Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (299)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 299 reviews
Sep 5, 2023
Great customer service
Mike in hardware help me find the right tools for the job!
by
Dec 22, 2022
Great employee
Thank you jenaro for helping me out! Awesome guy
by
Recommended
Jan 5, 2024
Don't shop the North Bergen HD, NJ Store
I was recommended by the store manager to shop at a different store because he keeps locking the wheels of my shopping cart upon exiting.
I don't like to be treated as a thief.
by
Jan 5, 2024
Rude Employee
Rude and unprofessional employee that doesn’t have customer service skills at all.
by
Dec 8, 2023
Staff went the extra mile
Myra introduced specials and help me make sure that I benefit from the sales that have been aligned for us both Kai and Myra helped out tremendously I will always come back
by
Recommended
Nov 25, 2023
Good service
Good plumbing service
by
Recommended
Nov 20, 2023
Great service at pro desk
Ambar & Anarsi were great
by
Recommended
Nov 17, 2023
Catalina is great as always !
Catalina was great, beautiful as always. very kind and polite. very well engaged and provides the best help. 5 stars TY <3
by
Recommended
Aug 28, 2023
Raheem at Prodesk rules!
Raheem at Pro Desk did not leave me until my order was executed properly. He was calm, patient, and very sharp. He walked across the store to find the right lumber guy to validate inventory I was purchasing. It was a tough order because inventory for the order was short but he managed to find it! Thank you Raheem for the positive shopping experience!
by
Recommended
Aug 9, 2023
Store sucks, staff horrible
I would like to give one star if I can. I would avoid this store at all cost. Come here to stop for a tool box. It took 3 persons and 45 minutes to figures out not to charge me double for the same tool set. No one around to help me load it to my car. It ends up another customer helping me.
by
Aug 5, 2023
This location sucks
I purchased Ryobi (2080) weed trimmer from the Home Depot North Bergen, NJ location. I was hand given an item that appeared to be new by an employee (If I knew his name I would share it.) when there were 35 new pieces in the over head. Rather than the employee getting the fork lift or getting a person to operate the fork lift he engaged in laziness and deceit. Don’t trust this location. If I hadn’t returned this item already I would have taken a picture and shared it. This employee and Home Depot should be a shamed of themselves.
by
May 19, 2023
Best service
Best service and helpful
by
Recommended
Apr 16, 2023
Manager not professional
Asked for a manager…Walks away not recognizing why customers have to explain to them. Yells while walking away.
by
Feb 12, 2023
Horrible Experience
This store is poorly managed and will waste your time. Despite paying for a 4 hour delivery window, I had to stay home for 12 hours to then only receive half my delivery. When I called the store to find out what was going on, I spent almost an hour on the phone, only to be told that I'd have to take a day off of work to receive my order because they could not override the system to deliver it tomorrow. I cancelled the order and will hopefully get a refund but now I have to spend tonight and tomorrow figuring this out. Such a disapointment.
by
Jan 7, 2023
Hi there
The cashier girl Catalina is the best she always have that smile on her face and treat you very good. I like her
by
Recommended
Nov 22, 2022
GOOD Store
Find everything I need every time I go. Employees are very kind and helpful
by
Recommended
Sep 18, 2022
INSULATION
Carla, Monica, Jose & Harriet were very courteous. Unlike the DMV & the Post Office, I was actually treated like a human and was helped extensively. Thank you. i will return to this store from NY every time.
by
Recommended
Sep 15, 2022
Not a pleasant impression
Witnessed unprofessional interactions with customers. More conflict prone than customer service to the contractors we saw them interact with. No good.
by
Sep 8, 2022
Horrible place
Would not recommend going here the customer service is lousy they tell you they’re going to go get help while the person that went to go get help was the person that was going to help you at the end. Went there to rent a machine for about a week spend about $1500 and I walked out with nothing besides disappointment and wasted time very frustrated that I was not able to pick up the machine or leave with it because of the employees.
by
Jun 24, 2022
Great Services
by
Recommended
Jun 22, 2022
Appliances
We brought whirlpool refrigerator side-by-side and a stove where a pool
by
Recommended
Apr 26, 2022
Installation was double than actual cost of heater.
The 800 heaters call me after I came from Home Depot and next day they came to install.
First, they gave me quote for $1423.00 + $94.00 = $1517.00 with installation.
Sales team ask me general questions about exiting heater like how many gallons, what brand etc. I gave them all those answers and next day they came to install. Tech came and saw my exiting heater and called his office and spoke with his boss about the height. He asked him to change this heater and get the shorter one with reschedule appointment, but his office/boss told him to install it what he bring, which he did with 45 to 60 minutes more. But after installation he charge me $150.00 extra.
I don’t want to argue with him because he was not happy at that time. I even gave him $30.00 tip. Basically, I paid everything for $1700.00+ and the heater is only cost $639.00.
So, for installation I paid $1061.00. Part he used, cost them is around $30.00
If I am calculating per hours, it will more than $300.00. Doctors, lawyers, and high-end people not even charge this kind of crazy money. Next day I called 1800 heaters for $150.00 refund because it was not my fault nor the tech who came to installed but till date nobody calls me.
by
Apr 7, 2022
variety of products and reasonable price
Shop Home Depot for window air conditioners that are very efficient and are very convenient to install.
by
Recommended
Dec 19, 2021
no customer service
head cashier and manager need a class in customer services. I been told that one of the items head to high of a discount and i was not able to purchase it. wonder which employee took that home!
by
Nov 19, 2021
Stay away from this store!
Worst costumer service ever!
by
Sep 24, 2021
Great service
I can’t complain on the service Pro Xtra has provided me so far. They have the best employee name Gibron, that goes above and beyond helping all customers in anything they need. Great customer service and professional.
by
Recommended
Jul 29, 2021
Very well organized store easy to find what are you looking for
Very well organized store easy to find what are you looking for
by
Verified Purchase
Recommended
Jul 8, 2021
Excellent experience buying a washer. John Kristal did an awesome job.
Excellent experience buying a washer. John Kristal did an awesome job.
by
Verified Purchase
Recommended
Jun 3, 2021
Horrible nobody knew anything in this store after and hour a nice guy name Raymond was very helpf...
Horrible nobody knew anything in this store after and hour a nice guy name Raymond was very helpful and patient helping me knew the store off the top of the head
by
Verified Purchase
Jun 2, 2021
Nice people, very clean and organized, some of the employs even know my name. I feel like part of...
Nice people, very clean and organized, some of the employs even know my name. I feel like part of the family.