#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)324-3296
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
34249 Monterey Ave
Rancho Mirage, CA 92270
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Customer Store Reviews

  • 4.7 out of 344 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-30 of 344 reviews
Home Depot Sells used and broken equipment as NEW!!!!
Went to home depot to buy a bug zapper. Made the purchase and returned home. Unboxed the zapper and found that Home Depot had repackaged a bug zapper and sold it as new. I'm beyond disgusted.
by
    Friendly employees
    Employees made me feel welcome and helped me feel better about the problem I was having with a lawn grass timer.
    by
      • Recommended
      Where are all the carts?
      The white gardening gloves look so finely made.
      by
        • Recommended
        Great experience
        Store is clean, organized and well stocked. Employees are available to help and advise. Self check-out is available and quick.
        by
          • Recommended
          Great Store!
          Extremely friendly and helpful staff associates.
          by
            • Recommended
            Great service!
            Ellie at the Rancho Mirage store at the customer service desk was exceptionally helpful and professional. She walked us through our complicated purchase with ease while making it stress free and very pleasant.what a great experience!
            by
              • Recommended
              Great cashier
              We had Aspacia as a cashier, she was great and fast.
              by
                • Recommended
                Great Home Depot Store
                It was fast and easy to shop here. Home Depot had everything on my shopping list. Employees were happy and helpful. Checkout was fast and friendly.
                by
                  • Recommended
                  Everything I needed was found easily.
                  I Needed spray paint for a lil project and was in and out quick.
                  by
                    • Recommended
                    Bad and Lacking Customer Service
                    The last several visits have been terrible. No employees as all out to lunch leaving one person to handle everything.
                    by
                      Forgot receipts challenge the decline printout
                      I bought the wrong material about three weeks ago, and I miss placed my receipt, didn’t know that I hadn’t bought the materials on my Home Depot card, however, I’ve been running back and forth to the Home Depot at least once a day or every other day for the last five months. I don’t think I could’ve found the receipt even if I tried all I know is that I had a few cards and my Home Depot card that I could check. It had to be on one of the two or three or four maybe five cars. I explain my dilemma to Laura , Laura was able to look in two different locations of town and spot it and found the information that I was looking for and then actuality, it was maybe two weeks ago, so at least I found out where the materials were. I’m very thankful Floor for taking the time and also a gentleman the prior night looking for the information. I now know that I can try to do a electronic receipt or upgrade my card that way if lost, all problems have been diverted. I want to thank Lauren first of all and the team that she worked with. Everyone was very respectful very kind and helpful. I don’t know how many times or how many ways I can say. Thank you but thank you thank you thank you.
                      by
                        Helpful!
                        The staff at this location went out of their way to assist us with our needs.
                        by
                          • Recommended
                          1 found this review helpful
                          Great Products and excellent service
                          I buy everything there. washer, dryer ,refrigerator. blinds etc.
                          by
                            • Recommended
                            Friendly staff
                            Bought carpet because you have a wide selection and reliable staff
                            by
                              • Recommended
                              PLUMBING AISLE
                              THE EMPLOYEE, ROSA, WAS EXTREMELY KNOWLEDGEABLE WHICH MADE MY TRIP QUICK AND EASY. SHE IS AN AMAZING ASSET TO HOME DEPOT.
                              by
                                • Recommended
                                Great service
                                Aspacia was very helpful. Excellent service.
                                by
                                  Great customer service from management!
                                  Have always been pleased with service and experience at this store and the manager Haley assured on our most recent visit this clearly would continue. Very grateful and appreciative.
                                  by
                                    • Recommended
                                    friendly people
                                    i like particular this HD people is friendly and always willing to help
                                    by
                                      • Recommended
                                      Spring will soon be here, and my yard will sooo beautiful:)
                                      I am designing my back yard by removing the rocks and planting tropical plants and palms, having a great time and its all from THE HOME DEPOT. Great store and great Garden dept.
                                      by
                                        • Recommended
                                        Rancho Mirage Halee
                                        The Assistant Manager Halee at the Rancho Mirage location goes above and beyond - she is very personable and professional. We hope to see her as the GM one day!
                                        by
                                          • Recommended
                                          Phone service
                                          Caesar was exemplary in scheduling & customer service… friendly & knowledgeable…5
                                          by
                                            • Recommended
                                            Great products and quick customer service
                                            I buy most of my tools from Home Depot as well as garden products and pavers, and have always been fully satisfied. They also have a military discount which is a bonus.
                                            by
                                              • Recommended
                                              Helpful Employees
                                              I ordered a clothes Washer and Dryer and very satisfied dealing with the employees here. After a few weeks, the delivered item, Dryer, was not what we needed. It's electric dryer and the hookup at the house is a Gas. So the delivery was returned. Then went to Palm Springs Home Depot and ordered the gas dryer there. The employees there were very helpful. Cancelled the whole order and got a comparable units. It was a little bit higher in price compared to what we ordered before, as the previous model were not available. So lesson learned: Double check what your existing connection is, if gas or electric. They can tell you at the store that the electric dryer can be plugged directly at the 110v wall, no it cannot be. It needed 220v connection, and we don't have that connection right now.
                                              by
                                                • Recommended
                                                Guadalajara
                                                Always have what I need I even shop Home Depot in Guadalajara Mexico I love it thanks
                                                by
                                                  • Recommended
                                                  Just Awesome!
                                                  Staff is just so absolutely friendly and knowledgeable. I wouldn't shop elsewhere for my construction/reno/home improvement/gardening needs :)
                                                  by
                                                    • Recommended
                                                    Bad Experience at Home Depot
                                                    Clerk was rude and disrespectful; given the wrong product, manager at first meeting not helpful; better after I waited 30 minutes +/- to see her again.
                                                    by
                                                      Exemplary service
                                                      My experience here was one of the best I have ever had a Home Depot. TJ and Daniel were so helpful and pleasant. Even the cashier, Rosamaria was friendly, and still efficient. I recommend if you haven't been in a while due to how things were in the past that you give them another try.
                                                      by
                                                        • Recommended
                                                        Terrible customer service
                                                        I had employees who did not want to help, one who said he dia not want to learn and a manager who would not honor the deals offered.
                                                        by
                                                          Terrific employee, good manager and pleasant check out person
                                                          Jose Morales has a can do attitude and helped me several times so made my visit a good experience. The manager Dannielle Tiley helped me also...good manager. Kat at checkout very pleasant
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            Everyone was so friendly especially the young man by the name “Frankie” who was the 1st person who greeted me as I walked in. I didn’t need the service he was providing and he still had a smile and wished me a good day.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 344 reviews

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