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Filter Reviews By:Rating, Profile, Gender, Age (361)
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Showing 1-30 of 361 reviews
Aug 19, 2023
Place is clean and organized
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Jun 21, 2023
Quality items
We found all the items we were looking for.
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Recommended
Apr 4, 2024
Cashier helped unwillingly
Cashier was unhappy I came to her and told me to the other side where other cashiers are. I hv so much back pain at the time. Helped me unwillingly and I told her she can help her customers above and beyond by helping me and to put a smile on her face. Instead she turned her back on me and speak to the other cashier. If you’re miserable helping people, then this is not the right job for you.
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Mar 19, 2024
Great spacious store
I thank JASON for being cheerful from heart and greeting customers. He is a great worker who gives every customer warm welcome
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Recommended
Feb 20, 2024
Pleasant window shopping
Joseph, was very helpful and patiently answered all our questions I highly recommend it.
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Recommended
Feb 1, 2024
Friendly staff!
If you need information on decks, see Nap. He is knowledgeable and friendly and will assist and advise you in all your decking/wood needs. At checkout, go to Rose or Angel. They are both friendly and sweet and offer great advice on all home depot products. They are in the pro/contractors check out. They are always a big help and super friendly.
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Recommended
Jan 8, 2024
FAST & FRIENDLY EXPERIENCE
QUICK CHECKOUT, PLENTY OF HELP. THANKED FOR MY MILITARY SERVICE AT CHECK OUT
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Recommended
Dec 25, 2023
Return nis a hassle
Try to return items w/o receipt and they refuse to help me.
Even denied HD gift card.
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Oct 28, 2023
Great store
Assistants nearly always helpful and knowledgeable and this has improved in recent years. Nice to be in the store
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Recommended
Oct 26, 2023
This home depot is a mess
Paint mixing systems always down, short staffed, associates don’t speak English, bathrooms dirty our out of service
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Sep 24, 2023
Great Carpet
The Home Depot carpet brand Lifeproof is a very high-quality carpet and is backed by a 25-year warranty. This is proof that Home Depot stands by their product and believes in its longevity. The particular carpet I chose had a great density (Ex: A density of 3100 or higher is good, and this particular carpet had a density of 4100), which is a good indication of carpet quality and made of nylon which also has a long track record of being one of the most durable carpet materials used in the market.
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Recommended
Aug 23, 2023
WINDOW INSTALLATION
I purchased a window to be installed and the salesperson was very attentive and knowledgeable. However, I had to wait 4 hours, not the 2 which was told to me. After working on my ONE window for 40 minutes the crew took a lunch break for almost an hour. They broke a piece of molding from the window, did NOT tell me (I actually heard the crack and saw the two pieces) and put it back with the caulking they use for the window. The workers were nice and the window is fine but telling a customer who asks if everything is fine and they say yes and don't even tell her about the broken molding is not ok at all. I will call the supervisor and tell him and I also hesitate to use Home Depot again for any projects.
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Aug 15, 2023
Good experience!! And
Rose at the counter was great. She was helpful and had a smile on her face. Tks Rose
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Aug 14, 2023
Very Helpful
I received top notch help today! My sales woman went above and beyond to help me find what I was looking for!
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Recommended
Jul 30, 2023
Outstanding employees
I was warmly greeted by a Beautiful black lady. She was very helpful and helped me to find what I was looking for. The Cashier was very nice she greeted me with a warm smile and had a friendly conversation. Thanks Home Depot for providing excellent customer service.
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Recommended
Jun 14, 2023
Excellent shopping experience
Homedepot staff were very helpful
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Recommended
May 22, 2023
Great sale on plants
Bought all my annual plants on sale this Sunday. Nice selection. They were out of mint so have to go back.
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Recommended
May 8, 2023
Curbside pick up is a joke
Second time I went there for a curbside pick up order and I had to go inside after waiting 20 min for someone to come out ! This happened the first time - so I decided to give it a second shot. And they FAILED ! The cashier didn’t even apologize after he knew I was there for CURBSIDE pick up. They are getting paid to not do what they are instructed to do in their job description I guess ? What a shame - the customer service desk is the reason why I’ll never shop at this store again!!
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Apr 19, 2023
Excellent Customer Service Associate
One of the best in person customer service associate I've ever encountered. Quality beyond measure.
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Recommended
Apr 1, 2023
sharkbite flex hose was easy to find
refrigerator filters worked like a charm. Easy to take out and put back in.
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Recommended
Mar 12, 2023
Great shopping experience
The customer service rep Shemar went above n beyond his job description. Respectful, patient n very helpful young man! Glad he was there- made my shopping experience as a senior a lot easier n better!
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Recommended
Feb 24, 2023
Courteous, knowledgeable Staff. Cashiers make checkout a breeze.
Cashier assistance with updating profile for Veteran 10% discount was extremely helpful.
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Recommended
Jan 15, 2023
My Go To Place for Home Repairs and Improvement Needs
Had the tiles I needed at a great price! This is my "Go To" store for home repairs and improvement.
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Recommended
Jan 14, 2023
Friendly cashiers and nice staff on the sales departments
I like how positive everyone was and they were helpful when I had a question.
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Recommended
Dec 3, 2022
Excellent Customer Service!
Napoleon on Forest Avenue Home Depot Staten Island went above and beyond for us. Our new bed set was missing the bag of screws and washers and he happily and kindly helped us match them. Exceptional customer service! Thanks again Napoleon!
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Recommended
Sep 14, 2022
Great customer service
I had to make a return and was assisted by ghitana at the returns desk. She has very good customer service skills and you should hire more associates like her.
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Recommended
Jul 23, 2022
Great Flooring!
I bought this today at this story and it was fast and easy to purchase and the best price and they have a lot of vinyl plank collection.
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Recommended
Jul 9, 2022
Horrible customer service
Waited 30mins for an associate to come to an isle which never showed up!
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Jun 26, 2022
Returns
I showed receipt in my Pro X App for my return This man repeatedly saying he doesn’t take photo copy. I repeatedly told him it’s from my App. I simply turned off & turned on the App to show him. But he didn’t like it on his face. He didn’t say anything & scanned all return items.
He dropped my receipt on the desk without saying anything. Very simply, did I do anything wrong? I go to Home Depot every day as a contractor. This is really a bad experience to me.