employees
                                Knowledgeable employees - especially Kathy and Tamika
                                by
                                  • Recommended
                                  A Great Freindly Place to shop
                                  This location of Home Depot is never overly crowded so it makes loading up a breeze. Once inside the friendly staff greets you and makes you feel welcome. The training these employees receive is stellar as they are very knowledgeable about the products they sell and pleasant to be around. I highly recommend shopping here. The staff is stellar.
                                  by
                                    • Recommended
                                    No customer service here.
                                    A lot of employees standing around doing nothing, to not even offer to help.
                                    by
                                      1 found this review helpful
                                      Great customer service!
                                      Gina made my day with truly exceptional customer service. I shop THD because there’s always someone friendly to help, product selection is great and prices fit my budget.
                                      by
                                        • Recommended
                                        Excellent Customer Service
                                        We had a really GREAT experience at NE Tally store with Cust. Svc. Dept. Lead Gina who helped sort out a glitch in our credit application. And also Kevin in Millwork helped us find and order the exact right front door we wanted from among countless choices.
                                        by
                                          • Recommended
                                          Greatest service!
                                          Good selection of products! The very helpful man in hardware ( Michael Newton) made my day! I was clueless and he was extremely helpful and did above my expectations! Very happy with my visit to this store!
                                          by
                                            • Recommended
                                            Employees
                                            Great and knowledgeable employees!
                                            by
                                              • Recommended
                                              Best Employee at Home Depot!
                                              We had a broken bed frame on a very expensive bed. I tried to find what I was looking for in hardware. An employee took me to lumber to meet Aldofina. Meet her if you get a chance. She found EXACTLY what I needed, a steel cleat plate. One hour later, the bed is rock solid. Go to Home Depot, ask for Aldofina. She is working her way through every department, while working her way through school.
                                              by
                                                • Recommended
                                                Customer Service is going away at this Store.
                                                Customer service is really, really suffering. Today the “Supervisor” was extremely disrespectful & unprofessional to customers & employees. He had all the employees I communicated with upset and angry from him “chewing them out.” He ignored those of us waiting in line, while he helped friends who were not in line. My observations were that the employees were trying hard, the supervisor was not helping the employees or the customers. I used to like Home Depot, struggling to recommend this store to friends.
                                                by
                                                  • Recommended
                                                  GREAT HELP AT THE PRO DESK!
                                                  PRO DESK IS ALWAYS HELPFUL AND ALWAYS LOOKS OUT FOR CUSTOMERS AND THE "PERKS" THEY MAY HAVE EARNED.
                                                  by
                                                    • Recommended
                                                    STAY AWAY
                                                    This store brings lousy customer service to a whole new low. Dirty retail floor, not well stocked and the employees act like they are doing you a favor but not until they get off their phones or stop visiting with fellow employees.
                                                    by
                                                      1 found this review helpful
                                                      Great day at HD
                                                      My visit involved getting serval items including an exchange of a defective propane tank that I had no receipt for. I interacted with 4 different employees. All were very friendly, courteous and extremely helpful. We’re patient and took there time helping me.
                                                      by
                                                        • Recommended
                                                        Kitchen Design
                                                        Outstanding and competent. Really gets into the finishing details. Vivian is exceptional!
                                                        by
                                                          • Recommended
                                                          Store 0254
                                                          the store has outgrown it's size in that location...
                                                          by
                                                            • Recommended
                                                            Clean, neat, well stocked, friendly, helpful staff
                                                            Andrew provided accurate cuts of selected lumber items & provided valued advice & assistance to my wife & I, we are now in our 80's and always enjoy shopping at Home Depot for all home needs in all seasons.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 682 reviews

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