#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)735-6924
Tool & Truck Rental(248)735-6930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
47950 Grand River Ave
Novi, MI 48374
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Customer Store Reviews

  • 4.7 out of 414 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (414)
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Showing 1-30 of 414 reviews
great service
This store has got to be our go to store, always satisfied
by
    • Recommended
    Melinda cashier
    Melinda our cashier went out of her way to help us out. Because of employees like Melinda. I will keep coming back
    by
      • Recommended
      Home Depot :)
      Great customer service, always happy to go there!
      by
        • Recommended
        Home Depot Rules
        This is the best store in Novi. They always have the things I need to keep my home in order.
        by
          • Recommended
          Friendly Helpers
          It's always nice to have people at the store reach out to help with a smile on their face
          by
            • Recommended
            Awesome customer service
            Zach & Mike were extremely efficient and helpful throughout my time shopping. They have amazing attitudes and excellent customer service care. Funny people that seem to enjoy their jobs!
            by
              General
              Everyone, every time I come here is friendly and helpful
              by
                • Recommended
                Millwork ROCKS....
                Special thanks to KEITH and DOUG. THEY BOTH CAME TOGETHER TO HELP ME COMPLETE MY TASK. WONDERFUL EXPERIENCE AT THE NOVI HOME DEPOT.......
                by
                  • Recommended
                  THANK YOU
                  Thank you for a great shopping experience.
                  by
                    • Recommended
                    I loved it!!
                    I am soo happy with my experience. I am so glad I went to this home depot. First,they had so many I over all loved this store. They had options for everything. I also love their Halloween decorations. They were so spooky. The staff was the most friendly staff I have ever met. We were having trouble finding furniture legs because the store was so huge. Special thanks to Margaret and Vanessa.
                    by
                      • Recommended
                      Awesome Service - Blinds Dept
                      The Best Team. Extremely professional, friendly, knowledgeable, and patient. Team @ Blinds dept at this Novi Home Depot made my purchasing experience wonderful and painless.
                      by
                        • Recommended
                        enjoyable shopping experience
                        the Novi Home Depot has great employees and it is the main reason I shop there
                        by
                          • Recommended
                          Good Customer service
                          Very helpful... they didn't stop helping until I was finished shopping
                          by
                            • Recommended
                            Great shopping experience
                            A good selection of items, very helpful sales associates that also made us feel valued. Thank you.
                            by
                              • Recommended
                              Skyler makes all the difference
                              As a middle aged woman needing help -!Skyler was right there with a smile ready to help me!! Thank you Skyler!!!
                              by
                                Thx Robby!
                                Robby was supernice and helpful during my recent visit- appreciate that, not always easy to find!
                                by
                                  • Recommended
                                  Best store to land for every need
                                  Always outstanding interns of stock and price
                                  by
                                    • Recommended
                                    Avoid Brandon at customer service.
                                    Outstanding staff with the exception of Brandon at customer service he's a snobby rude nasty young man who will treat you poorly regardless of who you are or how much money you spend there.
                                    by
                                      • Recommended
                                      Love the Novi Home Depot
                                      Associates always courteous, friendly and helpful!
                                      by
                                        • Recommended
                                        Appliance purchase
                                        We were looking for a specific electric range. Actually we were not expecting it to be in the store. We looked and looked. We asked one of the HD team members and they knew right where it was in a display area. Sales person very knowledgeable about product. Was very satisfied. As a bonus they must have had a project for children making bird houses. It was a beautiful to see the children leaving the store with their projects and their parents in tow. Was a wonderful at HD
                                        by
                                          • Recommended
                                          Basil in plumbing was very helpful
                                          Basil In Plumbing was very helpful.
                                          by
                                            • Recommended
                                            What an outstanding customer service situation
                                            I spent over $200 in the paint department and was very well treated. At the checkout the two employees were too busy talking to even see I was having trouble with the register that I was forced to operate myself. Not even a bit of customer service. Sad
                                            by
                                              EXCELLANT SHOPPING EXPERIENCE ! ! !
                                              I THINK HOME DEPOT IS OUR SECOND HOME...THIS IS WHERE MY HUSBAND AND I SHOP FOR PROJECTS AND APPLIANCES ! BEEN GOING THERE FOR 28 YEARS ! ALWAYS HAD A GREAT EXPERIENCE .
                                              by
                                                • Recommended
                                                DAP Kwik seal 5.5oz. white kitchen and bath adhesive
                                                This store has great customer service. The people are very nice and knowledgeable of the product.
                                                by
                                                  • Recommended
                                                  Hot water heater
                                                  I got a good price on a Rheem & the installer,Carl, was excellent
                                                  by
                                                    • Recommended
                                                    great customer service
                                                    the employees at this store go above and beyond. it is a pleasure shopping at this Novi Home Depot
                                                    by
                                                      • Recommended
                                                      Good shopping experience
                                                      We were happy to find all we were looking for at the Home Depot and the employees were very helpful.
                                                      by
                                                        • Recommended
                                                        Paint department most helpful
                                                        I had help from Mitch in the paint department that was not only very informative but was done with a friendly and kind attitude.
                                                        by
                                                          Quick
                                                          I was able to return an item, and get another item quickly.
                                                          by
                                                            • Recommended
                                                            Pleasant Store Visit
                                                            Purchase pea gravel from this store for a patio base. The product was perfect for a fair price.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 414 reviews

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