#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)817-8002
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
3000 Aviation Drive
Roseburg, OR 97470
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Customer Store Reviews

  • 4.5 out of 415 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
Outstanding Customer Service
Tracy was Outstanding- Professional & Very Helpful!
by
    • Recommended
    Great store
    Love the help and the prices and how fast I can get what I need and back on the job. Recommend highly
    by
      Customer service!!
      I realize that we stopped in to Home Depot late on a Friday night but was so impressed by Fawn for such amazing customer service. I had in mind what I was wanting but she spent time going through all options she could think of and I ended up making a purchase that I am very happy with.
      by
        • Recommended
        Great Customer Service
        I needed a 24 foot extension ladder. Employee Sean in Hardware got me a cart to put in on and then wheeled it up front while I continued shopping. You could only imagine trying to neigoate the isles with a 24 foot extension ladder. Good employees that care about customers and their job are getting harder to find and I’d like to publicly thank Sean for his excellent customer service. Thank you for your help! Yakventures Jim
        by
          Organized
          Professional helpful employees
          by
            • Recommended
            rigid tools dealership
            easy to order on website
            by
              • Recommended
              Ignored
              I came in and wasn’t greeted. Then I needed help finding a few things to weather proof my house and couldn’t find anyone to help me. I ended up having to call my husband who was at work to ask him questions and FaceTime him to help me. Terrible experience
              by
                really great employees. help is there when you ask.
                we have shopped at Home Depot a lot over the years and have always been satisfied with the service and attitudes of the employees. In today's world, it is great to go to a place where the workers are able to have some good interaction with the customers.It is appreciated.
                by
                  • Recommended
                  Greatly home store
                  We love our 10% military discount everyday! We have done many home projects from new lighting, appliances & a 2-story garage and shop above. Not to forget flower beds & raised garden beds.
                  by
                    • Recommended
                    In garden center love all the plants and flowers
                    I’ve been very happy with the the plants
                    by
                      • Recommended
                      Great store, great service, with super employees
                      Have been to other Home Depot stores and haven't had the great service that I receive at my local Roseburg, OR store. Always someone around to help
                      by
                        • Recommended
                        On line shopping
                        saved me a 4 hour trip
                        by
                          • Recommended
                          Friendly employees
                          I honestly love going to Home Depot in Roseburg. Everyone is friendly and willing to help. I also believe it is about customer attitude also. If you are kind, people are more willing to want to interact with you and help you.
                          by
                            • Recommended
                            Love this store
                            I go here a lot. I’ve never had a problem with the products or the employees at this store.
                            by
                              • Recommended
                              Great Service
                              I am a contractor and homeowner and have been shopping at this store since I moved back to the area in 2010. I have appreciated the helpful employees and management.
                              by
                                • Recommended
                                I would definitely shop here again.
                                Customer service is wonderful on every visit!
                                by
                                  • Recommended
                                  Barb in the outdoor flower vegetable department was pleasant and I enjoyed her company
                                  I've started coming to Home Depot because the staff appears to be much more prompt and helpful
                                  by
                                    • Recommended
                                    Great
                                    Just a great job every Thanks
                                    by
                                      The entire pro desk at 4020
                                      Thank you guys for being awesome from Ben the general manager to Bonnie at the pro desk. I appreciate you guys. And all of the employees that actually work here good team you guys have there
                                      by
                                        Stuff that will never let you down for any hard or easy project you may have
                                        Really helping stuff goes above and beyond to help even on the orders over the phone makes the buying experience the best at Home Depot Roseburg
                                        by
                                          Great store
                                          The customer service is amazing. They go above and beyond to help you in any way.
                                          by
                                            • Recommended
                                            Friendly staff
                                            Helpful staff who helped me find what I was looking for, even when it didn’t appear in stock.
                                            by
                                              • Recommended
                                              helpful crew
                                              crew goes out of there way to walk you to the products you need
                                              by
                                                • Recommended
                                                Customer service
                                                My tile came in severely damaged, & I really appreciated Tracy and Samantha's help in Customer Service
                                                by
                                                  • Recommended
                                                  Great experience at Roseburg, OR. Home Depot
                                                  I was looking for a tool box & was helped in a very friendly & helpful manner. I bought the Husky tool box.
                                                  by
                                                    • Recommended
                                                    great customer and cheaper price
                                                    People there were very helpful, took me to where the products were and answered all my Qs. The price is cheaper the quality is better than other stores
                                                    by
                                                      • Recommended
                                                      GARDEN CENTER AT HOME DEPOT EMPLOYEE, KELE IS AMAZING
                                                      I came looking for diatomaceous earth. I could not find it. Kele looked up the location, went for me and brought it back to the register. How many other stores have employees that care about the customer like that? It didn't affect her paycheck if I left without it. I know I can count on home depot employees to go above the typical store experience to help me.
                                                      by
                                                        • Recommended
                                                        Amazing customer service
                                                        I had a big purchase to make for the high school and needed help. Andrew was phenomenal helping me select all the right tools for my needs and the best value for my $.
                                                        by
                                                          • Recommended
                                                          Wonderful experience
                                                          The employees there were wonderful and helped us promptly! They answered all of our questions and all were very helpful. They helped us with everything we needed and all were very kind. We appreciate the staff that night.
                                                          by
                                                            • Recommended
                                                            Love this Home Depot!
                                                            We are in the middle of a remodel and the employees that have helped us throughout the whole process (ie. plumbing and electrical) have been EXTREMELY knowledgeable.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 415 reviews

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