#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)419-6102
Tool & Truck Rental(803)419-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
285 Forum Drive
Columbia, SC 29229
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Customer Store Reviews

  • 4.7 out of 611 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (611)
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Showing 1-30 of 611 reviews
The Best Home Depot Ever
The people who helped me get my desk remodel went above and beyond each time I visited this location. Israel, Tammy, Kelvin, Eboney, Kay and Phyliss made my entire experience one that I will never forget. Recently moving to SC this location was the perfect distant from my home and one that I will visit every time I need somethings. The customer service and the warm welcomed was needed and I wanted to make sur this corporation knew about them. Debbie is great as well
by
    • Recommended
    Jasmine the Cashier
    Whenever I go to HD, I can always count on Jasmine to give a friendly hello. She never stands around while people checkout. She gets involved, communicates and, not just communicates but talks with you. These days many employees don't go out of their way to make customers feel good. She does.
    by
      • Recommended
      Flooring
      This store is awesome. Everyone was so pleasant and helpful. Will diffently go back to this store.
      by
        • Recommended
        customer service
        Charmaine checked us out and was very professional, kind, pleasant and personable. Great employee.
        by
          • Recommended
          Home Depot Experience
          I had a water leak damage in my house and the store employees quickly took me to the correct department to obtain the tools I would need and after returning home I was able to quickly turn off the water.
          by
            • Recommended
            Michelle
            Thank you Michelle, Keith and Nareka for helping us have a great experience! Your professional and friendliness was greatly appreciated!
            by
              • Recommended
              Great customer service
              Michelle Marks, Keith Nichols and Nareka provided excellent customer service. They were very pleasant and friendly. I will definitely make this store my first stop with any home improvement purchase.
              by
                • Recommended
                Great Staff and Service
                The Sandhills Home Depot is one of the best stores around period. The staff is always friendly and helpful and their customer service is the best.
                by
                  • Recommended
                  Sandhill location has always been friendly, neat and clean
                  I bought a specialty screw to replace one on some furniture I was fixing.
                  by
                    • Recommended
                    Greate Customer Services
                    Nice to have people who work toward solutions for their customers. High five to Phyliss and Anna for being a great team.
                    by
                      • Recommended
                      Great Customer Service
                      Employees are aviable to ask for help! and very polite
                      by
                        • Recommended
                        Florring Expert
                        Zohe is the flooring expert.
                        by
                          • Recommended
                          What customer service
                          Ask for pricing check, without checking, that is online pricing due to seeing it on my phone. Had to argue to get a price check on the 2 wzye battery camera for $99 instead of the 149 listed. Same issue from earlier for the floodloght wyze camera i bought. Had to drive to two notch to get the floodlight for the special cause customer service dont want to work
                          by
                            Excellent customer service
                            Wow - what a pleasure it was to shop in this store!
                            by
                              • Recommended
                              Staff are very friendly and very knowledgeable in the various departments.
                              I was looking for some bathroom fixtures, I asked a sales which aisle I could find what I was looking for. He later came up to me.in the store and said he had other similar fittings he had found, I had found what I was looking for and thanked him for his help.
                              by
                                • Recommended
                                Have what you need
                                They normally have what I need and they are always so friendly
                                by
                                  • Recommended
                                  Over the Top Customer Service
                                  Employee "Iman" kindly assisted me at service desk and was very detailed and friendly.
                                  by
                                    • Recommended
                                    Excellent Customer Service
                                    Great help from staff in the paint department and just within the store. I would also especially like to recognize Kay who was on the register.
                                    by
                                      • Recommended
                                      Great Customer Service
                                      Alway able to get the items I am looking for.
                                      by
                                        • Recommended
                                        People give customer service, not machines!
                                        It's a big store, with a lot of stuff, but, with friendly and helpful floor staff who seem to know where everything is, the shopping experience is a pleasure. Until, of course, you go to leave and there are several self-check out stations and only one cashier on duty in the Pro section. Charmaine was AMAZING and clearly understands customer service is a people thing, not a machine thing.
                                        by
                                          • Recommended
                                          Excellent Location
                                          This location is clean and orderly for an easy shopping experience!
                                          by
                                            • Recommended
                                            Excellent customer service
                                            First time in Columbia and in this store, it didn't disappoint. The employees were nice, welcoming and friendly. Very helpful and provided great customer service.
                                            by
                                              • Recommended
                                              Best improvement store around!
                                              Went to store looking fore 4 items ,store employees directed me right to all four ,helped me with loading on cart and in vehicle . Love my local Home Depot!
                                              by
                                                • Recommended
                                                Excellent Customer Service
                                                I received the best greeting from Charmaine as soon as I walked into the store. It was extremely hot outside and she was working in the garden center. I wasn’t in a great mood upon entering but Charmaine’s greeting made me feel better and she knew exactly where the item I needed was located. Excellent job Charmaine!!!
                                                by
                                                  • Recommended
                                                  Great customer service when needed.
                                                  I had problems with display item prices, but it was correct without any problem. Thanks Alisha and Natalie great job...
                                                  by
                                                    • Recommended
                                                    Friendly knowledgeable employees
                                                    Christie was fantastic!
                                                    by
                                                      • Recommended
                                                      Great Store and Service
                                                      Wondeful service and shopping experience...
                                                      by
                                                        • Recommended
                                                        Usually reliable.
                                                        Always buy my "Home Defense" at this location, and can usually find a sales associate to help me find stuff. . .unlike so many stores these days that are cutting back on personnel.
                                                        by
                                                          • Recommended
                                                          Horrible customer service
                                                          Cashier Teneisha was more interested in leaving self checkout to go to another associate to gossip about me, which was very disturbing and uncalled for! I do not understand why women act like that. This happened at 11:25am at self checkout. I spend so much money here it’s ashame I have to go across town to the next Home Depot because I absolutely hate shopping at this location!
                                                          by
                                                            I don’t work in this department
                                                            Try and find an associate. Almost impossible. When you do, the answer you usually get is sorry I don’t work in this dept. Try going the the customer service desk. When you do customer service says what you need is in ? I think aisle. You think! I’m here because no one can help me. Try again. I have and guess what “Lowes” had it.
                                                            by
                                                              Showing 1-30 of 611 reviews

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