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Showing 1-30 of 537 reviews
Feb 9, 2022
Always ready with what I need... pricing is competitive...and friendly personnel
The supplies purchased is an ongoing project for landscaping and drainage issue. Installing new patio.
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Recommended
Apr 4, 2024
Employees offer real customer service
I was in the store today and started in the garden center. While I was reading the label of a weed and feed product a young man passing by asked if I need help. I said, "yes, can you help me carry this bag?" He got me a shopping cart and loaded it for me! Also, while shopping for garden tools, the employee on that aisle was so helpful and gave me tips and advice for picking out the right shovel for my garden needs. Great store and great experience.
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Recommended
Mar 28, 2024
Great customer service
Great customer service. Today was the only time someone didn't come to help when asked, but usually they are always there when needed.
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Recommended
Mar 24, 2024
No respect for disabled people
Handicapped parking is on one end and exit and check out is on opposite end. If you get Tamalyn at customer care to check you out because it's next to handicapped parking, don't expect ANY amount of care or consideration. Her job, time, & convince trump yours. AND she expects you to tell her you're handicapped before she even CONSIDERS the possibility of being nice to you.
Everyone has a bad day, but you never know what the other person is going through, so you should ALWAYS show kindness to others. It's free. Except home depot and Tamalyn... where you obviously have to pay for it by putting up with rudeness.
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Mar 22, 2024
Great products, terrible customer service.
Found a great fridge at a great price. After paying for delivery($79-to
Drive 4 miles) the rather large and heavy purchase was to be left
Outside:/
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Feb 10, 2024
Employees
I have always known when I shop that there will be help close by.
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Recommended
Feb 5, 2024
BUYING LAWNMOWER
I BOUGHT A RYOBI 40 VOLT LAWNMOWER AND IT WORKS GREAT. MORE IMPORTANTLY AN EMPLOYEE WALKED BY AND ASKED ME IF I NEEDED HELP AND I SAID I NEED TO GET THIS LAWN MOWER SO THE EMLOYEE ASKED ME TO GET A FLAT CART AND HE WOULD LOAD ONE ON IT AND HE DID FOR ME.
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Recommended
Dec 1, 2023
Excellent customer service
Tammy went above and beyond to help me return my online orders.
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Recommended
Nov 27, 2023
Great help.
Keena and Briana were help and quick to assist.
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Recommended
Nov 24, 2023
always helpful
At this home depot store in San Angelo Tx I have been shopping for many a year and there is allways someone there to help find something and explain the pros and cons of which item would be the best to buy for my needed application.
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Nov 22, 2023
Great service
I hope you can retain Angela and Bernice!!!!!
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Recommended
Nov 8, 2023
Good place to shop.
We drive in 45 miles (90 miles round trip) to go to this store. Just glad it's there . It's a big help trying to find items to repair/replace household repairs.
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Recommended
Nov 7, 2023
Friendly and patient help
Robert was patient and friendly helping me set up an account and making purchases. He did not give up through the long process.
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Recommended
Oct 22, 2023
Immaculate store!
This store was the absolute cleanest and most helpful Hone Depot we have ever been to. Employees helpful. Hands down the tidiest store I have ever seen and that was on a Saturday evening.
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Recommended
Oct 21, 2023
A Light and Easy-to-Maneuver Mower
I bought a 40-volt Ryobi rechargeable electric mower. It is light in weight, and therefore easy to push. It gets the job done.
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Recommended
Oct 18, 2023
Employee that went beyond and Above
wife wanted 5 bags of potting soil, I had a heart bypass 3 weeks earlier and can't lift. Employee at Garden Shop , greeted us, checked us ,answered a few questions, and LOADED the 5 bags that I could not lift. Thank you RITA!!!
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Recommended
Jun 20, 2023
Really great employees
I do a lot of DYI and am in a lot of big box stores. There was a lady named Bernice that helped us on a recent visit. She was amazing. It has been a long time since I have met a more pleasant and caring employee of a large store like Home Depot.
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Recommended
May 24, 2023
Customer service
Bernice went out of her way to help me load the military app on to my IPhone.Now I can full advantage of this discount. Thank you so much for your help Bernice. You have always been a supper star and I enjoy work with you.
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May 24, 2023
Great customer service at Home Depot’s equipment rental.
Bruce was very helpful and provided excellent customer service!!
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Recommended
May 10, 2023
Wonderful
This store and it’s employees are fantastic! Helped me with a difficult load as it turned out and all was golden! Many thanks to Shane Griffin and Ethan Hull for all your help!
Pam and Mark
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Recommended
Apr 13, 2023
Great Customer Service
I wandered around the store not knowing where to find what I was looking for. A nice Gentleman named Mr. Hull assisted me. Showed me the online ordering process to have an item delivered since the store didn't have it. I could have gone somewhere else just so I could get it that day, however Mr. Hull's was so kind and showed such great customer service I decided to order it right then and there. He walked me through the process and explained everything in great detail. Because of him I will continue to go to this store and recommend it to others as well.
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Recommended
Apr 6, 2023
Best employee ever
If you have been lucky enough to have ever been helped by I-San Hsieh, the appliance specialist, you know this store is the best. She knows that entire store and genuinely cares and wants to help. Her card says appliances, but she is everywhere.
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Recommended
Apr 4, 2023
Chinese lady is amazing. Issan is her name.
This one little Asian lady runs all over the store and is the only one I’ve ever seen that stops and helps and answers questions. She’s always smiling and always smells nice. I think she said she works in appliances but she knows and helps all over. She even knew what wire I needed and cut it one time when she saw us waiting forever.
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Recommended
Mar 23, 2023
Thanks Brandi for being so helpful.
Bought it today. Brandi helped me find the ceiling fan I needed. Put it my cart. Checked me out. She also took it to my car. I have Parkinson’s. She was so nice and kind. She went out of her way to be nice.
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Recommended
Feb 18, 2023
Helpful associate
Ethan H in doors is amazing! He made sure that we had everything in order before we purchased the door that we like.
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Recommended
Feb 5, 2023
Helpful and friendly
Today the employees did a really good job about trying to help me find everything that I was looking for.
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Recommended
Jan 29, 2023
Lazy! Sloppy! And doesn't care who you are.
I made an online order and drove two hours to this store for them to refuse to pull my order. I did my best to save time for my 2 hour drive. I had to cancel my order out of complete frustration and drive to a different hardware store just to get help.
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Jan 22, 2023
Love this store!
Shopping this store is always easy. Friendly employees, store is clean, employees are easy to find and know answers to questions.
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Recommended
Jan 17, 2023
Great staff
Walking through the store and asked if I'm in need of help and recommendations given , nice people work and found what I needed fast.
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Recommended
Jan 8, 2023
Reducing Shrinkage helps low items leaving the store.
Went to purchase a drill and found them all locked up behind cages. The cages I am sure were put in place to stop shrinkage, to help items from being stolen. Home Depot has become harder to find people to help you, so it makes it where you cannot buy items behind the cages. I had to search store to find help, and found none. I called on my cell and the store could not find anyone to help me and asked that I call back. I gave up and was leaving and saw a young gentleman and asked him about wanting to buy a drill. He was not from the department but did page someone. Rosemary appeared and from that moment on was awesome to work with. I was walking out the door and this sale would of not happened if I did not try one more time. I was in a hurry and expected to spend only 10 to 15 minutes going in and buying a drill. It took me over 48 minutes to find help to make that purchase. I use Home Depot all the time. I have always loved that our store had people to help. Traveling around the state I always had a hard time getting help from other Home Depots. Our store in San Angelo has started to lose people from being able to help in the past year or few months. While I always use Home Depot, I am thinking about what to do in the future. I have rental properties and so I used it often. Might have to start using the other store that starts with "L." I left them for bad service, maybe they have improved.
This review is from one visit, even though experiences in the past few months have been trending down from favorable.