#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)708-5400
Tool & Truck Rental(928)708-5404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1941 E, Az-69
Prescott, AZ 86301
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Customer Store Reviews

  • 4.6 out of 444 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (444)
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Showing 1-30 of 444 reviews
Great store
I love the Prescott home depot. The employees there are very helpful. Know what they're talking about? And help me to find parts in materials that I need.. I bought a house to rebuild any employees have been very. Helpful in making the house look Good
by
    • Recommended
    Mike in Paint at Prescott Home Depot is the COLOR match GUY
    Consistent, professional, knowledge staff regardless of the department they work in. For example, Mike in the paint department is so WORTHY!!! Why? His expertise, patience, and perseverance to ensure customer satisfaction to the extent that I was compelled to write this review. I had a unique paint situation, where I brought in a kitchen cabinet front panel to have it color matched. The entire HD experience with Mike was to ensure I left with an EXACT color match. AND IT WAS!!!! Thank you Mike!
    by
      • Recommended
      Windows
      Randy Delafield great knowledge of windows
      by
        • Recommended
        Excellent help by employees
        Bob helped me in answering questions about various porelain and cermanic tile. He assisted me in getting pieces down (the size was award and I'm height challenged). He definitely went the extra mile! I went to a competitor store and it took my twice as long to get assistance. Home Depot is always my first go to because of their wonderfull employees like Bob. Laurie U
        by
          • Recommended
          Excellent Customer Service
          Knowledgeable helpful and great service.
          by
            New Attitudes of Employees
            Last three visits to this location have been exceptional with employee attitudes - greeting, courteous, friendly, and offer to assist - made me feel like I was important and they cared about getting my needs met.
            by
              Flooring Prescott 0452
              Maggi in flooring very helpful with our purchase
              by
                • Recommended
                Review of Prescott Store
                I would place it in the upper 10% of all the Home Depot stores with which I am familiar.
                by
                  • Recommended
                  Employee review
                  Regarding my order, # HO452-276923, the customer service person who helped me was exemplary.
                  by
                    • Recommended
                    Great shopping experince
                    I was very impressed with the store. It was clean. Two elderly employees were extremely helpful and we got everything we needed.
                    by
                      • Recommended
                      Exceptional and entertaining help in purchasing a toilet!
                      We went to purchase a toilet and Mike your assistant on the floor helped us to get the perfect toilet for our needs. Mike was so knowledgeable and and funny at the same time, making this a special experience. Mike also saved us from purchasing a toilet that would have been too long for our small bathroom. It was such a personal and enjoyable time. Mike is an amazing asset to your team!
                      by
                        • Recommended
                        Helpful employees
                        We continue to be amazed at the number of willing, available employees to answer questions & help with our needs as we shop at this store!
                        by
                          • Recommended
                          Help is there when I need it
                          I occasionally find myself at Home Depot looking for a somewhat obscure item. It would probably take me an hour to track down what I need, but I'm always able to find a very friendly and helpful employee to lead me right to what I need, and to make suggestions when I'm not exactly sure which item to choose. I so appreciate that kind of customer service!
                          by
                            • Recommended
                            I wiil never step foot in homedepot again
                            Poor service dont bother the employees they are busy talking to other lazy employees.
                            by
                              Pleasant experience
                              Always a pleasant experience at this Home Depot. Smiles from helpful employees like Valerie make it great too!
                              by
                                • Recommended
                                Great workers
                                Great folks to work with
                                by
                                  • Recommended
                                  Appliance Person was overly nice and qualified.
                                  Terry Fegley deserves a raise.
                                  by
                                  • DIY
                                  Cashiers
                                  Very friendly and helpful!! The store is neat and clean and easy to find things!! The employees are also very knowledgeable
                                  by
                                    • Recommended
                                    excellent service store
                                    I had a very pleasant buying time, nice helpful sales person and check out person, loading help was much appreciated.
                                    by
                                      • Recommended
                                      Mary in the Garden Center is awesome!
                                      I was having a terrible shopping experience with a miserable rude sales associate in the Garden Center. Thank goodness Mary swooped in like a breath of friendly fresh air, to take over the situation and make my shopping experience a good one! You are lucky to have someone like Mary representing Home Depot in the polite helpful manner in which she does!
                                      by
                                        • Recommended
                                        Customer Service staff is the best
                                        I've been to many Home Depot stores through the years, this store's customer service staff is the best I've ever experienced. Great attitude and disposition. Give Valerie a raise, she is exceptional.
                                        by
                                          • Recommended
                                          Great customer service
                                          I had a problem and the store manager, Stephanie Brooks, immediately took care of the problem. Great customer service.
                                          by
                                            • Recommended
                                            Flooring
                                            I got 4 quotes for flooring and Home Depot came in much lower than anywhere else with two sales running at the same time. Maggie was friendly and helpful. I can't wait for the install.
                                            by
                                              • Recommended
                                              Don’t buy Ridgid tools
                                              Florida is the only service center and you have to pay for shipping; scam.
                                              by
                                                The people make the difference
                                                After spending years exclusively with a Home Depot competitor, the competitor finally drove me away with their gross incompetence. After shopping at Home Depot for the past year or two as a general contractor, I'm becoming more and more impressed with the customer service. Occasionally something might "fall between the cracks," however, those issues are promptly remedied.
                                                by
                                                  Some are soon rude
                                                  Today while shopping at the Prescott home depot I witnessed a ashole that wasn't covered by a diaper from all the rude crap coming out of his mouth. I don't know how they treated you in the country you come from but that behavior is unacceptable here.
                                                  by
                                                    • Recommended
                                                    Great associate
                                                    The frig is still being scheduled for delivery
                                                    by
                                                      • Recommended
                                                      Very personal service, saved a lot of time!
                                                      Was easy to find an associate, and he walked us to the department. We were looking for very small irrigation parts that are hard to find on the shelf. He asked what we were looking for and walked us to the section. By the time we got there, he knew exactly what we wanted and the parts were in our cart quickly. Shopping was a breeze, made even better by the cheerful and friendly cashiers.
                                                      by
                                                        LET'S HEAR IT FOR OUR PRESCOTT HOME DEPOT !!
                                                        WHERE ELSE CAN YOU HANG AMONG THE HANDY PEOPLE OF PRESCOTT !! DOGS, CATS WELCOME IHAVE ONCE SEEN A SHETLAND PONY THERE THAT WAS A SERVICE PONY!
                                                        by
                                                          • Recommended
                                                          Exceptional customer service
                                                          My husband and I were lucky to have Jenn B. as our associate. She went an above and beyond to help us with our online order and pricing issue. She is amazing at her job and the HomeDepot is lucky to have her working for them. 10/10 best experience because of her!!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 444 reviews

                                                            Nearby Stores

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                                                            5500 E State Route 69

                                                            Prescott Valley, AZ 86314

                                                            3.82 mi

                                                            Tool & Truck Rental

                                                            (928)777-9718

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                                                            Sun: 7:00am - 8:00pm

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