#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)632-5164
Tool & Truck Rental(770)632-5170
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2715 Hwy 54 West
Peachtree City, GA 30269
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Customer Store Reviews

  • 4.6 out of 632 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (632)
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Showing 1-30 of 632 reviews
Horrible management
Took over an hour for management to come unlock lawn mower after our purchase.
by
    Staff very professional
    Staff was very helpful
    by
      • Recommended
      Always has it
      Home Depot in PTC always has what I need !
      by
        • Recommended
        Great Customer Service
        Best employees, always eager to help, make suggestion for my issues and they know the layout of the store very well.
        by
          Great service at PTC Home Depot
          Terrence in the tool rental dept. Did an awesome job assisting us.
          by
            Excellent service
            Steven Turlington was very kind and knowledgeable. Excellent visit today. I usually try to avoid going to Home Depot because of unfriendly customer service at other stores.
            by
              • Recommended
              Super helpful when I needed it
              Thanks Wayne and Chuck for your help today. I couldn’t of loaded all of that stuff in my truck without you.
              by
                • Recommended
                Paint department
                Kimberly and Emilio in paint department always go above and beyond to make sure you get correct paint and supplies for your project always friendly and helpfulness
                by
                  • Recommended
                  Painting department
                  Kimberly and Vincent in painting are the best! They know what they are doing and are helpful and friendly! The best
                  by
                    • Recommended
                    Fantastic Customer Service
                    There is Customer Service and then there is Suzie. My online discount was not applied and noone online could help, they told me to go to the store. At the store I was helped by Suzie, she is a real asset for Home Depot. After making numerous phone calls to secure the advertised discount Suzie proved to be calm, courteous, knowledgable, friendly, polite and relentless in making sure I was a satisfied customer. After being told by phone the discount could not be applied Suzie pursued it until she succeeded. An incredible example of great Customer Service.
                    by
                      • Recommended
                      Exceptional Service
                      Fran made our purchase of 3 appliances an exceptional experience. She is knowledgeable, friendly, has never ending patience! Thanks Fran! She is the real deal! Let her train your other employees!
                      by
                        • Recommended
                        Paint department
                        I bought a can of paint that needed to match a color sample. The paint dept employee was very knowledgeable and helpful.
                        by
                          Great customer Service
                          I drove to Peachtree City Home depot for a microwave advertised on site, which said this store had 4 on hand. I was unable to locate the microwave. So Racheal outside cashier connected me with Fran. She was unable to locate the microwave so I decided to buy a different one. Without me asking Fran sold me the microwave for the price I saw online. This is not something I am used to with retailers, especially when I did not ask. I'm so use to bad customer service, people just don't care about doing what is right, so we as customers have become accustomed to mediocrity service.
                          by
                            Don’t know how appliance works because it wasn’t installef
                            Bought dishwasher and “required installation parts”. Delivery was on time. However Installers informed me that the wrong installation parts were sent. Dishwasher is in box in garage and not installed. As of now I have no idea when installation will be made (if ever??).
                            by
                              Go here instead of newnan
                              Better organized store layout. Easier.to find things. Better staff and accessibility
                              by
                                • Recommended
                                AB and Jon were great!
                                I had a situation with a product I bought online with Home Depot. It quit working. AB who helped work the return as well as Jon, an assistant manager, went out of their way to help make things right. I really appreciated them doing that. It made me happy and helped keep me as a Home Depot customer. A big thank you to AB and Jon.
                                by
                                  • Recommended
                                  Kimberly at the Pro Desk was awesome!!!
                                  Had a pretty good sized lumber/supplies order for a room addition and wasn't sure about a few items. Kimberly the Pro Desk was kind, patient and knowledgeable throughout the entire process and was able to get me everything I needed and have it delivered.
                                  by
                                    • Recommended
                                    terrible experience in the paint department with a paint associate
                                    Not going to be specific about my experience at this moment. Waiting to see if home Depot will follow up with my feedback
                                    by
                                      • Recommended
                                      Whirlpool gas dryer I bought have many. features just like my wife wanted at good price
                                      I bought this Whirlpool gas dryer for my wife and I am so happy making my wife happy
                                      by
                                        • Recommended
                                        Making my problem priority
                                        I've shopped at this store along and usually if I come in after 3:00 I get passed from person to person, this time I was greater as soon as I walked in by a smiling friendly face that didn't seem to be trying to pass me off to anyone. Sherry helped me from start to finish and made my problem her priority. Service like that is why I will be back.
                                        by
                                          • Recommended
                                          Convenience
                                          Your store is located close in our community.
                                          by
                                            • Recommended
                                            HD at Peachtree City, Ga
                                            very nice and friendly associates. Ask for John. He is superb and knowledgeable
                                            by
                                              • Recommended
                                              Very Helpful
                                              Everyone at the PTC location has always been extremely helpful and knowledgeable when we come in.
                                              by
                                                • Recommended
                                                Great customer service!
                                                It was very easy to order what I needed!
                                                by
                                                  • Recommended
                                                  Quality Customer Service
                                                  Leah in the kitchen appliances area, her manager, and cashier to help me today, were all consistent with kindness to make a customer like me feel better about doing business with them!
                                                  by
                                                    • Recommended
                                                    Strong leadership results in motivated employees
                                                    The store manager is engaged in a positive way, and that has resulted in a store where it is a pleasure to shop.
                                                    by
                                                      • Recommended
                                                      Spacious, clean, incredibly helpful employees
                                                      This is the best Home Depot I've ever visited. We were in town helping my daughter, a new home owner, with improvement projects. Every employee we encountered was friendly and proactively helpful. The store is clean and well-stocked. I was practically salivating at the garden center - amazing!
                                                      by
                                                        • Recommended
                                                        THE BEST STORE IN GEORGIA!
                                                        They have the best customer service! 5 STARS! *****
                                                        by
                                                          • Recommended
                                                          Great Staff
                                                          Staff is great and one of the best in the area. Always willing to help and assist.
                                                          by
                                                            • Recommended
                                                            Paint department
                                                            Thank you Jon L for your service and I hope you get the best recognition at what you do
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 632 reviews

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