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Filter Reviews By:Rating, Profile, Gender, Age (444)
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Showing 1-30 of 444 reviews
Oct 22, 2023
Great store
I love the Prescott home depot. The employees there are very helpful. Know what they're talking about? And help me to find parts in materials that I need.. I bought a house to rebuild any employees have been very. Helpful in making the house look Good
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Recommended
Oct 24, 2022
Mike in Paint at Prescott Home Depot is the COLOR match GUY
Consistent, professional, knowledge staff regardless of the department they work in. For example, Mike in the paint department is so WORTHY!!! Why? His expertise, patience, and perseverance to ensure customer satisfaction to the extent that I was compelled to write this review. I had a unique paint situation, where I brought in a kitchen cabinet front panel to have it color matched. The entire HD experience with Mike was to ensure I left with an EXACT color match. AND IT WAS!!!! Thank you Mike!
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Recommended
Apr 5, 2024
Windows
Randy Delafield great knowledge of windows
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Recommended
Mar 31, 2024
Excellent help by employees
Bob helped me in answering questions about various porelain and cermanic tile. He assisted me in getting pieces down (the size was award and I'm height challenged). He definitely went the extra mile! I went to a competitor store and it took my twice as long to get assistance. Home Depot is always my first go to because of their wonderfull employees like Bob.
Laurie U
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Recommended
Mar 18, 2024
Excellent Customer Service
Knowledgeable helpful and great service.
by
Feb 4, 2024
New Attitudes of Employees
Last three visits to this location have been exceptional with employee attitudes - greeting, courteous, friendly, and offer to assist - made me feel like I was important and they cared about getting my needs met.
by
Jan 31, 2024
Flooring Prescott 0452
Maggi in flooring very helpful with our purchase
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Recommended
Jan 30, 2024
Review of Prescott Store
I would place it in the upper 10% of all the Home Depot stores with which I am familiar.
by
Recommended
Jan 21, 2024
Employee review
Regarding my order, # HO452-276923, the customer service person who helped me was exemplary.
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Recommended
Jan 20, 2024
Great shopping experince
I was very impressed with the store. It was clean. Two elderly employees were extremely helpful and we got everything we needed.
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Recommended
Jan 11, 2024
Exceptional and entertaining help in purchasing a toilet!
We went to purchase a toilet and Mike your assistant on the floor helped us to get the perfect toilet for our needs. Mike was so knowledgeable and and funny at the same time, making this a special experience. Mike also saved us from purchasing a toilet that would have been too long for our small bathroom. It was such a personal and enjoyable time. Mike is an amazing asset to your team!
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Recommended
Jan 11, 2024
Helpful employees
We continue to be amazed at the number of willing, available employees to answer questions & help with our needs as we shop at this store!
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Recommended
Jan 9, 2024
Help is there when I need it
I occasionally find myself at Home Depot looking for a somewhat obscure item. It would probably take me an hour to track down what I need, but I'm always able to find a very friendly and helpful employee to lead me right to what I need, and to make suggestions when I'm not exactly sure which item to choose. I so appreciate that kind of customer service!
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Recommended
Jan 4, 2024
I wiil never step foot in homedepot again
Poor service dont bother the employees they are busy talking to other lazy employees.
by
Jan 4, 2024
Pleasant experience
Always a pleasant experience at this Home Depot. Smiles from helpful employees like Valerie make it great too!
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Recommended
Dec 22, 2023
Great workers
Great folks to work with
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Recommended
Nov 17, 2023
Appliance Person was overly nice and qualified.
Terry Fegley deserves a raise.
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DIY
Nov 15, 2023
Cashiers
Very friendly and helpful!! The store is neat and clean and easy to find things!! The employees are also very knowledgeable
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Recommended
Nov 12, 2023
excellent service store
I had a very pleasant buying time, nice helpful sales person and check out person, loading help was much appreciated.
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Recommended
Oct 21, 2023
Mary in the Garden Center is awesome!
I was having a terrible shopping experience with a miserable rude sales associate in the Garden Center. Thank goodness Mary swooped in like a breath of friendly fresh air, to take over the situation and make my shopping experience a good one! You are lucky to have someone like Mary representing Home Depot in the polite helpful manner in which she does!
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Recommended
Sep 29, 2023
Customer Service staff is the best
I've been to many Home Depot stores through the years, this store's customer service staff is the best I've ever experienced. Great attitude and disposition. Give Valerie a raise, she is exceptional.
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Recommended
Sep 13, 2023
Great customer service
I had a problem and the store manager, Stephanie Brooks, immediately took care of the problem. Great customer service.
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Recommended
Sep 7, 2023
Flooring
I got 4 quotes for flooring and Home Depot came in much lower than anywhere else with two sales running at the same time. Maggie was friendly and helpful. I can't wait for the install.
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Recommended
Sep 1, 2023
Don’t buy Ridgid tools
Florida is the only service center and you have to pay for shipping; scam.
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Aug 26, 2023
The people make the difference
After spending years exclusively with a Home Depot competitor, the competitor finally drove me away with their gross incompetence. After shopping at Home Depot for the past year or two as a general contractor, I'm becoming more and more impressed with the customer service. Occasionally something might "fall between the cracks," however, those issues are promptly remedied.
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Aug 3, 2023
Some are soon rude
Today while shopping at the Prescott home depot I witnessed a ashole that wasn't covered by a diaper from all the rude crap coming out of his mouth. I don't know how they treated you in the country you come from but that behavior is unacceptable here.
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Recommended
Aug 2, 2023
Great associate
The frig is still being scheduled for delivery
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Recommended
Jul 28, 2023
Very personal service, saved a lot of time!
Was easy to find an associate, and he walked us to the department. We were looking for very small irrigation parts that are hard to find on the shelf. He asked what we were looking for and walked us to the section. By the time we got there, he knew exactly what we wanted and the parts were in our cart quickly. Shopping was a breeze, made even better by the cheerful and friendly cashiers.
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Jul 27, 2023
LET'S HEAR IT FOR OUR PRESCOTT HOME DEPOT !!
WHERE ELSE CAN YOU HANG AMONG THE HANDY PEOPLE OF PRESCOTT !!
DOGS, CATS WELCOME IHAVE ONCE SEEN A SHETLAND PONY THERE THAT WAS A SERVICE PONY!
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Recommended
Jul 11, 2023
Exceptional customer service
My husband and I were lucky to have Jenn B. as our associate. She went an above and beyond to help us with our online order and pricing issue. She is amazing at her job and the HomeDepot is lucky to have her working for them. 10/10 best experience because of her!!