#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(586)276-1404
Tool & Truck Rental(586)276-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
37000 Van Dyke Ave
Sterling Heights, MI 48312
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Customer Store Reviews

  • 4.7 out of 459 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Great Service
I bought some wood for a project and needed it cut to size. The guy in the Lumber department did a great job. The young lady at the register understood exactly what I had even though it was in pieces. Usually I have to explain to someone when checking out. Best trip and service in years.
by
    • Recommended
    Great location
    Super helpful and friendly staff ! In and out in no time.
    by
      • Recommended
      I’m a Fan
      Needed two special Fans to install for my mother and Andy from electrical was awesome and most helpful. Cashier Janet was very friendly and funny. I will revisit.
      by
        • Recommended
        Customer service
        Cashier Hollie went out of her way to help me find what I was looking for she was pleasant to deal with
        by
          • Recommended
          Awesome Location
          I come out of my way to shop at this location because the customer service is outstanding. The skillful employees go out of their way to assist you find what you are looking for.
          by
            • Recommended
            shopping experience
            The staff at #2740 Sterling Heights were friendly and helpful, but there were instances where their availability was limited, especially in the electronic and hardware departments. I encountered challenges finding specific items due to discrepancies between online inventory and in-store availability.
            by
              Amazing job
              It has amazing workers
              by
                • Recommended
                Great store
                They always have what I want in stock and they are extremely helpful. I go out of my way to go to Sterling heights store.
                by
                  • Recommended
                  Great store, friendly staff and clean
                  Great store to shop, friendly service and clean
                  by
                    • Recommended
                    Great customer service
                    I had to purchase parts for a linen Closet Door and of course had no idea where to find those parts. An employee named Hollie immediately greeted me (even though she was in the middle of a staff meeting), took me to the aisle and made sure I found what I needed. Then directed me to another aisle and connected me with someone else to help me find another item. The staff was friendly, attentive, and knowledgeable concerning my needs.
                    by
                      • Recommended
                      Great store and great people
                      The employees here are extremely friendly and helpful. Amazing one-stop-shop to get what you need.
                      by
                        Egg Chair
                        I bought this chair last spring and it was delivered in a very timely manner. I also bought a shed 2 weeks ago which was delivered to the store and will be picked up on Monday. Products are of good quality.
                        by
                          • Recommended
                          Friendly staff
                          Staff is very friendly and helpful at this location.
                          by
                            • Recommended
                            Exceptional Service!
                            Kaitlyn in the Hardware Department helped me find the correct KWITSET locks and deadbolts for my doors. She also took the time to explain how they worked and how one set would need to be rekeyed so that they all worked with a single key. When I went in to purchase them, she had them waiting and David the person who rekeyed the locks was equally as helpful, professional and customer focused. In short, Kaitlyn is a huge assess to your VanDyke/Metro Pwky Home Depot in Sterling Heights, MI.
                            by
                              • Recommended
                              Costumer Service
                              Gina,was outstanding ,went out of her way to explain things to me ,find things for me and offer her service if I needed anything else. Wish we had more Gina's !!
                              by
                                • Recommended
                                Go to the Garden Department!
                                Head to the Garden Department and say hello to Oscar. He's an awesome employee!
                                by
                                  • Recommended
                                  Customer Service is nowhere to be found
                                  We had a shockingly bad experience trying to purchase flooring at HD. From indifferent staff ignoring our shopping needs, to poor customer service...it's amazing how HD treats their customers... Now there is NO availability and no one seems to know when any new product will arrive.
                                  by
                                    Very Good
                                    Very good service and they have everything you need.
                                    by
                                      Important to improve customer service.
                                      Some employees they don't know the meaning of customer care, they are very moody, and bad attitude.
                                      by
                                        • Recommended
                                        Cashiers are awful and dirty store.
                                        Went shopping used the bathroom the employees didn't wash their hands and at check out I tried to ask the cashier at the garden section a question during checkout he was just yelling and being so rude. If you see the cashier Jeff on the name tag just walk out. Your order will be cheated and you will be yelled at when questioned for having one item scanned 3x.
                                        by
                                          Kudos to Rick - Going Above & Beyond!
                                          There was a product in the plumbing area that was out of stock. I saw it way up in the boxes above. I went searching for an associate to help me & found Rick in Appliances. He could have called for a floor associate, but instead, he came to help me. He went up the ladder, got the product, we chatted nicely as he was opening the box & HE restocked that item. Kudos to Rick for helping me out!!!
                                          by
                                            • Recommended
                                            Great store
                                            Great customer service and the store has everything I need
                                            by
                                              Best location
                                              I love goin to this store is very close to my house and they got very good deals
                                              by
                                                Great store
                                                Great store to shop in employees are very nice and helpful
                                                by
                                                  • Recommended
                                                  Hollie, Scott, and Jason were AWESOME! From the time I walked into this store, it was a positive and rewarding experience.
                                                  The product I bought was not stocked at the other stores. So happy to find what I needed at the Sterling Heights, Michigan location.
                                                  by
                                                    • Recommended
                                                    I asked for help to load 12 bags of dirt
                                                    I would not recommend Gary, the cashier in the garden department. I asked him if he would get me some help to load 12 bags of dirt into my car and he told me they were out in the lot and I would have to find them.
                                                    by
                                                      Friendly
                                                      Love this store. Cathy and Sandy our the best at the pro desk.
                                                      by
                                                        • Recommended
                                                        New Product --"EverStrike" TM
                                                        When one side of my garage door frame rotted out at the bottom, this product was able to repair the side frame without having to remove the entire door and frame. The product is adaptable for use on either the right or left side of the frame. It was less expensive, and much less work than removing the entire door.
                                                        by
                                                          • Recommended
                                                          Home Depot Kitchen Design personnel were very helpful.
                                                          One of the designers in the Kitchen Design area took the time to help me find a solution when I needed to find a support part for a pedestal bathroom vanity which Home Depot sells.
                                                          by
                                                            • Recommended
                                                            store is full of appliances
                                                            very easy to find what we wanted
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 459 reviews

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