#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(570)476-2584
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
150 Pocono Commons
Stroudsburg, PA 18360
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Customer Store Reviews

  • 4.7 out of 858 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (858)
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Showing 1-30 of 858 reviews
Good customer service people
I had a Feather River door that the company customer service could not solve my problem. I went to the Stroudsburg store thinking I was going to be disappointed, but Lynn at the door and window dept. took the problem and completely solved everything.
by
    • Recommended
    Great store
    So far been very friendly and knowledgeable staff that accommodate this store
    by
      Rural area necessity
      Great place for household, gardening, and repair needs.
      by
        • Recommended
        Wow! Employee Jamie was knowledgeable, helpful and really k ew his store
        This guy Jamie came over to us and asked if he could help. Yes!! We were so confused about outdoor deck paint. He was terrific and then we went to limber and he continued to be helpful there and then to water filters, then rakes and spackle. We were all over the place and he was there for every thing making sure we had everything we needed. Then he led us to check out and we left 100% satisfied with our visit! Thank you Jamie. We will look for you next go around!
        by
          • Recommended
          Great!
          Staff was helpful the transaction was fast and pleasant and our cahier was great to talk to.
          by
            Store Associates are great!
            Store Associates at this Home Depot are so friendly and helpful. They make my shopping trips go smoothly.
            by
              • Recommended
              Great Customer Service
              Kim, my sales associate went above and beyond helping me purchase a Magic Chef Chest Freezer. She was very knowledgeable about her products and offered customer service with a smile!!!!
              by
                • Recommended
                Laughter Warms Tge Heart
                He made the customer before me chuckle, making their interaction fun and light. Once he finished with him he attended to me with the same light heartedness that was so refreshing and welcoming... Ken in hardware made a weary soul smile tonight.❤️
                by
                  • Recommended
                  Great place for all your home needs
                  I’ve been shopping at this Home Depot store for many years and the staff. I’ve always been very helpful, very knowledgeable and quick to assist me in anything that I ever needed while I was there. This is a great store to shop in.
                  by
                    • Recommended
                    Need to provide Military personnell with a E-Recipt-
                    HD corp has the issue, not the stores. They no longer provide an e-receipt for those who get an Military Discount. Seriously... bring that back
                    by
                      • Recommended
                      Top Notch store
                      This stop was very different from other home depot the employees where very attentive, friendly and most important very helpful I wish more locations where like this one
                      by
                        • Recommended
                        Employee attitude & friendliness exemplary
                        I desperately needed a new wall oven & was anxious about type, availability, price & installation. Joanne immediately came to my aid talked me through my options & let me feel I was not "just another sale". She was not only friendly but very knowledgeable, answered all my questions & let me leave, satisfied that I had made the right choice with Home Depot. THANK YOU JOANNE!!
                        by
                          • Recommended
                          Home Depot Shopping Experience @ Store#4127 Stroudsburg
                          What a pleasant experience shopping at this store. All the Store employees were very helpful and considerate and went out of their way to help you find what you were looking for. I really found that rewarding.
                          by
                            • Recommended
                            Great store
                            Always seem to find the very best employees . It could be in plumbing, tools, or appliances, they are amazing
                            by
                              • Recommended
                              Employees
                              The employees went above & beyond to assist me
                              by
                                • Recommended
                                Thank you
                                Had a great experience shopping at this store .. hate shopping and had a stressful day at work. All the employees were very kind, helpful, full of knowledge and the check out was fast. Thank you for making my day better and shopping easier!!
                                by
                                  Great. Job
                                  My process was well managed and the product is superb.
                                  by
                                    • Recommended
                                    Go to Home Depot!
                                    Cashier Renee is one of the best there! But overall everyone is always helpful with anything you need. They have a solid staff!
                                    by
                                      • Recommended
                                      get Jim Sadoski from Flooring to help you he is a 5 star gold employee imo
                                      excellent store! best experience ever at a Home Depot
                                      by
                                        • Recommended
                                        Elisha at Self Checkout made my day
                                        Checkout can be frustrating and tiresome. Elisha was welcoming and friendly. Her knowledge and kindness made my shopping experience pleasant. I left with a smile. The store is clean and I was assisted in the Paint Dept by Luis and Noah who are extremely knowledgeable and kind. Great store! Also found an ice chest at a good price.
                                        by
                                          • Recommended
                                          Worst experience
                                          I’ve been trying to order doors for almost 2 months now. From the very start there was lack of attentiveness and little to no customer service. Employees didn’t know codes for their own section (doors) and claimed to work there for 25 years unable to even understand what the measurement/installation company that they force you to use was talking about. Even just to pay for the doors I already picked out took 3 hours and this was a very large and expensive order. Even the managers were of no assistance. I had to repeat myself and cal the store every day just to see what the total would be for doors I picked out. When asking questions I was told inaccurate information which further delayed the process. I was told first 4-6 weeks, then 6-8, and now today once I finally paid I was told 8-10 weeks and even then you’re not guaranteed by any day. When I tried to buy hardware I was double charged for items and in order to fix it I had to wait further in customer service even though I asked if a cashier could help me, she used self checkout station to ring me up (poorly) and then took my card and over charged me I got the money back but it’s just the lack of attentiveness that is so frustrating, I could go on and on about the issues I experienced not only today but during this whole process. Do not use this store for your home improvement needs.
                                          by
                                            PRO DESK PROFESSIONALS
                                            Rick who works as the Prodesk Cashier is a 5 star employee along with Lisa
                                            by
                                              • Recommended
                                              Kitchen Cabinets & Counter Top Upgrade & Replacement Project
                                              My wife and I met and worked with your Kitchen Design Consultant, Ms. Tara Correll, to design and select new Kitchen Cabinets, Counter Top plus other kitchen details, a big project for us. Tara's attention to details and design abilities are Superior as she did an excellent job in every aspect of this Kitchen upgrade and replacement project. Tara did a great job and was professional and friendly throughout the process, she is truly a highly valued member of your Team!
                                              by
                                                • Recommended
                                                Paint Dept
                                                Had to wait 25 minutes to get someone to the paint department to mix paint. Several customers asked 3 times if we could get help at the counter. They got "she's there" "I'll call her" and then her phone proceeded to ring on the counter and "I'll see if I can find someone." One customer had to leave because they couldn't wait any longer.
                                                by
                                                  Great staff!
                                                  Customer service 95% of the time is really great. Very helpful in explaining products & recommendations.
                                                  by
                                                    • Recommended
                                                    Great store. Clean and well stocked.
                                                    I always go to this store for my gardening needs as well as services.
                                                    by
                                                      • Recommended
                                                      Smooth and easy
                                                      My home depot was spacious , clean and the staff was courteous . I will be shopping there again!
                                                      by
                                                        • Recommended
                                                        Pleasant cashier
                                                        Store cashier, who I think is a veteran, very pleasant. I always choose his register over self service
                                                        by
                                                          Good experience shopping there
                                                          Bought drywall and plumbing supplies, everything was there and organized no need to do an extensive search for the right supplies.
                                                          by
                                                            • Recommended
                                                            Return Policy
                                                            I returned an item the very day I bought and the store associate who received my products was so friendly that I nearly decided to keep the item. The associates was so friendly tryingbto explain to.me what the product can do if I didn't know how it is used
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 858 reviews

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