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Showing 1-30 of 591 reviews
Aug 22, 2023
Great prices
I bought some electric outlets and save my microwave and money thanks
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Recommended
Jun 25, 2023
Find another HomeDepot that isn’t a dog park
As I have numerous times, throughout now what would be several months and even at least a year, brought to the attention of store personnel non-service animals being allowed in the store, nothing seems to change. With that said this last experience, again with multiple regular “pet dogs” throughout the store counting at least three (3) in several shopping isles, this experience was one of disgust and repulsiveness. As I needed to purchase air filters an individual allowed his dog to urinate all over the ones I needed, without the consideration to even try and address this valvular instance.
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Mar 26, 2023
Best rare plant selection always!!!
I found my pink princess here!!
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Recommended
Aug 27, 2022
This store is great if you want to be mocked by 2 of its employees
I'm not one to write complaints because I usually take rudeness with a grain of salt, however, the situation I was involved in at this store has me irked. I always come to the Home Depot by my house and I always bring my dog. My dog loves going to Home Depot, literally, he tries to climb out the window when we pull into the parking lot. And I have NEVER had an issue before today.
This store had two female employees (in the garden section) who sat outside the gate and felt it was necessary to (very strongly) tell me "You need to pick your dog up" as I was exiting the store. When I explained, "oh, no he's fine". One of the ladies immediately says "That's so sad". I explained again, "trust me, this dog is tough. He lays outside all day long in the heat by choice". But then they thought it was best to berate me when I continued to walk to my car by yelling at me in the parking lot saying "Ouch! Ouch!... It's hot!...That poor dog!", in front of other customers.
Please know, that it's not their concern for my dog being 'overheated' that has me irked because a lot of people are unfamiliar with the breed. What bothers me is these two female employees thought it was appropriate to verbally scold another person all while they were representing Home Depot.
And I understand Home Depot's official policy for animals, but this wasn't the concern of these women. To wrap up my novel, I just want to make someone aware of the behavior and honestly let the store manager know that I won't go back to their store due to how uncomfortable I felt in that situation because of those two bitter women... Which really sucks because I'm redoing my entire kitchen and now I'm going to have to drive somewhere else. Oh, and if this ever does circle back to those women, they can view the attached photo of my dog as we're out at lunch right now and he is loving it.
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2 found this review helpful
Mar 26, 2024
Good customer service
I don't have to wait long for someone to help me find my materials
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Recommended
Mar 2, 2024
Mr
I was happy about the customer services the sale representative was very helpful and professional and the rent department too.
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Recommended
Feb 22, 2024
Great Customer service
Mary in customer service helped me with a patio door purchase. Very happy with my new door and the service I received.
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Recommended
Feb 20, 2024
excellent sevice
I thought Miguel was terrific his employee number is 15335
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Recommended
Feb 13, 2024
Kevin Hughes Exceptional Appliance Sales Rep
Purchased a Countertop Microwave
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Feb 10, 2024
This is MY Home Depot!
I always get great help & friendly service by the people at this store. Always!
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Recommended
Feb 7, 2024
Great Review
I like going to shop at this store cause is closer to my house than Henderson. I wish we had a Home Depot inn Southern Highlands area.
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Recommended
Jan 26, 2024
Amazing staff at this store!
Having just finished a major renovation I shopped this store very often. The staff are the most helpful and knowledgeable I’ve ever experienced in a big box store. Often the staff went above and beyond to help me out.
Thank You for giving the best customer service!
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Recommended
Jan 25, 2024
Service was good
Associate Katrina never gave up on finding a way to help my purchase go through. My purchase was a little complicated. I have a commercial account but purchase wasn’t going through. Long story short, Katrina didn’t pass me to the pro shop but
Instead helped me
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Recommended
Jan 10, 2024
Very Convinient
i still have some backyard work, vinyl floors and kitchen applience that i need to purchase
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Recommended
Jan 9, 2024
Customer Service at its finest!
If you ever have the opportunity to get Leo to help you at this store, utilize his expertise and experience. He is the best example of "exceeding customer expectations"!
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Recommended
Jan 3, 2024
The Beat Home Depot Store
I have been coming in Arroyo Home Depot for about 8 months now and I really don’t have any negative comments I experience . One of the best experiences I have . Everyone is so customer service oriented and very helpful
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Recommended
Dec 27, 2023
Kelly is the rudest cashier in Las Vegas
We have been to this location two times. This is the Worst and much worse experience compared to other Home Depot stores. One of the worst customer service came last time from an older lady, but this time I have remembered the name from cashier who was super rude. He was a veteran that states on his chest and his name was Kelly. Also, it stays on the receipt that the name of the guy who is Caucasian was Kelly, super rude laughing in my face absolutely disgusting behavior and bad demeanor , Super unhelpful, very annoyed looks like he didn’t want to be there at all, and should not be dealing with people
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Dec 7, 2023
Great workers
Me and my uncle went to buy some stuff he needed for work and we were asked by several employees is we were finding things ok. When we went to check out Miguel C helped us and he was super kind and nice to talk to.
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Recommended
Dec 4, 2023
Terrible
The customer service is terrible I will never come back!!
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Dec 2, 2023
dinsky
I was at the store today, 12/2/2023 at Arroyo, Parkway in Las Vegas and was assisted by Edward at the flooring department
He provided an excellent service
Thank you Edward
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Recommended
Nov 22, 2023
Great staff !
The staff was kind greeted our kids and us multiple times and our cashier at check out was just the cherry on top MIGUEL was so kind, patient, and professional with my whole family thank you guys !! Give this man a raise !!!
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Recommended
Nov 14, 2023
Amazing store!
I needed help in the paint department and Jasmine went ABOVE AND BEYOND to make sure I had all my paint needs! I will definitely be coming back to see her
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Recommended
Nov 14, 2023
Superb Personnel
Friendly, courteous and supportive personnel at the Customer Service desk. Kellie, Linda, Katrina and Irene made sure my Home Depot experience and satisfaction remained intact. They resolved my issue with a mislabeled water heater and returned the cost difference.
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Recommended
Oct 26, 2023
above n beyond
i got exactly what i was looking for. this store didn’t have display yet after staff member patiently searched located my exact never a wasted trip to this store
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Recommended
Oct 24, 2023
Great place to shop
I found everything I needed and was helped by an associate
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Recommended
Oct 19, 2023
Exceptional service is hard to find
I frequently visit Home Depot as it offers exceptional convenience and their staff, known for their extensive knowledge, is always ready to assist me in finding solutions for the diverse projects I undertake. My clients expect a high level of professionalism in my work, which often involves unconventional applications that don't align with typical trades. I consistently turn to Home Depot associates to aid me in my projects, relying on their expertise to locate the right materials, fittings, and even gain insights based on their experience.
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Recommended
Oct 18, 2023
Riazalie customer service
She was awesome! Went out of her way to help me out
Thanks Rizalie
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Recommended
Aug 18, 2023
Rude and disrespectful cashiers
Cashiers Michelle and Alyssa are rude and unprofessional and should not be helping customers at your store. I would either retrain them or place them elsewhere! They should not be what your brand represents. Such a disappointment!
Verified customer receipt:
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Jul 6, 2023
Washer and dryer
Grant and Anna were a great help in my purchasing process! Thank you once again!
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Recommended
Jul 1, 2023
Great service!
I didn’t even have to look around for assistance as Leo immediately approached me with a smile at the dyi key kiosk and offered to help make the keys for me! Super friendly and genuinely cares about his customers!