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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-30 of 344 reviews
Feb 26, 2024
Home Depot Sells used and broken equipment as NEW!!!!
Went to home depot to buy a bug zapper. Made the purchase and returned home. Unboxed the zapper and found that Home Depot had repackaged a bug zapper and sold it as new. I'm beyond disgusted.
by
Feb 18, 2024
Friendly employees
Employees made me feel welcome and helped me feel better about the problem I was having with a lawn grass timer.
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Recommended
Feb 9, 2024
Where are all the carts?
The white gardening gloves look so finely made.
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Recommended
Dec 26, 2023
Great experience
Store is clean, organized and well stocked. Employees are available to help and advise.
Self check-out is available and quick.
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Recommended
Nov 7, 2023
Great Store!
Extremely friendly and helpful staff associates.
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Recommended
Oct 10, 2023
Great service!
Ellie at the Rancho Mirage store at the customer service desk was exceptionally helpful and professional. She walked us through our complicated purchase with ease while making it stress free and very pleasant.what a great experience!
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Recommended
Sep 10, 2023
Great cashier
We had Aspacia as a cashier, she was great and fast.
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Recommended
Sep 4, 2023
Great Home Depot Store
It was fast and easy to shop here. Home Depot had everything on my shopping list. Employees were happy and helpful. Checkout was fast and friendly.
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Recommended
Sep 2, 2023
Everything I needed was found easily.
I Needed spray paint for a lil project and was in and out quick.
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Recommended
Aug 5, 2023
Bad and Lacking Customer Service
The last several visits have been terrible. No employees as all out to lunch leaving one person to handle everything.
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Jul 28, 2023
Forgot receipts challenge the decline printout
I bought the wrong material about three weeks ago, and I miss placed my receipt, didn’t know that I hadn’t bought the materials on my Home Depot card, however, I’ve been running back and forth to the Home Depot at least once a day or every other day for the last five months. I don’t think I could’ve found the receipt even if I tried all I know is that I had a few cards and my Home Depot card that I could check. It had to be on one of the two or three or four maybe five cars. I explain my dilemma to Laura , Laura was able to look in two different locations of town and spot it and found the information that I was looking for and then actuality, it was maybe two weeks ago, so at least I found out where the materials were. I’m very thankful Floor for taking the time and also a gentleman the prior night looking for the information. I now know that I can try to do a electronic receipt or upgrade my card that way if lost, all problems have been diverted. I want to thank Lauren first of all and the team that she worked with. Everyone was very respectful very kind and helpful. I don’t know how many times or how many ways I can say. Thank you but thank you thank you thank you.
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Jul 2, 2023
Helpful!
The staff at this location went out of their way to assist us with our needs.
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Recommended
1 found this review helpful
Jun 26, 2023
Great Products and excellent service
I buy everything there. washer, dryer ,refrigerator. blinds etc.
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Recommended
May 11, 2023
Friendly staff
Bought carpet because you have a wide selection and reliable staff
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Recommended
May 10, 2023
PLUMBING AISLE
THE EMPLOYEE, ROSA, WAS EXTREMELY KNOWLEDGEABLE WHICH MADE MY TRIP QUICK AND EASY. SHE IS AN AMAZING ASSET TO HOME DEPOT.
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Recommended
Apr 30, 2023
Great service
Aspacia was very helpful. Excellent service.
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Apr 23, 2023
Great customer service from management!
Have always been pleased with service and experience at this store and the manager Haley assured on our most recent visit this clearly would continue. Very grateful and appreciative.
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Recommended
Apr 6, 2023
friendly people
i like particular this HD people is friendly and always willing to help
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Recommended
Feb 27, 2023
Spring will soon be here, and my yard will sooo beautiful:)
I am designing my back yard by removing the rocks and planting tropical plants
and palms, having a great time and its all from THE HOME DEPOT. Great store
and great Garden dept.
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Recommended
Feb 26, 2023
Rancho Mirage Halee
The Assistant Manager Halee at the Rancho Mirage location goes above and beyond - she is very personable and professional. We hope to see her as the GM one day!
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Recommended
Feb 20, 2023
Phone service
Caesar was exemplary in scheduling & customer service… friendly & knowledgeable…5
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Recommended
Feb 5, 2023
Great products and quick customer service
I buy most of my tools from Home Depot as well as garden products and pavers, and have always been fully satisfied. They also have a military discount which is a bonus.
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Recommended
Feb 2, 2023
Helpful Employees
I ordered a clothes Washer and Dryer and very satisfied dealing with the employees here.
After a few weeks, the delivered item, Dryer, was not what we needed. It's electric dryer and the hookup at the house is a Gas. So the delivery was returned. Then went to Palm Springs Home Depot and ordered the gas dryer there. The employees there were very helpful. Cancelled the whole order and got a comparable units. It was a little bit higher in price compared to what we ordered before, as the previous model were not available.
So lesson learned: Double check what your existing connection is, if gas or electric. They can tell you at the store that the electric dryer can be plugged directly at the 110v wall, no it cannot be. It needed 220v connection, and we don't have that connection right now.
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Recommended
Feb 1, 2023
Guadalajara
Always have what I need I even shop Home Depot in Guadalajara Mexico I love it thanks
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Recommended
Jan 3, 2023
Just Awesome!
Staff is just so absolutely friendly and knowledgeable. I wouldn't shop elsewhere for my construction/reno/home improvement/gardening needs :)
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Recommended
Jan 3, 2023
Bad Experience at Home Depot
Clerk was rude and disrespectful; given the wrong product, manager at first meeting not helpful; better after I waited 30 minutes +/- to see her again.
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Nov 23, 2022
Exemplary service
My experience here was one of the best I have ever had a Home Depot. TJ and Daniel were so helpful and pleasant. Even the cashier, Rosamaria was friendly, and still efficient.
I recommend if you haven't been in a while due to how things were in the past that you give them another try.
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Recommended
Nov 14, 2022
Terrible customer service
I had employees who did not want to help, one who said he dia not want to learn and a manager who would not honor the deals offered.
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Sep 22, 2022
Terrific employee, good manager and pleasant check out person
Jose Morales has a can do attitude and helped me several times so made my visit a good experience. The manager Dannielle Tiley helped me also...good manager. Kat at checkout very pleasant
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Recommended
Sep 20, 2022
Great customer service
Everyone was so friendly especially the young man by the name “Frankie” who was the 1st person who greeted me as I walked in. I didn’t need the service he was providing and he still had a smile and wished me a good day.