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Filter Reviews By:Rating, Profile, Gender, Age (542)
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Showing 1-30 of 542 reviews
Mar 31, 2024
Great Customer Service
Very helpful , great customer service!!
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Recommended
Mar 24, 2024
Great selection on flooring products.
Remodeling my home and have purchased flooring for my home. And looking forward to get started
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Recommended
Mar 22, 2024
Little Old Garden Center Lady Freaks
Rita, a cashier in the garden center, thought I called her stupid, but I didn’t, she just “felt” I did because I questioned her when she said she literally couldn’t ring up a single piece of conduit. Immediately, she then put my things back in my cart and told me to go find another cashier. When I told her no, and to continue ringing me up, she proceeded to throw my merchandise after she scanned it. I told her to stop throwing my things. When asked to get a manager she refused. After 5 or 6 times asking for a manager, because she was literally throwing with anger my merchandise, she called a manager and the first thing out of her mouth was, “This customer called me stupid.” Straight up lie.
I could upload the video of her doing this if you’d like but it does have her face in it.
I spoke to Frank, a manager, and relayed this story.
Guess what, they actually can ring up a single piece of conduit. Go figure.
She also over scanned me, probably to make me pay more.
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Mar 13, 2024
Great customer service by Laura the cashier!
Get exceptional service above and beyond when Laura helps you! She is very observant and above and beyond that saves the customers time and money
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Recommended
Mar 9, 2024
Wonderful People
We really enjoy shopping at this Home Depot. The employees are wonderful and always helpful. Dave in Cabinets, Tiffany in flooring and Sherri at checkout all go above and beyond.
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Recommended
Mar 1, 2024
Great employees
Always a good experience going into the store l. Everyone is always happy to help and the almost always have what I need.
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Recommended
Mar 1, 2024
Above and beyond
I have been looking for a specific solid surface, it needed to be smooth and a 2'x4' size. I found a a porcelain tile in Sierra vista Home Depot.
Stefanie help me get the right piece.
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Recommended
Feb 23, 2024
Kitchen
David Stark was most helpful in guiding me on my kitchen upgrade. I learned a lot about the products and he was very patient as I had not done this type if renovation before.
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Recommended
Jan 20, 2024
Great time at Home Depot!
Was recently at Sierra Vista Home Depot,As a woman I found every one helpful in the lumber area and electrical. Very cheerful staff.
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Recommended
Dec 6, 2023
Appliances
I purchased a French door refrigerator and got a great savings on my purchase. It’s not delivered yet but I’m sure it’s going to be a perfect upgrade.
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Recommended
1 found this review helpful
Dec 4, 2023
great customer interactions
the employees re always helpful to me
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Recommended
Nov 12, 2023
great store but lousy contractors
Got a new hot water heater and was referred to Delta to do the work. First they promised to be there same day between 4 and 6. I called at 4 and told they were coming the next day between 11 and 1. They actied surprised that I was never notified, despite 4 different employees promised they'd be there the same day. Next day I tried to reach customer service and was just shuffled around from individual to individual with no one able or willing to help. Very poor performance. Will recommend to all I know to avoid Delta from now on. Their employee that did the installation was great, but their customer service was non existent.
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1 found this review helpful
Oct 5, 2023
Thank God there are alternatives to this store
To wrong advice to missed delivery dates to waiting for 6 weeks for credits on returned merchandise I would advise using local for your building needs and advise.
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1 found this review helpful
Sep 22, 2023
Amazingly helpful
Everyone was great and King was incredibly helpful in getting and loading our new mower!
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Recommended
Sep 14, 2023
Great customer service
Sherri Bone was kind, welcoming and very helpful. A delight to interact with!
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Recommended
Sep 3, 2023
Home Depot - A Valuable Store in our Community!
My experience at Home Depot is always excellent. Great Products. I recommend shopping at Home Depot every time. Thank you.
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Recommended
Aug 23, 2023
Great store for all your home needs.
I’ve always bought my appliances, fixtures, rugs and all we need for our home.
Always the best
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Recommended
Aug 22, 2023
Everything I need
Brittany is a great employee. She made the purchase experience a great one.
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Recommended
Aug 4, 2023
Always a positive experience
I've bought several items this year. My house is being rebuilt from a hail storm and a bad roofer. It's always a positive experience
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Recommended
May 24, 2023
Gardening
The staff in the garden area are always so helpful and freindly.
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Recommended
May 16, 2023
Military service
We are still having problems with my tel. # bringing up my VA disability on the computer. It is a corporate thing and local people in the store are always very helpful.
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Recommended
May 16, 2023
great buy on a washer and dryer
I bought the washer and dryer on 10 May and couldn't be happier with the entire purchasing experience.
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Recommended
Apr 29, 2023
Home Depot has Outstanding employees
I was looking for some lighting to put on my outdoor patio and two (2) of the Home Depot employees....JAMES and QUINTIN, provided me with superb, excellent , and speedy service. They are a great bunch of guys who work for a great company!!
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Recommended
Apr 16, 2023
Great Experience
We were able to find everything we needed and someone was always there to help.
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Recommended
Apr 15, 2023
Always Helpful Towards My Needs In Fufilling My Jobs!
There Is Everything At Home Depot That I Need For Most All My Jobs.I Am A Handyman.Thank You For Being Here.I Live In Bisbee And Travel To Sierra Vista.Bisbee has Almost Nothing.
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Recommended
Apr 6, 2023
Excellent help from the staff
I was looking for some plumbing parts and TOBI came to my assistance and he explained what I needed and offered a few recommendations that would save me both time and money!!! I really appreciated that!
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Recommended
Apr 6, 2023
COLLEN AT SIERRA VISTA
I wish I remembered her last name but she is great. Best customer service ever. I couldn't believe she stopped, did NOT ask if she could help. She simply said, let me give you a hand with that. She put her cloves on and helped load a 4x8 3/4" width sheet of plywood on to the cart. I was so glad I didnt have to do it.
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Recommended
Apr 6, 2023
Bath Department
Purchased a new BEMIS Elongated toilet seat. Shortly after I entered the isle where toilet seat selections where I was approached by a sales specialist, Tobi. He asked what I was looking for. Good toilet seat. Checking their store stock & gooling reviews I left with a good quality product, price & most of all good customer service making the selection for what I wanted. Great shopping experience right down to the sales cashier Sherri Bone.
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Recommended
Mar 25, 2023
Excellent experience
Great people! Excellent inventory! I bought different products as air filters daylight packages.
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Recommended
Mar 24, 2023
Improvement
I have experienced a great improvement in how the employees treat customers