#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(925)473-8300
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2300 N Park Blvd
Pittsburg, CA 94565
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Customer Store Reviews

  • 4.6 out of 239 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (239)
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Showing 1-30 of 239 reviews
Customer service
Great and wonderful customer service was provided to me and my family every time we go there.
by
    • Recommended
    I like the store but NOT the Store Manager
    I am the Director of a small non-profit dog rescue and was looking for some pallets for a project for our facility….I thought they were free ….He told me they were $10 each and he pretty much accused me of stealing He was rude and hostile and I was treated like a criminal even though I didn’t take anything he’s not a very nice person ….sad that someone like him is the Store Manager 🤷‍♀️
    by
      • Recommended
      Garden store
      Nice plants and helpful clerk.
      by
        • Recommended
        Tool list
        The Stores Employes's, cleanliness, and surprisingly cheerful and workers eager to help. The value of going to a Home Depot to me a much easier task than b4
        by
          • Recommended
          Joanie Was A Great Help!!!
          Employee Joanie was VERY Helpful!
          by
            • Recommended
            Kitchen Sink Renewal
            My boyfriend was fixing our kitchen faucet/sink, and it was his first time working on one, so we got fortunate to have had an expert like Rick to assist us. Rick was highly knowledgeable in plumbing. He went above and beyond to answer all of our questions and concerns and was extremely helpful in helping us with finding all the correct items. We are incredibly thankful for his kindness, expertise, and customer service.
            by
              • Recommended
              Would not let me return order filled incorrectly by another HD store
              I purchased two patio screen doors online, for pickup at Union City CA store. I brought them to Pittsburg CA (an hour away) to install on our rental property there. They didn't fit, so I tried to return them to the local Pittsburg HD store. They would not take them because, they said, Union City gave me the wrong doors. The SKU on the doors did not match the SKU of the doors in my online order. They said I had to bring them all the way back to Union City to return them. That is extremely inconvenient for me because I had to borrow a truck from someone to bring it back there. Also it violates HD's return policy, which says "Simply take your purchase back to ANY HOME DEPOT and get your money back instantly." To avoid the hassle I volunteered to do the return at Pittsburg, as if I had no receipt. I would lose money, but avoid having to borrow the truck. Pittsburg store manager tried that, but HD computers refused the return. That, too, is ridiculous, since in 20 years of buying stuff at HD, I've only returned stuff without a receipt maybe twice or three times. I'm as trustworthy a customer as you'll ever have. I asked Pittsburg store manager what she was going to do to placate her justifiably irate customer. She said the Union City store would have to do that. Thanks, Cheryl. HD is one company, and they own all their stores. There is no reason that one store should not be able to correct an error made by a different store. If your accounting procedures don't permit that, then change your accounting procedures. Don't make your customer suffer for your error merely because you are too lazy to fix your software.
              by
                1 found this review helpful
                Great Service
                Purchases a new Dishwasher the the sales person Barbara Salinas was very helpful
                by
                  • Recommended
                  Excellent for price
                  Bought 27gsl storage and got 20% off using military and 10% storewide discount
                  by
                    • Recommended
                    Cashier, Brittney, was great!!!
                    I went there today to buy some baseboards but not enough stocks were available. Brittney was able to patiently help and I left the store with everything I needed.
                    by
                      • Recommended
                      Great Customer Service
                      I received very good customer service from an Employee named Avi. He helped me with everything I needed. He knows his job well & has above Excellent Customer Service. Thank you Avi!
                      by
                        • Recommended
                        Best Pro Desk Ever
                        I'm a residential general contractor that's been shopping at home Depot for over 20 years and I have to say this is the best pro desk I've ever used at Pittsburgh home Depot. Great team, very impressed. Definitely will be back and shopping again and again.
                        by
                          • Recommended
                          The employees always are happy to help customers.
                          I have more that two times have trouble to buy some items. I met Joe and Vancssa, they all take extra time to help me. I'm satisfied the final results.
                          by
                            • Recommended
                            Convenient
                            Although, it seems to be under staffed, they do a good job in helping customer get what they need.
                            by
                              • Recommended
                              Could not honor military discount.
                              Obtained 1/2 inch galvanized bolts and nuts could not find washers, went to the cashier to get some help. No help available. The hardware section was very disorganized.
                              by
                                Great place
                                Always buy my tools here
                                by
                                  • Recommended
                                  Customer service
                                  Audrey and Fatima provide great customer service, satisfied!
                                  by
                                    • Recommended
                                    Great Customer Service and Value!
                                    I am building a Ranch from scratch and have found all of my products at a great value at this Store, but especially the help I needed to complete my projects (materials and advice). I will always shop here!
                                    by
                                      • Recommended
                                      The best of one of the Home Depot
                                      I found everything great they help me well in the paint and best painted matched as well easy no problem no returns
                                      by
                                        • Recommended
                                        Great customer service
                                        My visit today was very pleasant, efficient and informative. Thank you Jeremy for your knowledge and Raquel and Jakera for your checkout service.
                                        by
                                          this is my local, please keep it Clean and Stocked
                                          this is my local, please keep it Clean and Stocked
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          If you're ever at the Pittsburg Store in the Flooring Department make sure you go see Lester. Les...
                                          If you're ever at the Pittsburg Store in the Flooring Department make sure you go see Lester. Lester is very professional and offers great customer service. He will assist you with all your Flooring needs. Also the Assistant Manager Cheryl is an asset to the company as well! I highly recommend this store and these two employees for doing their job well!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Great location because of their friendly staff especially George at plumbing and Jennifer at the ...
                                          Great location because of their friendly staff especially George at plumbing and Jennifer at the pro desk!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Lester and Laurie know their products (Flooring Department), were extremely friendly and have a g...
                                          Lester and Laurie know their products (Flooring Department), were extremely friendly and have a genuine interest in their customers, going over and beyond to excel in excellent customer service.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Helpful people and friendly
                                          Helpful people and friendly
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Very organized, shelves well stocked
                                          Very organized, shelves well stocked
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          When I walked in four employees were chatting at a register; I had to interrupt them since they w...
                                          When I walked in four employees were chatting at a register; I had to interrupt them since they were too busy talking among themselves to notice me. That is annoying, rude, and unacceptable. Three had no clue about the product I was looking for (paintable wallpaper), but the fourth gave a specific aisle to go to. Turns out not only do they not carry paintable wallpaper, they don't even carry wallpaper; all that was available was a small rack with about 20 sticker decals. A helpful employee (Leonard/Lester) let me know it was available online, after I explained my severe frustration with Home Depot's online services (after a horrible experience 2 months prior) he gave a helpful suggestion.
                                          by
                                          • Verified Purchase
                                          Store was clean, and staff were friendly.
                                          Store was clean, and staff were friendly.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          Best experience I've had @ a Home Depot!! I actually went to three other Home Depot's the prior ...
                                          Best experience I've had @ a Home Depot!! I actually went to three other Home Depot's the prior day and the day of before I got what I needed. Really helpful staff!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Pro-Desk is off the chain.right on! Shout out to the Jenny's at the desk.
                                          Pro-Desk is off the chain.right on! Shout out to the Jenny's at the desk.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 239 reviews

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