#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)279-3402
Tool & Truck Rental(480)279-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
7401 S Power Road
Queen Creek, AZ 85142
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Customer Store Reviews

  • 4.6 out of 781 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (781)
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Showing 1-30 of 781 reviews
Horrible store!!
I went to this store for 3/4 2x4 sande wood. Website said 33 in stock so I figured it was safe to go to get it. When I got there the shelf was empty. After spending 10min looking for an employee he tells me he is off and for me to go to customer service so they can page someone. Instead of walking all the way across the store I call the main store phone number. They answer and say someone will be right there to help me. After 15 min I call the number again. Employee said if he can’t find someone he will come himself. On one shows after another 15 mon so I go try to find someone. I finally see someone and he says he works in lumber. I ask him to help locate the 33 pieces it says they have. He makes a huge stink saying “oh I think it’s buried outside on a pallet and will take a while to find”. Then he rolls his eyes. At this point I am furious so I say forget ir and I am heading to a competitor.
by
    OUTSTANDING CUSTOMER SERVICE BY TERRY IN GARDEN RESULTING IN PURCHASES BELOW
    Terry in Garden IS DA' BOMB!!! She took the time, at the end of the day, when the big doors at the garden center were closed and walked w me all the way to the main entrance, to then walk with me along the front of the store, & almost all the way back to the Garden Center JUST to show me where the roses were!! NEEDLESS to say Terry is a SUPER STAR!!! & the whole time she chit chatted w me about roses & how to prune and maintain them. I was SOO GRATEFUL to Terry & ended up buying 8 rose bushes!
    by
      • Recommended
      1 found this review helpful
      Great Store Great helpful people work there
      It’s my favorite Home Depot to shop
      by
        • Recommended
        Paint Department Has Fantastic Customer Service
        I purchase too much paint and Hunter in the paint department said they only take back paint on a case by case basis. Hunter authorized a return and personally went up to the return cashier to explain my situation. Hunter understands Customer Service!! He's The BEST.
        by
          • Recommended
          Super star Home Depot!
          This is the best location in the valley!
          by
            • Recommended
            Best employees
            Had a home project and I gave an employee a list I needed and they got me everything I needed with in 10 minutes.
            by
              • Recommended
              Good service at this store
              I have always had a good experience at this store!
              by
                • Recommended
                Exceptional Service from Angie and Tiana!
                Recently returned an item at Home Depot, and Tiana and Angie provided outstanding service. Tiana's efficiency and friendly demeanor made the process stress-free. Angie, the manager, ensured a prompt refund and addressed concerns with a positive attitude. Exceptional customer service—kudos to Angie and Tiana!
                by
                  • Recommended
                  AWESOME CUSTOMER SERVICE by Debie and Gustavo in Appliance’s Dept.
                  My Mom and me came in to look for washer and dryer. GUSTAVO and DEBIE helped us and they were ABOVE AMAZING! Their customer service was ABOVE EXCELLENT. They took the time to answer my Mom’s questions and mine as well.We didn’t feel rushed and my mom is 76. They were so POSITIVE, HAPPY and ready to help us out. They shared their knowledge which helped us so much in deciding which washer would be BEST for my Mom. We were very WELL taken care of. If anyone needs any appliance’s they should come here, you won’t regret it.. We will be back to this location from now on😁. Thank you so much GUSTAVO, DEBIE and HOME DEPOT you guys 🎸 ROCK!😉👍🤩
                  by
                    • Recommended
                    Customer Service Returns Dept.
                    Isabella was very pleasent during the returns process of a broken item purchased sometime back on a commercial/pro account.
                    by
                      Awesome store
                      Employees were so helpful, it was clean, and I was able to find everything I needed. It’s my go-to for all things diy, home, repairs, etc.
                      by
                        • Recommended
                        Great customer service
                        Rusty and Jordan D took the time to make sure I got the best product and value for my needs.
                        by
                          • Recommended
                          Great Customer Service along with teamwork making the dream work!
                          I bought an oven online and experienced issues on the delivery. The Queen Creek Home Depot went above and beyond to make sure I had a replacement oven just in time for Thanksgiving! They went above and beyond to deliver and set it up the eve before Thanksgiving. I was so grateful to have a team that cares! Go Queen Creek Home Depot!
                          by
                            • Recommended
                            Weekend customer service needs a serious revamping
                            Front end associates yelling at customers is not the way to do business.
                            by
                              Excellent store - New and Super Clean
                              Great experience overall. Plants were a great price. Very fresh and a huge variety. Customer service was top notch.
                              by
                                • Recommended
                                Poor employee service
                                Save yourself the trouble. No one will help you.
                                by
                                  Ever heard of reordering and restocking?
                                  There were a lot of employees. But items needed were "empty". Anyone around to get anything down? Not when ya need them.
                                  by
                                    Great Customer Service
                                    Isabella & Jordan both took that extra step when I was shopping in the store for a particular item. Their fantastic customer service was truly appreciated.
                                    by
                                      • Recommended
                                      Always can find what I need at a great price
                                      Great products at great prices
                                      by
                                        • Recommended
                                        Good store
                                        Purchased many items during my home remodeling
                                        by
                                          • Recommended
                                          Lumber supervisor really helpful and accommodating
                                          The lumber supervisor made sure we received the right materials for our job and was meticulous about every detail.
                                          by
                                            • Recommended
                                            Exemplary customer service
                                            Manager Phil and cashier Christianna made me leave your store with a smile!
                                            by
                                              • Recommended
                                              Friendly Employees
                                              There are 2 locations within my neighborhood, and I love this one. On this visit I was assisted by Ronni, and Chris. (both with one i) inside joke. They went above and beyond! Store is organized and clean.
                                              by
                                                • Recommended
                                                Exceptional service
                                                We had a lot of issues trying to figure out what to do with some damaged products. We luckily were able to get in contact with Tiana who was one of the best employees we have ever worked with! She was amazing and super helpful. We were able to get a new item for the same price and return our broken one! We are always going to use this location whenever we need home improvement items!
                                                by
                                                  • Recommended
                                                  Great Shopping Experience!
                                                  As a single woman in a huge hardware store, I felt safe, valued and taken care of right away. The three people I engaged with were all friendly, professional, and knew what they were doing. When you go it, ask for Manager Paul - he’s the VERY best!
                                                  by
                                                    • Recommended
                                                    Disappointing location
                                                    Lacking in customer service badly.
                                                    by
                                                      1 found this review helpful
                                                      Maritza
                                                      Maritza was extremely helpful with our shopping experience and assisted us with applying my military discount
                                                      by
                                                        • Recommended
                                                        Flooring
                                                        Excellent customer service , Felicia and Gustavo were excellent in every way. Thank you
                                                        by
                                                          • Recommended
                                                          Store is awesome but installers are EXPENSIVE
                                                          My water heater install cost more than the highest model water heater. 999.00 seems high for 2 hours of labor. Water heater was same size and there was no water damage or extra/special work required.
                                                          by
                                                            Might want to pick another store for online orders.
                                                            I went to store to pickup an online order and was told I would have to pickup on another day because guys in back who pull orders would be mad. I suggest you pick another location.
                                                            by
                                                              Showing 1-30 of 781 reviews

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