#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)304-3402
Tool & Truck Rental(281)304-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
17928 Spring Cypress Rd
Cypress, TX 77429
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 459 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Great customer service!
Elijah helped me tremendously. Had an idea of what I wanted but couldn't quite figure out how to weight or fill the empty space on my planters. Elijah came through! Found everything I needed in one trip.
by
    • Recommended
    Sale Cashier SHERREL 🤍 I Appreciate It !
    She Gave Us A $15 Discount As We Were Given The Wrong Brand And Wrong Price
    by
      • Recommended
      Great PAINT Department
      I'm SO happy that I went to The Home Depot to get the products for my home project. I needed to stain my deck and fence since I didn't do it when it was installed. Lee from the Paint Department walked me through the process and recommended the materials needed. He kept me under budget and I'm very pleased on how the Tugboat stain looks on the deck and fence.
      by
        • Recommended
        Good store
        Bella was very helpful
        by
          • Recommended
          Great quality and customer service!
          I can't say enough positive things about Home Depot. The store offers a fantastic selection of products that cater to a variety of needs. The staff was incredibly friendly and approachable, readily available to answer my questions and provide assistance. They made me feel welcomed and valued as a customer. Home Depot is my go-to store for all my shopping needs, and I highly recommend it to others. My wife I had a very pleasant experience at Home Depot especially services provided by Tiffany and Nando. They were very understanding, helpful and gave excellent customer service. Because of their services we will continue to visit the store.
          by
            • Recommended
            Incredible Service
            I had locked my keys in my car and thought I had no hope, but a manager, Chelsea, went above and beyond with her service and helped me to unlock the car
            by
              • Recommended
              Great customer service
              Wanda was great help
              by
                • Recommended
                The Home Depot
                Best shop for Contractors and if you want to do a little project at your house
                by
                  • Recommended
                  Great place to buy
                  always great services
                  by
                    • Recommended
                    Great experience. All employees I encountered were helpful
                    Had a good return and buying new plants at this location. Helpful employees.
                    by
                      • Recommended
                      Upgraded Ryobi battery.
                      So I told a employed worker if they have a bigger battery than 6Ah and he said yes. I want from 6Ah to 8.0 and it Used To Last from 35 min now it last me almost 1 hour
                      by
                        • Recommended
                        Excellent customer service
                        Joshua from the garden department was so helpful! Definitely coming back to this store after the amazing customer service I received.
                        by
                          • Recommended
                          just a frequent shopper
                          Has been a lot of personnel changes in the last year and a half, but still a lot of friendly employees that greet me
                          by
                            • Recommended
                            Great store, great staff!!!
                            Love this store! The staff is amazing and attentive to their customers!!
                            by
                              • Recommended
                              Kenneth in Customer Service was awesome
                              Kenneth really helped me tremendously. I visited the Tomball location twice for this same issue and they were of no help. However, Kenneth made sure that this time I was choosing the right item that I needed as this was my 3rd time making a return because I was not buying the correct lighting.
                              by
                                • Recommended
                                Employees are always willing to help. But not managers
                                Purchase pickets for my home project and checked out at 11:54am. Had to wait until 12:38pm to get loaded because the managers on duty that day 02/18/2024 was really delayed in getting up to front to open up big bay door for the employees to load me. I gave 5 stars for the employees. But for the managers on duty that day. I give them 0 stars.
                                by
                                  • Recommended
                                  Customer service
                                  I was able to find someone to help me locate and retrieve a tool and battery in the storage cage quickly. When there was a problem with a promotion Aniya, Debbie and Salem worked together to get it resolved. Great customer service!
                                  by
                                    • Recommended
                                    Poor customer service and product availability
                                    This store has a broken entrance for the past several weeks which should be a clue not to enter. Products are not shelved neatly and the inventory listed on the app does not match what is in store. When you ask an employee about future availability, they shrug. There is no real customer service being provided other than the folks handling returns and credit apps. They no longer provide a military discount on appliances and also wouldn't apply a gift card (same as cash?!?!?!??!) against the purchase. Really disappointing experience compared to how Home Depot employees used to conduct themselves with pride and were knowledgeable. We had to hunt someone down to help us buy a washer. Very disappointing.
                                    by
                                      Information
                                      I receive great information about pro card services
                                      by
                                        • Recommended
                                        customer service
                                        Tabatha was excellent face of Home Depot; very nice and pleasant. She was very efficient with helping us finish our transaction. Thank you Tabatha.
                                        by
                                          • Recommended
                                          great store! Friendly staff
                                          someone always arround to help if needed
                                          by
                                            • Recommended
                                            Great Employee
                                            Dan (in the plumbing dept. at the SPRING CYPRESS Store #6586) is an excellent employee. You need to hire more like him !!!!
                                            by
                                              Love their Garden Center
                                              This store always has the outdoor gardening supplies I need for various projects. Great value for the cost!!!
                                              by
                                                • Recommended
                                                Thank You Jacob & Elijah!!!
                                                I bought some turf today and Jacob and Elijah provided excellent customer service and were very friendly and attentive. Thank you for the excellent experience.
                                                by
                                                  • Recommended
                                                  Outstanding Customer Service Show Outs
                                                  On October 18th, my property was in need of some special items including lumber. I had only been in the lumber department for less than 10 minutes before a young man (Melvin P.) clocked in to start his shift and IMMEDIATELY assisted me with choosing the best type of lumber needed to accomplish my goal. Melvin P, you are AWESOME!! Thank you for your recommendation, for sharing your knowledge, and for your quality assistance. Special thanks to Mrs. Carolyn (Cashier) for assisting me with a smile, thanking me for shopping, and for inviting me to return. You were the perfect ending to my experience that day.
                                                  by
                                                    • Recommended
                                                    Great
                                                    Tabatha did a great job and need a raise asap and the best employee
                                                    by
                                                      • Recommended
                                                      Good selection
                                                      Extremely easy finding stuff
                                                      by
                                                        • Recommended
                                                        Love it 😊
                                                        My thing is I need the price tag to be in right spot and help when I need it . The store had labels and prices were correct and the worker was really helpful . The prices on their plants is good to . Definitely recommend coming here . It was clean and the Halloween decorations were super cool 😎.
                                                        by
                                                          • Recommended
                                                          Tabatha
                                                          Tabatha with the Red hair is Awsome she is the ABSOLUTE BEST EMPLOYEE AT HOME DEPOT I JUST LOVE HER SPIRIT SHE HAS A WARM HEART
                                                          by
                                                            • Recommended
                                                            Awesome
                                                            The associates at the Spring Cypress store are awesome. You walk in and you are greeted in different areas in the store. They are usually busy, but they take the time to help get you oriented. Big 👍.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 459 reviews

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