#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(217)228-3302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5432 Broadway St
Quincy, IL 62305
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Customer Store Reviews

  • 4.8 out of 347 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (347)
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Showing 1-30 of 347 reviews
Milwaukee tool cabinet
Great experience on purchasing my Milwaukee tool cabinet. Great quality great price. Friendly helpful staff.
by
    • Recommended
    PAUL, THE KINDEST MAN I EVER MET
    His name is Paul. We were shopping to make a budget punching bag stand. Maybe $40 dollars was our budget something like that. We got all the tools in the cart and we were looking around for wood and we found Paul. We asked if there were any spare wood that was free and Paul asked what we were building and then decided to help us and also pay for EVERYTHING. Including all the tools in the cart and everything else we had in it. Comes out to almost 100$ and he paid for it all thank you so much Paul
    by
      • Recommended
      Great Customer Service!
      I shop at Home Depot because their employees go out of there way to help you!! I can always find what I need!!
      by
        • Recommended
        Execellent experience!
        Needed just a small piece of lumber. The two gentlemen (forgot their names) assisted us, and also explained important information. Very enjoyable visit!
        by
          • Recommended
          Great Customer Service
          We recently purchased a washer and dryer set here. The customer service was great. We were greeted when we came in and people actually asked us if we needed help. Trent in appliances was knowledgeable of all the products.
          by
            • Recommended
            Excellent service.
            Employees were extremely helpful and went out of their way to help us.
            by
              • Recommended
              Usually has everything I need in stock
              Whenever I go into Quincy Home Depot I can find what I am looking for on the well stocked shelves. Only problem I find is sometimes it's hard to find an employee to help me find particular items.
              by
                • Recommended
                Great Employees
                We had a very difficult time checking out due to our check not working but with the help of Paul and Carmen we were still able to go about our purchase
                by
                  • Recommended
                  Great employees! Prices clearly marked in every area makes shopping efficient and easy.
                  The RYOBI tool sales and military discounts makes living more affordable.
                  by
                    • Recommended
                    shades
                    always find knowledgable/helpful people at the quincy, il Home Depot
                    by
                      • Recommended
                      Absolutely amazing customer service.
                      My recent shopping experience was the best! Knowledgeable, friendly, attentive associates who truly cared about my needs. This was the best shopping experience that I've had since 2020 caused everyone to be distant and hateful. I will be back to shop more very soon.
                      by
                        • Recommended
                        Comparable pricing, supports disaster areas, veteran discounts, exceptional staff
                        Over the years, I have had very good shopping experiences, quality products, and wonderful service.
                        by
                          • Recommended
                          Black Friday
                          I had great service from both employees I spoke to and was in the door, checked out and out the door in 15 minutes on Black Friday!
                          by
                            • Recommended
                            Slow customer service, empty pallet- no access to product
                            Only complaint is that the softener salt was out of stock for customers to access but employee scanned it and there was 500 bags high loaded. Took over 35 min for employees to get this product down so I could get my 5 bags and purchase what I needed. Ridiculous considering there were many employees and the store wasn’t busy.
                            by
                              • Recommended
                              Amazing store for variety and quality!
                              I am never disappointed walking in or out of this store. They always have what I want or need and provide it with great customer service. Very good store. Thank you!
                              by
                                • Recommended
                                Friendly staff
                                Had a fast quick in and out
                                by
                                  • Recommended
                                  Perfection
                                  I walked in to the store, found the refrigerator I wanted and was finished in about half an hour with delivery the next day!
                                  by
                                    • Recommended
                                    Staff knowledge is top notch!
                                    Have been there about 20 times this past month for a house remodel. Very quick and easy every time I went!
                                    by
                                      • Recommended
                                      Don"t buy anything big late at night.
                                      I purchased some lumber for a deck late at night and also on a Sunday afternoon to finish the project. Both times the overhead door was blocked with items and the pro desk door was locked. Had to exit the checkouts with a cart full of lumber. Not a fun experience, considering the aisles are full of merchandise on display.
                                      by
                                        DYI
                                        Anytime we go to Home Depot, there's plenty of employees willing to help, they're friendly and a great "get what you need" so you can get back to your project.
                                        by
                                          • Recommended
                                          Great store…great customer zeal….
                                          Not often do I need my guidance in the stores I shop….but the Home Depot in Quincy is a shining example of customer zeal and care….I did not need much…but the store associates wanted to make sure I knew exactly where I needed to go….hats off to the team there if that is how they do business each and everyday!
                                          by
                                            • Recommended
                                            Great Appliance Section
                                            We decided to get appliances from Home Depot and my husband and I are so glad we did! Not only did they have a great selection but their employee, Trent made the experience all the better! He was patient and made sure we got the best deal possible! We will recommend Home Depot to all our friends and family!
                                            by
                                              • Recommended
                                              The best people worke hat Quincy Home Depot
                                              We bought a refrigerator because ours died. At a very stressful time the employees at Quincy, IL Home Depot made a bad day sooo much better! We will be back for sure!!
                                              by
                                                • Recommended
                                                Helpful Friendly Staff
                                                Went in for appliances had very friendly employee that helped. Cashier's upfront were respectful and patient.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Everyone seems so friendly and helpful. I spend a lot of time and money in the hardware dept and the lady that works there is always so helpful and friendlyToni I think is her name. Even the ladies at checkout is amazing, I had a conversation with Sarah, kylee and fawn, they are always so pleasant to be around
                                                  by
                                                    • Recommended
                                                    Large selection of appliances
                                                    Clerks were friendly and helpful.
                                                    by
                                                      • Recommended
                                                      Don’t expect customer service
                                                      While the girl working the pro sales desk was awesome the other employees were too busy talking to each other to help me load my lumber. It used to be every employee asked if I needed help, now most walk through the store avoiding eye contact and can be seen standing around chatting with each other, Not a good experience.
                                                      by
                                                        We get our paint there and they have a older gentleman who is very helpful , he knowns what he is talking about , very friendly . I'll have to get his name next time I we go out there. Thank you
                                                        About a month of so we got some paint and brushes out there and we enjoy the products that they carry. Like Dewalt , wooster , Husky ..We also buy other products out there like hand tools and lumber.
                                                        by
                                                          • Recommended
                                                          Great place to shop
                                                          Was able to fine what we wanted
                                                          by
                                                            • Recommended
                                                            Friendly
                                                            Items and isles are clearly labeled making items very easy to finds. All employees are very friendly and speak to you when the meet you.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 347 reviews

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