#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(724)250-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
255 Murtland Ave
Washington, PA 15301
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Customer Store Reviews

  • 4.7 out of 484 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (484)
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Showing 1-30 of 484 reviews
Perfect Stain! My home & I are happy again!
Flood CWF-UV Cedar Tone Stain - Definitely brought my Cedar-sided home back to life! I would highly recommend to anyone/everyone!
by
    • Recommended
    THANK YOU
    Thank you for continued quality of lumber and other products and for the positive attitudes of employees.
    by
      • Recommended
      Helpful associate
      Vicki was amazing and so helpful
      by
        • Recommended
        Poor customer service
        You have to beg for help at this store unbelievable!
        by
          Employee interaction is good
          Jacy Holmes at the Washington pennsylvania store was quite helpful with check out!
          by
            • Recommended
            Great experience
            You should be proud of this store. It's employees go above and beyond to help and are so friendly.
            by
              • Recommended
              Safety of the parking lot
              With the straight in parking there is congestion for the customers exiting and entering. Also diagonal pull in parking would make it so much safer when exiting the spots. Also, there is too much curbing that complicates the traffic flow, and can be contributing to accidents. It too makes delays for everybody when one has a large truck or long items. .
              by
                • Recommended
                Cashier
                Our cashier Kena was very rude about providing a military discount. She refused to do so due to “not having an online account” All other locations have simply looked at the military ID
                by
                  Great service
                  Friendly employees and decent prices
                  by
                    • Recommended
                    I was assisted by Abe short for Abraham...I could not ask for a more knowledgeable kind respectful employee of HOME DEPOT Depot
                    My assistant Abe Abraham was out standing
                    by
                      • Recommended
                      My time at Homedepot
                      Staff was friendly and helpful. They have scooters to ride in for the handicap. Their Christmas displays were beautiful. They had a lot of plants which I bought many of.
                      by
                        • Recommended
                        Great experience
                        We were so impressed with the individuals who helped us with the purchase of our new washer. We generally shop at another home improvement store closer to our home but we were drawn to Home Depot based on the sales they were having
                        by
                          • Recommended
                          Excellent Paint Shopping Experience
                          Ron from paints, when I had a specific question, went above and beyond. He contacted the sales representative to find out exactly the right product to recommend. I was overwhelmed by his kindness and willingness to help.
                          by
                            • Recommended
                            Great store
                            All workers were kind and helpful. Everything I needed was in stock and easy to find.
                            by
                              • Recommended
                              Item out of stock lousy customer service
                              I searched online for a vanity to purchase at the S. Strabane Home Depot. Online it said there was one in stock. I arrived at the store and the shelf was empty. I tried looking for an employee for assistance, but when he caught my eye, he completely avoided me and turned down an aisle. As I approached another employee, he also saw that I was looking in his direction and. He deliberately turned to go behind a stack of flooring to avoid me. I was not about to chase them down or yell across the store, so I left. I grew up in a hardware store that my parents owned and even as a young employee, I learned to seek out and ask customers if they needed any assistance or if I could help them locate something. How disappointing that neither employee made any effort to assist, but even worse, they purposely avoided helping me!
                              by
                                Great experience today
                                We were in need of a new refrigerator and the associate in the appliance department was more than happy to help.
                                by
                                  • Recommended
                                  Great experience
                                  The staff at the Washington store was awesome! Very attentive and helpful in what I was looking for and purchasing! Even with the problem of the computers at checkout they were very calm and professional.
                                  by
                                    Checking out at Home Depot in Washington, PA
                                    When you are ready to check out at the gardening center at Washington's Home Depot, look for Leah. She was efficient in checking me out while carefully organizing, stabilizing and packaging my plants. Excellent customer service. Also, the plants on the day I was there were in great shape with many options on types and colors.
                                    by
                                      • Recommended
                                      Assembly issue
                                      I was told if I purchased a grill, it would be assembled the next day. Now I’m told that it will take a week to get it assembled.
                                      by
                                        Great service
                                        Store has employees that are very patient and answer every question. Great to make you feel like a valued customer.
                                        by
                                          • Recommended
                                          A lot to offer
                                          We bought doors and now have purchased a refrigerator and have always received excellent service. We recommend this store to many of our friends. Thank you.
                                          by
                                            • Recommended
                                            Friendly staff
                                            All associates from help with questions to checkout were extremely friendly and helpful.
                                            by
                                              • Recommended
                                              VERY Helpful!
                                              We needed lots of help (and advice) about choosing blinds, shades or shutters. Our salesperson was extremely patient and helpful.
                                              by
                                                • Recommended
                                                Best experience ever with sales clerk Mike Montgomery.
                                                He helped me with my list of items from start to finish. Wonderful experience.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Great service today! Abraham made our shopping event a quick and easy one! Looking forward to our next visit to Home Depot!
                                                  by
                                                    • Recommended
                                                    Purchase and delivery of 3 major appliances
                                                    Purchased 3 major appliances stove dishwasher microwave price was great sale person great but delivery terrible was told delivery would be between 2 pm and 6pm February 1st plus they didn’t even have to hook up any of the appliances delivery people called at 6:30 pm stated this was my 30 minute call before delivery when I called customer service was told best to cancel I called store to talk with store manger was told he wouldn’t be back till Friday I said please have him call me back on Friday February 3rd well today is February 4th still haven’t heard back from store manager.
                                                    by
                                                      good people
                                                      The store is well lit. I always find someone to help me. Anytime I have a special project they are creative in helping find a solution. The contractors desk always has very knowledgeable advice.
                                                      by
                                                        • Recommended
                                                        Great Place
                                                        Easy place to shop- Great place to do business
                                                        by
                                                          • Recommended
                                                          Should have started here first
                                                          After trying to purchase a new refrigerator at 2 other businesses and either not having the item I wanted or they tried to upsell me to something I couldn't afford or need...walked into Home Depot and found the one I wanted, that was on sale, ordered and scheduled delivery in a matter of minutes. Employee was very knowledgeable about both the product and set up process and took the time to explain the warranty plan I purchased
                                                          by
                                                            • Recommended
                                                            Great deals at the Washington Home Depot
                                                            Good help and friendly staff
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 484 reviews

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