#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)551-2404
Tool & Truck Rental(630)551-2410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
3080 Rte 34
Oswego, IL 60543
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Customer Store Reviews

  • 4.6 out of 432 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Great employees!
by
    • Recommended
    Customer Service
    Surender went above and beyond to make my purchase a very positive experience. He was totally focused on customer satisfaction.
    by
      • Recommended
      Go-To Home Depot
      This is my go-to Home Depot. Selection is great and customer service is even better!
      by
        • Recommended
        One bad apple
        I have shopped at the Oswego store many times, on Dec 26, granted much busier than usual, I had a terrible experience with the cashier saying "I can't do anything about it, go take a picture" about a price question!
        by
          • Recommended
          Love This Store!
          I love shopping at this store. They have friendly employees who want to help you. Pricing and selection are usually very good. Funny that I always seem to find more to buy than on my list. So glad Home Depot is in Oswego!!
          by
            • Recommended
            Closeness for shopping and always have the item that we need to finish a project or repair equipment.
            We bought a filter for a lawn mower. Got our snowblower there, just a handy place to shop and the help from the salesmen are outstanding...they know the store and the goods you sell. Very helpful
            by
              • Recommended
              Great Consultation on LVP Flooring
              If you're in the market for LVP flooring and need some consultation, I would highly recommend that you confer with Andrew at the Oswego store. He is very, very knowledgeable, professional, courteous with indefatigable patience to answer your questions. I guarantee that you will leave feeling much more knowledgeable and confident about your decision making.
              by
                • Recommended
                Great Material, Fantastic employees, and fair prices
                I end up at home depot frequently and I recommend home depot because the massive amounts of choices for any projects you need done.
                by
                  • Recommended
                  Great employees
                  Everytime I come and ask for help finding something they always know exactly where to go and which product is better
                  by
                    • Recommended
                    very stocked store has everything u need
                    I just finished shopping for some wood, workers helped carry it out, were quick and kind.
                    by
                      • Recommended
                      Great Customer Service!
                      Employees were extremely helpful and kind from start to finish!!!!
                      by
                        • Recommended
                        Great location, emoyees always friendly and helpful
                        I bought ALL my summer garden plants and shrubs at the oswego location and I will be back for my fall mums!
                        by
                          • Recommended
                          Washer/Dryer Purchase
                          Molly Wintermute was amazing! Helped us pick out and have a washer/dryer chosen to be delivered and installed for us! Thank you Molly!
                          by
                            • Recommended
                            1 found this review helpful
                            Customer service
                            Don’t go to this Home Depot. Terrible customer service!
                            by
                              Appliance Sales Service
                              I purchased a stove and dishwasher and the sales persons (Surrender & John) were very helpful and knowledgeable about the products.
                              by
                                • Recommended
                                Friendly
                                Easy kind friendly thanks
                                by
                                  • Recommended
                                  Great store. Store manager Lisa is awesome.
                                  Thank you for showing support of the LGBTQ community. It's a shame you had to remove the pride flag at the entrance just because some people are filled with hate.
                                  by
                                    • Recommended
                                    Excellent Workers
                                    The employees at this store are an outstanding!!
                                    by
                                      • Recommended
                                      Outstanding Customer Service
                                      I had the opportunity to interact with AJ during a self checkout issue….his professionalism and courteous manner did not go without notice. Thank you AJ!
                                      by
                                        • Recommended
                                        Very polite and professional
                                        People noticed me and my family as we walked in and didn't have to find anyone for questions
                                        by
                                          • Recommended
                                          Need A Cashier
                                          It would be nice if Home Depot would provide either cashier at checkout lanes or provide a 10% cost savings for using the self-checkout lanes. Since you are doing the work of the cashier for Home Depot.
                                          by
                                            1 found this review helpful
                                            Above and beyond
                                            Everyone went out of their way to assist me in resolving my issue needing washer, nuts, bolts, etc…..Knowledgeable and friendly team!
                                            by
                                              • Recommended
                                              pro desk is really helpful
                                              sahara, linda,rob, linda, there are really good
                                              by
                                                • Recommended
                                                Great help at this Home Depot!
                                                Wheeler S. is the kind, polite worker who helped me get the heavy sandbags I needed. This Home Depot is huge and very clean. I would recommend visiting this store.
                                                by
                                                  • Recommended
                                                  Returns
                                                  I returned some potting soil that added gnats in my home- the return clerk behaved as if I intentionally stomped on her foot…..scowled & unresponsive!
                                                  by
                                                    • Recommended
                                                    pro desk
                                                    i’m gald Sarah is back!! thanks
                                                    by
                                                      Friendly and very helpful employees.
                                                      Any time that I need to find something an employee is always near willing to help.
                                                      by
                                                        • Recommended
                                                        What a Visit!
                                                        Great staff and clean store!
                                                        by
                                                          • Recommended
                                                          Cashiers are very friendly and willing to help me when checking out. While walking through the store Employees will stop and ask me if I need help finding something. When an employee does this it shows that they care about their customers and it's grea.
                                                          I had issues checking out with a product that was on clearance and Elizabeth helped me with keying in the product.
                                                          by
                                                            • Recommended
                                                            Worst customer service EVER!
                                                            I was shopping in the Garden Department, the girl was the rudest person I have ever encountered at a Home Depot. I will definitely be taking my business back to the Naperville Store even though Oswego is more convenient!
                                                            by
                                                              Showing 1-30 of 432 reviews

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