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Filter Reviews By:Rating, Profile, Gender, Age (438)
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Showing 1-30 of 438 reviews
Apr 22, 2024
I was shorted
I recieved a delivery yesterday which i live an hour away. Just to get shorted 10 boards. 122 dollar value. I will be calling tomorrow to let them know
by
Apr 11, 2024
Great service!
Gianna was very helpful and patient with me. Very friendly!
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Recommended
Apr 2, 2024
Excellent people friendly employees!
I bought plants and carpentry items and are super content with your products!
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Recommended
Mar 24, 2024
AWFUL Customer Service
My husband and I were needing 9 cabinets for our new home. We found everything in stock and online at this location. We get to the aisle and there was pallet truck with cabinets blocking the cabinets we needed. My husband asked the man working there to assist us and he moved it without any issues. When we couldn’t find some of the cabinets we asked for his help and he became irritated. He said great the ones you want are up on the high shelf I’ll have to use the pallet truck to get them. Then when he started to try and get them down we were told an hour wait. After some more snarky comments and sighing he said a 2hr wait. We walked around a bit and he said it would just be better if you just came back tomorrow and did this on an online order. Mind you we live over an hour away.
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Jan 19, 2024
Awesome customer service******
If you need a patient, understanding person to assist you go to Madison she was awesome and assisted with a matte gold faucet. She helped me placed an order online then realized it would not come in on time for my project. She checked other stores and it was not available she offered suggestions and it all worked out was able to take one home at that visit. Thank you Madison !!!!!
by
Jan 12, 2024
Great job
Employees are kind of courteous I will definitely be returning they made my shopping experience very pleasant and didn't make me feel like I was wasting my time
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Recommended
Dec 24, 2023
Don't shop here
Customer engagement at this store is horrible. It may be symptomatic of the area because Fair Ave and SW Military Dr are equally bad. At this store while looking for help one tall cowboy hat wearing associate said he'd be right back & then vanished, another with a biblical name like Isiah or Josiah wagged a finger at me as he walked by talking on the phone not stopping and one associate walked out the back so fast with a long blonde haired woman I didn't get a chance to ask for help.
by
Nov 23, 2023
Quick and EZ
I was in Home Depot for less than five minutes. Yeah
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Recommended
Nov 22, 2023
Bad tool guy
Bryan in this department is NOT a customer oriented employee. Very condescending and unfriendly. I drove 40 miles to this location to be made to feel as if I was irritating him when was there to rent an expensive aerial lift. All he wanted to do was act like a supervisor and gossip about other employees.
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Oct 19, 2023
Great workers
I've been out sick and when I got to checkout Erika and tino both asked where I've been . They noticed I have not been in in a while. With as many people that go in their I felt appreciated
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Recommended
Sep 15, 2023
Great help
I was loading plywood and the cashier in charge oh the self checkout ran to help which is what I’m talking about on help loading. Great service
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Recommended
Aug 23, 2023
HomeDepot
There was good customer service and a clean store, Thanks to Sandy for all her help.
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Recommended
Jul 13, 2023
Always Stocked
Of all the Home Depots I’ve been at, this one typically has the items in stock. They keep the store fully stocked minimizing project delays or wait times.
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Recommended
Jun 25, 2023
Great choice except Garden Department
The whole store have a great customer service and great selection. My only concern is about Garden Deparment, in the middle of this blister temperature the trees do not have been water for at least one week poor trees were dying and instead clearance it if nobody can take care of them, they have it regular price what it is very pricey for a dying tree or dying plant
Garden Department need Help
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Recommended
Jun 13, 2023
Thanks Tino for the help!
Great Home Depot location!
They always have a smile in their face, in and out visit all times ⏲️
No time to waste!
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Recommended
May 5, 2023
Receivng military discount, Denied
See my customer feedback. Not given discount, Even with ID's
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Apr 30, 2023
My Review for #6988 San Antonio
The store us always clean and the personnel most cheerful and helpful
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Recommended
Apr 11, 2023
Very helpful
Every time I go to this store, I am greeted and acknowledged. At least 2 people will ask if they can be of assistance. I love this customer service.
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Recommended
Mar 14, 2023
garden center has a great cashier
Home Depot is the place to go for all your needs. We love their products and friendly customer service. Ms Josephine In the Garden was so gracious and very helpful. she never stopped smiling..clone her please
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Mar 11, 2023
Store suggestions
I used to work at this particular store back in 2016. And the operating procedures back then were completely different to what I'm seeing the way it is now. One there was no greeter at the front door. Two what used to be the service desk while I was working on when I was working there at Home Depot as a service desk associate, have been removed and now has more than five or six registers which nobody was there at the time, and the phone was constantly ringing. Three when I was at the Garden area looking for assistance there was nobody to be had other than the stalkers. The only thing that made the trip worthwhile is that I ran across some people that are still working at that store, when I was there. And it was great to see them. Other than that the store needs a lot of work. Didn't see no security didn't see nobody policing up the the shopping carts from the parking lot at all
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Recommended
Mar 11, 2023
Joe is the best!
We came to this Home Depot looking for parts for a home repair and had absolutely no clue how to find what we needed until a very personable and friendly gentleman named Joe came along and asked if we needed help. He helped us find everything we needed very easily. Thanks Joe!!!
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Recommended
Mar 9, 2023
Great Trip
Every time I visit Home Depot’s plant section they have the best plants and veggie plants
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Recommended
Mar 1, 2023
Very neat, wonderful staff
Stephanie was my cashier. She’s great! This is my favorite Home Depot. Feels Like home
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Feb 20, 2023
Great shopping experience & helpful employees
I bought my items to day in a speedy manner thanks to the helpful cashiers
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Recommended
Jan 9, 2023
Extra charge
Bought 30 ft of poplar board and got charged for 40 ft
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Recommended
Dec 21, 2022
Electrician
Great store always have what I needs
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Recommended
Nov 19, 2022
This particular location has great customer service!
Diego in the wood department was very well-mannered and attentive. Joseph and Ana over in customer service were another set of individuals that were very helpful, friendly, and supportive in my request. I am definitely leaving Lowe’s, and shopping here more often. Thanks to these three individuals.
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Recommended
Aug 28, 2022
Thief’s running wild
This store needs to hire security at the entrance and exit, they are running wild stealing items every day and the employees are told just to let them go. I fully understand the employees could get hurt so then why not have a security guard. Prices are jumping and we are the ones paying..
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Jul 8, 2022
Fast and friendly service
I called the service desk and was provided fast and friendly service. Would have been 5 stars but was on hold for a couple minutes before I spoke to someone.