#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)690-8357
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
950 Dennery Rd
San Diego, CA 92154
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Customer Store Reviews

  • 4.7 out of 368 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (368)
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Showing 1-30 of 368 reviews
Great store and employees
I always have a great time and always find what I need.If I can’t find the product I need; an employee will look it up for me.
by
    • Recommended
    great customer service
    I liked the customer service I got in the good desicion I made to bought the dewalt tools, thanks the guy attend that area!
    by
      Dennery Home Depot
      This Home Depot branch has all the items I need and is much cleaner compared to the Imperial Beach Home Depot.
      by
        • Recommended
        You're a friendly and helpful employee
        Excellent employees like Monica and Carlos keep me shopping at home depot
        by
          • Recommended
          Terrible customer service
          I wanted to exchange a 2pack ryobi batteries that were defective, at the return counter an old lady named Margie or mar-something asked me to go to hardware and bring a new pack to exchange and she called Ron in hardware while I was with Ron looking for the batteries and told Ron not to help because I didn’t have a receipt. Ron immediately said “you have to pay for the new batteries because we won’t exchange them. I asked him to call the manager, instead he was paging overhead for LP (loss pervnentonó) and he was telling me that he and Mar-whatever her ***trace name was should be policing the merchandise. Two most stupid HD associates I’ve ever seen.
          by
            Excellent deals
            I always find great offers and deal at the Otay home Depot
            by
              • Recommended
              Garden
              He was very helpful, will comeback agin
              by
                • Recommended
                Awesome customer service
                Mildred and Monica have excellent customer service
                by
                  • Recommended
                  Great customer service
                  Great service from 92154 reps. : Martha, Zee , Maive
                  by
                    • Recommended
                    Amazing customer service
                    Monica cashier was amazing, lowered down the line, and help us get our military discount. Amazing customer satisfaction and also Roberto helped me in customer service. Mildred also helped direct the line flawlessly.
                    by
                      • Recommended
                      Very helpful paint department
                      Juanito was extremely helpful a couple months back helping us decide on kitchen cabinet colors. We lost the receipt and then when we found it, it had expired. So I'm making sure to include every interaction with the paint department in this review. We have been there multiple times and every time Juanito is there we feel confident in what we buy. He is very helpful.
                      by
                        Love shopping at the Garden center .
                        Bought flowers, am so happy they are in my backyard and frontward. Beautiful.
                        by
                          • Recommended
                          Janice really helped me with my baseboards
                          Janice helped with renting a truck, buying and cutting the baseboards and everything else we needed.
                          by
                            • Recommended
                            Satisfied
                            Goi made my visit extremely pleasant... She makes all the difference
                            by
                              • Recommended
                              accommodating staff
                              Goi is really nice and helpfull!!
                              by
                                • Recommended
                                GOT WHAT I NEEDED
                                GREAT STORE. PRODUCTS I NEEDED AVAILABLE
                                by
                                  Curb appeal
                                  by
                                    • Recommended
                                    Problem with Veteran's Discount
                                    Because Home Depot changed its policy on how a veteran can get their discount, one must now have and know how to use a smartphone. Unlike other businesses, Home Depot no longer accepts a CA Driver's License or a VA ID card as proof of being a Veteran.
                                    by
                                      Rude fork lift operators
                                      Needed a forklift operator to load concrete. Guy had and attitude and asked me why I had not taken the concrete from inside the store instead of the loading dock. these bags are heavy 90 lbs. and a two man lift according to OSHA Safety standards. So why am I going to bend over and lift 90 lbs bags with my back in an aisle where I can go to the dock and use a proper lift technique instead. Lifting using my legs. I needed a fork lift because the pallets were stacked three high.
                                      by
                                        Great customer service
                                        Great customer service I go to the store all the time and every time everyone is amazing cleanly it’s not overcrowded all employees on point great great great store
                                        by
                                          • Recommended
                                          Great Employees
                                          This store has some Rockstar employees! From David & CJ in garden to Jaime & Joe in hardware. I have visited these departments multiple times and everytime these employees went above and beyond greeting me, asking me if I needed anything, answering my questions on DIY projects or my plants.
                                          by
                                            • Recommended
                                            friendly staff
                                            didnt have the spray paint i needed but overall i like this home depot
                                            by
                                              • Recommended
                                              the associate was helpful, above and beyond and friendly. thank you
                                              the associate was helpful, above and beyond and friendly. thank you
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Apparently military discounts are not given to certain paints, due to the register choose when di...
                                              Apparently military discounts are not given to certain paints, due to the register choose when discount is available for the paint at regular price. Cashier was not friendly and seemed inconvenient because had to give me military discount.
                                              by
                                              • Verified Purchase
                                              This store is by far the best Home Depot in my area, along my route home from work and out of all...
                                              This store is by far the best Home Depot in my area, along my route home from work and out of all the Home Depot locations I’ve shopped at in the past 10 years of being a home owner. This store was clean, has amazing customer service (fast lines/ checkout), and each member you encounter has such a positive vibe and knowledge. Sometimes I feel like going to this store is becoming my new stress free happy place. I always find more than what I went there for.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Much better now. It used to be the HD to skip if you were expecting friendly and knowledgeable as...
                                              Much better now. It used to be the HD to skip if you were expecting friendly and knowledgeable associates. In my resent trip to their store I was greeted in the entrance and was helped beyond my expectation with a product that was cancel in my order. A great experience. Going back again.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Great store! Well trained staff that went above and beyond to help. Even had a greeter on the d...
                                              Great store! Well trained staff that went above and beyond to help. Even had a greeter on the door that said hi and bye to all of us. Great experience!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              ALWAYS FRIENDLY AND STAFF SEEMS TO KNOW AND IF THEY DONT THEY FIND OTHER STAFF THAT DOES.
                                              ALWAYS FRIENDLY AND STAFF SEEMS TO KNOW AND IF THEY DONT THEY FIND OTHER STAFF THAT DOES.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Manny of Paint Department is a big help finding the things that we need - very knowledgeable.
                                              Manny of Paint Department is a big help finding the things that we need - very knowledgeable.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Great experience, thank you Oscar Alex George and Christopher for your help today
                                              Great experience, thank you Oscar Alex George and Christopher for your help today
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 368 reviews

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