#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(253)538-2068
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
121 Military Rd East
Tacoma, WA 98445
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Customer Store Reviews

  • 4.5 out of 516 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Great friendly service employees!
Knowledgeable employees.
by
    • Recommended
    Excellent customer service
    Aleeanna sorry if spelling is wrong went above and beyond in customer service. I usually have many complaints about this store, not today. You should have all your help be like her.
    by
      Clean, Fast & Friendly
      Probably one of the cleanest stores I’ve seen & I love seeing everyone work together even when under pressure it’s awesome. Everyone makes it an enjoyable experience.
      by
        • Recommended
        Quality Customer Service, neat and orderly
        Obtained quality information from staff that aided in an informed purchase
        by
          • Recommended
          Great Customer Service
          Dana was excellent making sure I was taken care of picking up at Customer Service
          by
            • Recommended
            Lucky to be my local store
            This store has always been one of the best Home Depot’s to shop at. Well organized, well stocked, and staff are helpful and friendly, but not pushy or bothersome. Fortunate that this one is closest to my house. There are three others in my area, but they seem to be not as enjoyable to shop at for me. They are not bad, but #4747 at Spanaway will be my go-to for me.
            by
              Finding items
              Went to get a tool and battery. Battery said in stock but the employee helping couldn't find it. We waited and looked for about 30 minutes. Adam B. asked what we were looking for and he was able to call a supervisor and locate the Battery within minutes! Great customer service and a positive happy attitude from Mr. Adam!
              by
                • Recommended
                Shopping
                I recently purchased a miter saw online, it was delivered for free and I am very pleased with it, it is a corded Robi.Today I purchased a new refrigerator and the sales clerk Jackie was very pleasant and helpful. The customer service people have always been friendly as well. I love this store
                by
                  • Recommended
                  Website vs reality
                  I needed a specific product. I checked the website before driving to the store. After hunting down a floor associate, and harassing the the overly busy paint person. I was informed "oh someone forgot to zero out that sku. We have been out for weeks, Sorry about that." I will give kudos to the folks who helped me.
                  by
                    • Recommended
                    Excellent customer service
                    The employs there remembered me, greeted me when I walked into the store and provided excellent customer service. The Home Depo employ's are all professional (especially those who work at the pro desk).
                    by
                      • Recommended
                      Find Paul
                      If you need a 4x8 panel cut to size then find Paul. very helpful guy
                      by
                        • Recommended
                        Great store
                        I bought a hand held planer a year ago , used it twice and it quit working .they exchanged it no problem
                        by
                          • Recommended
                          Diamond all in one
                          Come here on a daily basis for business projects, each member and the manager has a Lotta knowledge from this location, guided me step-by-step what to do and was patient with me throughout the process still come everyday you have to spend money to make money
                          by
                            • Recommended
                            bad service because young people got attitude.
                            I do not have a video or pictures unfortunately and am not trying to be a scam or a abuser
                            by
                              • Recommended
                              Great customer service
                              This Home Depot’s employees are very friendly and patient. My husband and I went in to buy some stuff that we needed and forgot our wallets they held on to our stuff while we went for cash when we come back everything was there, we went to pay and our card wouldn’t go thru that cashier did everything she could and help us resolve the problems and never did she seem annoyed or anything we couldn’t solve the problem but we got a discount so our cash would cover the whole bill (only needed $10 from our card) that you so much
                              by
                                • Recommended
                                Close for what I need
                                A lot of my work recently has been in the Spanaway area, and having this Home Depot close by has been helpful.
                                by
                                  • Recommended
                                  THIS STORE HAS IT GOING ON. THE STORE IS ON POINT.
                                  FROM ENTRY TO EXIT. THIS STORE GOT IT GOING ON. TOOL RENTAL IS SUPERB, THE RENTAL TRUCKS AND VANS ARE ALWAYS CLEAN AND NO PROBLEMS.
                                  by
                                    Spanaway Home Depot
                                    This store always meets our needs and the staff are always friendly.
                                    by
                                      • Recommended
                                      shed purchase
                                      They nailed it between the Tough Shed breath and the Home Depot employees we were able to get the shed purchased
                                      by
                                        • Recommended
                                        EXCELLENT CUSTOMER SERVICE
                                        HAD A BAD EXPERIENCE WITH A PRODUCT YOU SELL. THE CUSTOMER SERVICE I RECEIVED RETURNING THE ITEMS WAS HOWEVER VERY PLEASANT. DANA AND AUSTIN WORKED HARD TO MAKE SURE I HAD WHAT I WANTED/NEEDED. THEY MADE IT EASY.
                                        by
                                          • Recommended
                                          Excellent Customer Service
                                          An employee in the outdoor shade department gave excellent customer service by helping beyond what I expected.
                                          by
                                            • Recommended
                                            Mowers
                                            Keep all mowers under cover or inside especially the zero turn style very expensive I did not want to purchase one that's sat in the weather and some were broke or missing parts
                                            by
                                              • Recommended
                                              Customer care
                                              Excellent service. Plenty of employees to adequately take care of customers
                                              by
                                                Great HD Store!
                                                Great HD Store! They actually have people that know what they're doing. Good stock, ample inventory & people who know how to find it. If they'd rehire a few more LIVE cashiers (as opposed to self checkout), they'd have the perfect Home Depot store.
                                                by
                                                  • Recommended
                                                  Heat pump and install service
                                                  I had a York heat pump and air handler installed. I was heating with wood for over 25 years the guys at World Class Services a Home Depot contractor installed in 1 day . Wow what a difference it made steady heat all the time and I don't have to stoke up the wood stove twice a day now.
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Had an abundance of left over flooring boxes to return. Dana was fast and friendly. He made the process very easy and smooth. Followed up with asking me about my project and if there was anything else I need while I was there.
                                                    by
                                                      • Recommended
                                                      Helpful employee
                                                      Michele helped me with my entry door purchase, went above and beyond to help with my transaction today.
                                                      by
                                                        • Recommended
                                                        Excellent customer service!
                                                        Went to purchase some Milwaukee tools over the weekend. I noticed HD/Milwaukee had a promo “Buy more, save more”, but somehow the system didn’t apply the savings during checkout. I returned to store #4747 the next day to inquire about if my purchase the previous day qualified for the promo. I was assisted by two AWESOME HD associates, Brian & Beth, who went above and beyond to rectify the issue and also had me in and out within 30 minutes with a NEW TOOL! Much appreciated! Thank You!
                                                        by
                                                          • Recommended
                                                          Costumer Service
                                                          Employees we’re friendly and helpful. Great experience!
                                                          by
                                                            • Recommended
                                                            Great employees
                                                            I usually have a list of what I want. I can ask any employee what aisle I will find item. Saves me time that I'd be wandering around. As an elderly woman with bad knees this means a lot. Seems an employee is close by and I don't have to spend time looking for someone. Employees always have a smile.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 516 reviews

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