#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(973)300-2702
Tool & Truck Rental(973)300-2708
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7 North Park Dr.
Newton, NJ 07860
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Customer Store Reviews

  • 4.6 out of 449 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
Bad quality care about the customer
I just got a stove from the floor and the lady that processes the transaction did not take care that the stove was cleaned as she said.
by
    Store Attributes
    Although the store has probably has whatever your needs are, have yourself a list of items and be very familiar with the store layout and aisle contents. You will be watched while searching the aisles and not afforded any assistance unless YOU ask.
    by
      • Recommended
      Staff
      Dawn, Steve, John, and Pauline
      by
        • Recommended
        Well stocked and clean
        I am never disappointed when I visit the Newton Home Depot. This store has a very good selection and price range of whatever item I need. The departments and aisles are well marked and stock is orderly and clean.
        by
          • Recommended
          Exceptional
          The Cashier, Kathleen, an older woman, was very friendly, very efficient. Was eager to help and she did.
          by
            • Recommended
            Great service
            I am very happy I found Chris to help me
            by
              • Recommended
              Great store
              A great store with great customer service!
              by
                • Recommended
                Great customer experience
                IRMA (appliances) AND GARY (plumbing) PROVIDED ASSISTANCE IN SOLVING SOME PLUMBING TOOL ISSUES THAT I HAD. BOTH WERE KNOWLEDGEABLE, BUT MORE IMPORTANTLY FROM A CUSTOMER PERSPECTIVE, THEY WERE PATIENT, ACCOMMODATING, INSTRUCTIVE, & PROFESSIONAL. THEY ALLOWED ME TO BABBLE ON ABOUT WHAT I THOUGHT I KNEW AND THEN PROCEEDED TO DIRECT ME TO THE PERFECT SOLUTIONS TO MY PLUMBING CRISIS. ABOVE ALL, THEY WERE KIND AND HUMOROUS AND EXTRAORDINARILY HUMAN. WHETHER OR NOT HOME DEPOT CORPORATE IS AWARE - THOSE THINGS MATTER.
                by
                  • Recommended
                  Very helpful and nice people work here!
                  I came in with plans for a DIY planter trellis and needed many pieces of lumber cut of different types. John from lumber spent an hour with me picking out all of the types of wood I needed and then cut all of them into the right sizes. He had a background in woodworking and gave me helpful tips and insight for the project. Although I felt very overwhelmed with the project at first, after an hour with John I felt empowered! He was a gem! When I left, James and John helped me load the car! A++++
                  by
                    • Recommended
                    Costumer service in the garden department rocks
                    Kudos to Esperanza and Jerry in the garden department, the help and ideas they give us to improve our garden,was a big help to me and my husband. Thank you!!
                    by
                      • Recommended
                      excellent employés
                      I enjoy shopping here so much I just love all the employees there're very helpful and friendly.
                      by
                        • Recommended
                        Great staff!
                        The Team at Newton is always helpful. They know their jobs and are always willing to help.
                        by
                          Easy Shopping
                          Always a pleasure to shop here at Home Depot
                          by
                            Great Store, Great Staff!
                            We have been shopping at this Home Depot since it opened. They always have what I am looking for. They haveca fantastic, knowledgeable staff as well!! Can't say enough about this store!
                            by
                              • Recommended
                              HORRISBLE customer service person HOLLY!
                              HORRIBLE! WILL NOT GO THERE
                              by
                                Kyle helped me
                                Kyle an employee at Newton homedepot seems like a very hard working employee. He helped me put a wood chipper in the back of my truck and I didn't have to ask him.
                                by
                                  Online Shopping isn't for everyone.
                                  Thanks to Angee and Pauline and Suzanne these ladies are problem solvers.
                                  by
                                    Garden Department
                                    Great plants and supplies.
                                    by
                                      Terrible Customer Serive
                                      Went in today to purchase some 5 gallon waters to find out this was empty. On top of that we were looking at the phone accessories and had the cart in the middle. My dad was waiting. Your employee Kaitlin, instead of stopping to greet or ask if we needed anything. Pushed the cart out of the way and proceeded onward. WORST CUSTOMER SERVICE EVER!
                                      by
                                        Great experience
                                        Sierra helped us find and purchase three big appliances. She took the time to help us get what exactly we wanted. We were in and out within 30 minutes. She made this experience so easy and Sierra was very nice. Thank you!!
                                        by
                                          • Recommended
                                          Awesome employee
                                          Rich in plumbing helped me find all the parts i needed to fix my sink. He was extremely courteous, knowledgeable and helpful!!
                                          by
                                            • Recommended
                                            Customer Service..... FIVE STARS !!!!!!
                                            I have a Pro Account at Home Depot. Customer Service at the Newton Home Depot, Newton NJ is at the highest level of customer service ! Never had a bad experience or an dissatisfactory purchase. From the Store Manager Susan, the Pro Desk Staff, customer service specialists to the loaders. Everyone there has Customer Service and Customer Satisfaction as first priority !!
                                            by
                                              • Recommended
                                              Appliance Purchase
                                              Cierra F. in Appliances was wonderful. This was my first time buying an appliance and She was very thorough in making me feel satisfied and comfortable with my large purchase. Thank You Cierra!
                                              by
                                                • Recommended
                                                Great emplyee
                                                I went in with my 12 year old son , from the minute we enter the store. There was a woman at the cashier that ran over to make sure that my son had one of the kits that they use to put together to teach the kids then we had a question, and there was a young man there by the name of Daniel that went above and beyond to help me and my son out, and never made us feel foolish about any of the questions that we asked, even though we had no idea what we were talking about and he helped us from the time we asked the questions until we left the store.
                                                by
                                                  • Recommended
                                                  Excellent customer service
                                                  Customer service went above and beyond expectations to get my snow blower delivered.
                                                  by
                                                    • Recommended
                                                    Best pro desk
                                                    Steve is the best associate
                                                    by
                                                      • Recommended
                                                      Excellent customer service in paint dept
                                                      I love this store. Everyone is so nice & helpful especially Mark in the paint depth. HE was so knowledgeable and courteous & very very helpful. Answered all my questions and left very happy & satisfied.
                                                      by
                                                        • Recommended
                                                        Shopping Experience
                                                        I had a good shopping experience and the employees were very helpful when I couldn't find an item I was shopping for.
                                                        by
                                                          • Recommended
                                                          Amazing customer service best home improvement store in the area
                                                          Don’t even bother going to any other home-improvement stores in the area. Home Depot by far is the best and customer service and satisfaction.
                                                          by
                                                            • Recommended
                                                            Don’t waste your time
                                                            A wasted trip. Always
                                                            by
                                                              Showing 1-30 of 449 reviews

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