#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)288-2311
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
435 W Katella Ave
Orange, CA 92867
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 387 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (387)
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Showing 1-30 of 387 reviews
Awesome helpers and workers
I buy my paint here and my supplies got my new blade for secular saw
by
    • Recommended
    Came here to buy office plants
    Mary Lou was very kind and helpful. Thank you.
    by
      • Recommended
      Nathan and his friendly welcome
      I am at this Home Depot more than once a week. More than once I have have been welcomed by a lovely young man by the name of Nathan. He is consistently friendly and ready to help me. It's not often one is welcomed so sincerely by an employee, he makes Home Depot Orange shine!
      by
        • Recommended
        Very friendly employees.
        Store was clean. Employees were friendly and helpful.
        by
          • Recommended
          I like the pickup option
          I usually buy online and pickup in the parking lot or in store. It's convenient, but sadly, other people park in the curbside pickup spots, leaving those of us who are actually there for curbside pickup without a place to park. The store and the employees are great, but the customers are rude when it comes to designated parking. Aside from that, I've always been able to find what I am looking for, or at least be able to order it. On rare occasion, I will have something delivered, and that also worked out well for me.
          by
            Best home depot in area
            As much as the store design is not the typical Hmm depot, they have a very good helpful store, it's well stocked, efficient and clean
            by
              • Recommended
              Friendly and helpful
              the three employees we talked with were friendly and helpful. Thank you Jeffrey for the return-product exchange.
              by
                Wonderful help
                Chase (in blinds) made our experience wonderful. He was knowledgeable, polite, patient and SOOOOO helpful.
                by
                  • Recommended
                  Carpet
                  Home depot has a nice line of carpet selection such as life proof and stain master I recently made a purchase and looking forward to having it installed on my home next week
                  by
                    Great assistance
                    We purchased 3 large plants and received excellent, friendly service from check out and assistance in loading the plants into our van.
                    by
                      • Recommended
                      Unmotivated employees
                      Plenty of employees staring around but don’t expect to receive any customer service or help.
                      by
                        Smiles!
                        The employees smiled and were very friendly and willing to help and answer questions.
                        by
                          HELPFUL AND COURTEOUS
                          NATHAN (ASSOCIATE) WAS EXTREAMLY HELPFUL AND COURTEOUS. HE IS THE BEST.
                          by
                            • Recommended
                            Great service
                            I love going to this store . Things are easy to find & if I can’t find the items I need , I will ask Liz , Stephen or Martin in the back registers !
                            by
                              • Recommended
                              Great Store
                              I shop here when I need items that Home Depot supply. This store is GREAT in service and employees are friendly and helpful.
                              by
                                • Recommended
                                Excellence Service from Liam in the paint department
                                I always buy my paint from Dunn Edwards, but it was after hours so I ventured to 'Depot just to buy primer. Glidden makes a PVA primer for drywall. Lucky me! Liam was working and was extremely informative and knowledgeable. Turns out he has a background in interior design and was even able to assist with color selection. He sent me home with some swatches and better thoughts on what I might select. Highly recommended.
                                by
                                  • Recommended
                                  Excellent Kitchen Design Professional
                                  I could not be more please with the expertise, suggestions, and great listener Roxana provided. Just a delightful experience. I will be using her again for the next project phase.
                                  by
                                    • Recommended
                                    Home Depot on Katella in Orange
                                    Briana and Kimberly were very professional and helped me get the right chain saw as they went out of their way to help me out. Thank you for amazing customer service.
                                    by
                                      • Recommended
                                      Terrible installation from employees of the store.
                                      Terrible installation experience! I have never had this happened before in my life!
                                      by
                                        Outstanding Customer Service
                                        I saw an item on-line for a price and not at the store. I approached Adrianna and Eve went out of their way to assist me in receiving the discount Adrianna was able to speak to John P. (Manager) who applied a one time Holiday discount. I THANK YOU FOR THE OUTSTANDING CUSTOMER SERVICE!!! ;-)
                                        by
                                          • Recommended
                                          Great Store
                                          Alyssa is super sweet and will always surprise you with a different hair color
                                          by
                                            • Recommended
                                            Great customer service
                                            Alicia has the best customer service. I am remodel in My Home and have been shopping daily at Home Depot. I have asked multiple employees for help., but everyone seems to busy and in a rush. Finally, I met Alicia and she has gone out of her way to help me find everything I need for my home construction. She is never in a rush, and takes her time to explain everything to me. She needs to be acknowledged for her hard work and great customer service.
                                            by
                                              • Recommended
                                              Knowledgeable, friendly employees throughout the store.
                                              The Katella store almost always has the products I need and has knowledgeable, friendly employees who are happy to help me find solutions to my home improvement challenges for my home and rental units that I manage. Thank you!
                                              by
                                                • Recommended
                                                10 out of 10 MIKE WOO Sales associate!
                                                10 out of 10 MIKE WOO Sales associate! He was very enthusiastic about helping all customers as I waited for 3 toilet to come on down from the top rack. Other young employees give up, or quit, they all had a pretty lame excuse and they all bailed out, without telling me.... I've been waited for 40 mins to get it down. But Mike take care of his own customers and than clear the area, he manage to got it down safely with a great skill set. I think would be a great candidate for the supervisor position role, since he knows how to work and safety work, a great judgment and most importantly work efficiently smart and hard. Thank You... MIKE WOO Thank you so much I had put a review... I do shop very often at home depot as general contractor, you are the best employee. There's no doubt about who's the best employee!!
                                                by
                                                  • Recommended
                                                  Horrible customer service
                                                  Horrible customer service. No pro loaders available for 30 mins!
                                                  by
                                                    Thank you everyone at #0615!
                                                    Every time I walk in, there is always someone greeting us with a smile! Can’t explain how good that feels. Also, when one is looking around there is always someone at this location asking if we need help. This makes such a positive difference! And Steve at the self check out cashier, you are great! Thank you for always being positive, helpful and an amazing person!
                                                    by
                                                      • Recommended
                                                      Great Customer Service
                                                      The staff here is great always have a positive attitude and a great smile. Briana is very helpful
                                                      by
                                                        • Recommended
                                                        Super helpful employee Matt in the curtains section
                                                        Matthew was super helpful, knowledgeable, and patient. His expertise was much appreciated and we know where to go if we need help in the future!
                                                        by
                                                          • Recommended
                                                          BEST customer service
                                                          I stopped at Home Depot to pick up some things but didn't really know exactly what my plan was until I got there. There was one item I was searching for and couldn't find it. I ran right into Kaitlyn and Brianna. They were quick to help me and look for the item I needed. They helped me search through the store and took their time to make a great shopping experience for me. When the item I was looking for wasn't available, another employee stepped in and was able to help me find an alternative for my home project. Marty was so friendly and helpful and kept great conversation! We laugh and he made sure I had everything I needed before I went to check out. He helped me compare prices to make sure I'm getting the best deal possible. He even helped me push the shopping cart because my hands were full! He is such a great worker but even more, a great person. Then while checking out, I went to self check out because I was a little slower while having my hands full and didn't want to hold anybody up. Pompeo saw my struggle and stepped in to help me through the entire process. He was so extremely kind! He helped me scan every single item and find the price for one that I didn't have, then even helped me with the payment process. I'll never forget customer service like this. I forever will go to this location just because of the employees that they have. Customer service like that goes a LONG way with people like me.
                                                          by
                                                            Great Garden Center
                                                            The manager on duty, as well as the cashier, were both friendly, helpful and attentive. The center was tidy and clean and very well organized and stocked. It's my favorite HD Garden Center!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 387 reviews

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