#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)450-0300
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2435 Lafayette St
Santa Clara, CA 95050
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 320 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (320)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 320 reviews
Sales person was great!
Desiree, the sales cashier, was great. She helped me locate what I was looking for and gave me the sale price. I was very grateful for her assistance.
by
    • Recommended
    Great Customer Service!
    I went in and purchased a Samsung Washer and Dryer. Thanking the Sales Attendant for excellent service and and a speedy process! It's awesome when it doesn't take a long wait to get in and out. Thank you Home Depot until next time!
    by
      • Recommended
      May I nominate the employee of the month?
      I was looking for this particular product at the store, but no one could help me find it, and the website keeps crashing every time I click "store map" to locate the item. Luz, who spent a good amount of time, walked half of the stores, went above and beyond to make sure I get the product I want and put a smile on my face!
      by
        Waited over 10 minutes for a manager for Veterans discount... never received assstance.
        Stood as self-checkout waiting for a manager to add my Veterans discount. Manager was oblivious to the employee asking for her assistance. Stood there fo 10 minutes waiting for manager to acknowledge I was waiting for my discount, never received managers attention. Finally got tired of waiting, while holding the line up, decided to just pay full price. Happy Veterans Day.
        by
          1 found this review helpful
          Best shopping center at the heart of silicon valley
          I shop at this store for 10 years as foreigner. Homedepo helped a lot of my home improvement and projects. Saved a money and efforts to find the correct item for home and garden. I had a great shopping experiences at every time and season.
          by
            • Recommended
            Trey provided outstanding customer service
            I will certainly shop here again in the garden center and will definitely look for Trey. He is amazing.!!!!!
            by
              • Recommended
              Ordering windows
              This year we order windows .HD promised a date when windows arrived.Windows came before the date and Home Depot did call us windows are here!!!
              by
                • Recommended
                Window order
                Special thanks to Nancy(don't remember her last name), who helped me to order a retrofit window. Very helpful and professional
                by
                  • Recommended
                  Great Store super friendly employees
                  I buy a lot from this store and we'll pleased with there products
                  by
                    • Recommended
                    Home Depot the home repair store
                    I am retired, and I always have enjoyed going to Home Depot to purchase the things I need in order to make repairs on my home.
                    by
                      • Recommended
                      Customer Service Personnel
                      This store has good customer service. It is much improved. People are courteous and helpful. If they don’t know the answer, they will find someone who can answer.
                      by
                        • Recommended
                        Awesome experience
                        Great experience. Walked in and got what I needed and checked out in about 3 minutes. Diamond S was very helpful with my issue. Great employee. Thank you for being a great employee even though corporate is horrible.
                        by
                          • Recommended
                          Excellent Store
                          Very satisfied with the stuff bought from this store.
                          by
                            • Recommended
                            Exllent management .
                            I bought many items from difference Home Depot and this store with Exllent management great selection of staff is special store to me.
                            by
                              wall hooks
                              Home depot don't sell rubbing alcohol for the wall hooks that require no drilling.
                              by
                                • Recommended
                                Michell needs urgent training on customer service.
                                I went to the return department and Michell denied me service because I didn’t want to place my small items from my cart to her desk. I guess she had back problems or just to lazy to incline a bit. Items were not more than 1 pound.
                                by
                                  Great casheirs
                                  Jackie was a great help. Her and 2 other girls Desiree & Stephanie were really friendly and made the check out experience fun. You can tell they really like working there!
                                  by
                                    • Recommended
                                    Friendly staff
                                    This is my favorite HD store, althought it is not the biggest. It has the most friendly staff who take time to answer questions.
                                    by
                                      • Recommended
                                      Great staff and product selection for a small HD
                                      The staff always helps and is friendly
                                      by
                                        • Recommended
                                        Great features
                                        I just bought door lock hardware and it was great item. You can re-key the item and the item looks very good. Also the staff when I consulted is very accomodating and helpfull in my concern.
                                        by
                                          • Recommended
                                          FRIENDLY CUSTOMER SUPPORT.
                                          FRIENDLY HELPFUL CUSTOMER SUPPORT.
                                          by
                                            • Recommended
                                            worst customer service.
                                            Me and Husband where making a large purchase. As we where checking out my credit card wasn't going through. The manager was not helpful at all, it was a very unpleasant experience. He wouldn't give us an opportunity to pay at a different cashiers, he treated us with disrespect. Told us to leave to get out. I felt because we are hispanic he downgraded us. If it was an American he wouldn't treated them the way he treated us. My husband always goes to Home Depot to make big purchases. I will never come to this specific store.
                                            by
                                              Lower shower door seal
                                              I needed to replace a waterproof door seal along the bottom edge of my shower door and had ZERO expectations of finding this part at any DIY store. Surprisingly I went to the door department and explained my situation to the person there (Allison) and she led me to EXACTLY what I needed. This was a great surprise since the shower door company I bought the shower door frame & door was no longer in business
                                              by
                                                Helpful Lumber Employees
                                                I went to buy several sheets of OSB and other plywood, but needed cuts to bring them to the proper size. Oscar helped me make these cuts with no complaints and was very precise as well. Will definitely go back for other home improvement needs!
                                                by
                                                  • Recommended
                                                  friendly professionals
                                                  staff in this store I met are friendly and professional
                                                  by
                                                    • Recommended
                                                    EVERYTHING GREAT! BEST...
                                                    A TRUE JOY, EVEN IF SHOPPING TO PURCHASE AT A LATER TIME. BUT, OFTEN, I END UP LEAVING WITH SOMETHING ANYWAY!!:) MOST CARING AND HELPING. KNOWLEDGEABLE EMPLOYEES! SMILES COME EASY & VERY CURTIOUS! GREAT SELECTION OF EVERYTHING, WOW! VERY CLEAN, JUST A REAL CLASS ACT! :)) I PRAY FOR THE BEST FOR THEM ALL ! MORE THANKS THAN CAN SAY ! THANK GOD FOR THIS HOME DEPOT!:) NOT ALL ARE AS SUPER:) I PREFER HOME DEPOT TO OTHER SUCH STORES; AND THIS ONE RANKS AT THE VERY TOP! :))
                                                    by
                                                      • Recommended
                                                      Lincoln is the Man
                                                      If you need something handled at Home Depot you need to go to the Santa Clara Home Depot store #0630 and go see Lincoln at the Pro Desk. He has been at this same Home Depot for more than the 8 years I’ve been going to this store. If you have been at other Home Depot’s and have not been satisfied with the service that has been provided by the other stores, give the Depot one more chance by going to the Santa Clara Home Depot and seeing Lincoln at the Pro Desk. I can pretty much assure you that if the problem is rectifiable by Home Depot he will get it handled for you.
                                                      by
                                                        • Recommended
                                                        Great Service
                                                        My experience at Santa Clara Home Depot has always been very good ! I decided to take a minute to express my views to keep this store a thumbs up for great service all the years I have shopped here! Keep up the good work Santa Clara Home Depot!!!
                                                        by
                                                          • Recommended
                                                          Most & Best in ALL Ways!!:))
                                                          So Thankful for our so helpful & friendly customer care team! They go ABOVE & BEYOND with Smiles!! Great selection in seems all categories! Inside & in Amazing Nursery!! It is So blessed a place.. Come on in! You'll come again & again!! :)) As I...
                                                          by
                                                            • Recommended
                                                            Awful Counter Top Experience
                                                            Needed to redo the countertops in our elderly kitchen, and needed something simple, but solid. Went to the the website and entered our specs, got a price back that looked good and was directed to the store for a consultation and to see samples in person. Went to the store, got samples, and paid the FULL PRICE upfront. The "technician" from the subcontractor came out the following Monday, measured and argued about several things that I had been told at the store. By Friday I had not heard anything back and went to the store to see what was up. The sales guy had received the info from the contractor, but not called. The price had magically gone up by more than 50% because the subcontractor had added fees for work that didn't need to be done ($175 to disconnect and reconnect a non-existant cooktop) and charged more for the materials than HD did for the entire quoted project. Never again.
                                                            by
                                                              Showing 1-30 of 320 reviews

                                                              Nearby Stores

                                                              680 Kifer Rd

                                                              Sunnyvale, CA 94086

                                                              3.88 mi

                                                              Pro Service Desk

                                                              (408)524-0200

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              1177 Great Mall Dr

                                                              Milpitas, CA 95035

                                                              4.34 mi

                                                              Tool & Truck Rental

                                                              (408)719-5410

                                                              Pro Service Desk

                                                              (408)719-5400

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              480 E Hamilton Ave

                                                              Campbell, CA 95008

                                                              5.03 mi

                                                              Pro Service Desk

                                                              (408)364-3424

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 6:00pm