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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
Apr 18, 2024
Bad quality care about the customer
I just got a stove from the floor and the lady that processes the transaction did not take care that the stove was cleaned as she said.
by
Dec 31, 2023
Store Attributes
Although the store has probably has whatever your needs are, have yourself a list of items and be very familiar with the store layout and aisle contents. You will be watched while searching the aisles and not afforded any assistance unless YOU ask.
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Recommended
Nov 29, 2023
Staff
Dawn, Steve, John, and Pauline
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Recommended
Oct 21, 2023
Well stocked and clean
I am never disappointed when I visit the Newton Home Depot. This store has a very good selection and price range of whatever item I need. The departments and aisles are well marked and stock is orderly and clean.
by
Recommended
Oct 20, 2023
Exceptional
The Cashier, Kathleen, an older woman, was very friendly, very efficient. Was eager to help and she did.
by
Recommended
Oct 18, 2023
Great service
I am very happy I found Chris to help me
by
Recommended
Sep 3, 2023
Great store
A great store with great customer service!
by
Recommended
Aug 10, 2023
Great customer experience
IRMA (appliances) AND GARY (plumbing) PROVIDED ASSISTANCE IN SOLVING SOME PLUMBING TOOL ISSUES THAT I HAD. BOTH WERE KNOWLEDGEABLE, BUT MORE IMPORTANTLY FROM A CUSTOMER PERSPECTIVE, THEY WERE PATIENT, ACCOMMODATING, INSTRUCTIVE, & PROFESSIONAL. THEY ALLOWED ME TO BABBLE ON ABOUT WHAT I THOUGHT I KNEW AND THEN PROCEEDED TO DIRECT ME TO THE PERFECT SOLUTIONS TO MY PLUMBING CRISIS. ABOVE ALL, THEY WERE KIND AND HUMOROUS AND EXTRAORDINARILY HUMAN. WHETHER OR NOT HOME DEPOT CORPORATE IS AWARE - THOSE THINGS MATTER.
by
Recommended
Jul 22, 2023
Very helpful and nice people work here!
I came in with plans for a DIY planter trellis and needed many pieces of lumber cut of different types. John from lumber spent an hour with me picking out all of the types of wood I needed and then cut all of them into the right sizes. He had a background in woodworking and gave me helpful tips and insight for the project. Although I felt very overwhelmed with the project at first, after an hour with John I felt empowered! He was a gem! When I left, James and John helped me load the car! A++++
by
Recommended
Jul 15, 2023
Costumer service in the garden department rocks
Kudos to Esperanza and Jerry in the garden department, the help and ideas they give us to improve our garden,was a big help to me and my husband. Thank you!!
by
Recommended
Jul 2, 2023
excellent employés
I enjoy shopping here so much I just love all the employees there're very helpful and friendly.
by
Recommended
Jun 21, 2023
Great staff!
The Team at Newton is always helpful. They know their jobs and are always willing to help.
by
Jun 19, 2023
Easy Shopping
Always a pleasure to shop here at Home Depot
by
May 21, 2023
Great Store, Great Staff!
We have been shopping at this Home Depot since it opened. They always have what I am looking for. They haveca fantastic, knowledgeable staff as well!! Can't say enough about this store!
by
Recommended
May 19, 2023
HORRISBLE customer service person HOLLY!
HORRIBLE! WILL NOT GO THERE
by
May 9, 2023
Kyle helped me
Kyle an employee at Newton homedepot seems like a very hard working employee. He helped me put a wood chipper in the back of my truck and I didn't have to ask him.
by
Apr 30, 2023
Online Shopping isn't for everyone.
Thanks to Angee and Pauline and Suzanne these ladies are problem solvers.
by
Apr 25, 2023
Garden Department
Great plants and supplies.
by
Apr 3, 2023
Terrible Customer Serive
Went in today to purchase some 5 gallon waters to find out this was empty. On top of that we were looking at the phone accessories and had the cart in the middle. My dad was waiting. Your employee Kaitlin, instead of stopping to greet or ask if we needed anything. Pushed the cart out of the way and proceeded onward.
WORST CUSTOMER SERVICE EVER!
by
Mar 31, 2023
Great experience
Sierra helped us find and purchase three big appliances. She took the time to help us get what exactly we wanted. We were in and out within 30 minutes. She made this experience so easy and Sierra was very nice. Thank you!!
by
Recommended
Feb 11, 2023
Awesome employee
Rich in plumbing helped me find all the parts i needed to fix my sink. He was extremely courteous, knowledgeable and helpful!!
by
Recommended
Feb 3, 2023
Customer Service..... FIVE STARS !!!!!!
I have a Pro Account at Home Depot. Customer Service at the Newton Home Depot, Newton NJ is at the highest level of customer service ! Never had a bad experience or an dissatisfactory purchase. From the Store Manager Susan, the Pro Desk Staff, customer service specialists to the loaders. Everyone there has Customer Service and Customer Satisfaction as first priority !!
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Recommended
Jan 25, 2023
Appliance Purchase
Cierra F. in Appliances was wonderful. This was my first time buying an appliance and She was very thorough in making me feel satisfied and comfortable with my large purchase. Thank You Cierra!
by
Recommended
Jan 13, 2023
Great emplyee
I went in with my 12 year old son , from the minute we enter the store. There was a woman at the cashier that ran over to make sure that my son had one of the kits that they use to put together to teach the kids then we had a question, and there was a young man there by the name of Daniel that went above and beyond to help me and my son out, and never made us feel foolish about any of the questions that we asked, even though we had no idea what we were talking about and he helped us from the time we asked the questions until we left the store.
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Recommended
Jan 8, 2023
Excellent customer service
Customer service went above and beyond expectations to get my snow blower delivered.
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Recommended
Jan 7, 2023
Best pro desk
Steve is the best associate
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Recommended
Dec 3, 2022
Excellent customer service in paint dept
I love this store. Everyone is so nice & helpful especially Mark in the paint depth. HE was so knowledgeable and courteous & very very helpful. Answered all my questions and left very happy & satisfied.
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Recommended
Nov 30, 2022
Shopping Experience
I had a good shopping experience and the employees were very helpful when I couldn't find an item I was shopping for.
by
Recommended
Nov 28, 2022
Amazing customer service best home improvement store in the area
Don’t even bother going to any other home-improvement stores in the area. Home Depot by far is the best and customer service and satisfaction.