#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)235-8602
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
960 Far Hills Dr
New Freedom, PA 17349
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Customer Store Reviews

  • 4.7 out of 371 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (371)
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Showing 1-30 of 371 reviews
Great customer service reminds me of the 1990’s Home Depot’s not many left like this
Purchased this drywall lift and may be my favorite tool
by
    • Recommended
    Frank was such an excellent help
    I’m trying to frame a painting and Frank stayed on the problem until we found a good solution. Difficult to find the right wood that would work. Frank walked me to each section of wood then helped me to select best pieces.
    by
      • Recommended
      Even tho it is not as large as Home Depots in nearby larger cities ( Baltimore and York) one can find 95% of what you need there.
      Staffing sets a high bar at this location. Personable, professional - much better than others I have used over the years!
      by
        • Recommended
        Great Service
        I bought this Milwaukie Tool on Tuesday, April 2, 2024. I had the most pleasant experience a the store. The tool is working extremely well and I am very satisfied with its performance.
        by
          • Recommended
          Great Store
          We frequent this store a lot. Every time we go out experience is a great one. Every department has very friendly and knowledgeable associates.
          by
            Replacement windows
            If you are shopping for replacement windows you need to look no further than Home Depot. The product that is in the store is only a small sample of the products that are available. Ask for a in home estimate and let Steven Kemper come by and show you the quality of the windows Home Depot has to offer. Great quality at a great price! Steven is a true gentleman with regards to the sale process.
            by
              Friendly Staff
              Hannah was very helpful
              by
                • Recommended
                Awesome employees
                I bought the last Christmas tree off the floor, and I had three awesome employees (at different times) help me from taking down the tree, loading the cart, helped me to the check out to helping load my vehicle
                by
                  • Recommended
                  wonderful store.
                  This store is always clean and well stocked. The employees are friendly and very helpful. It's a pleasure to shop here.
                  by
                    • Recommended
                    Pleasant Experience
                    Pleasant, knowledgeable employees and returns/refunds no problems even when its my mistake
                    by
                      Excellent customer service
                      Find everything I want
                      by
                        • Recommended
                        Top Customer Service
                        Heather in Paint Dept the New Freedom Store Helped with all my deck staining needs.. Best attitude ..helped with lifting big bucket stain..The paint station was very busy and she was helping everyone with all their needs. My trip went faster with Heather's help..All positives..makes you want to come back to this store Thumbs up
                        by
                          • Recommended
                          Disappointed in lack of help
                          I went to the store yesterday to get wooden planks to fix my fence. I’m only 5’4 and the two male employees acknowledged my presence so I know they saw me struggling to reach the 8ft planks and didn’t even offer to help me. I was so disappointed that I figured out how to get the wood on my tipped toes, rung myself up and left the store as fast as I could.
                          by
                            AWESOME HELP IN THE PAINT DEPARTMENT
                            A wonderful lady helped me with the stain that I needed to paint my wooden fence. She was so helpful and even suggested I buy the "kit" of brushes and rollers to save money.
                            by
                              • Recommended
                              Blue v Orange
                              Years back I started shifting my home improvement shopping toward blue. But over the last year, I’ve switched back to Big Orange. Did something change? I think so. HD has more of what I need , Knowledgable and friendly employees, and competitive pricing.
                              by
                                • Recommended
                                Nice, store to shop
                                Always good service and great products. I like the fact that Home Depot gives me a military discount.
                                by
                                  • Recommended
                                  Great Service at the New Freedom Home Depot
                                  I have to say the I truly appreciate having a Home Depot so close to where I live in Shrewsbury, PA. The employees here are helpful, knowledgeable and take time to go the extra step to help you in every way. Thank you!
                                  by
                                    • Recommended
                                    5,000
                                    Amazing people awesome
                                    by
                                      great staff
                                      The weekday staff is always helpful. I'm a contractor and in new freedom store on a daily basis. Friendly and very helpful!
                                      by
                                        • Recommended
                                        Great Staff
                                        Cora helped give me a discount that wasn’t registering in the system and Ben has been a great help on multiple different trips.
                                        by
                                          • Recommended
                                          Great Customer Service
                                          Great customer service by Barbara when returning excess materials from a job. Always supportive and helpful staff, one of the best HD's to use
                                          by
                                            • Recommended
                                            Always friendly
                                            Always love going here because can always find a good deal.
                                            by
                                              • Recommended
                                              Great customer experience and very helpful employees
                                              Every employee I met was super helpful.
                                              by
                                                • Recommended
                                                Fast, efficient and friendly
                                                I went into Home Depot to purchase Christmas lights and air filters. I was in and out in no time, and everyone was very friendly.
                                                by
                                                  Excellent customer service
                                                  Excellent product and knowledgeable staff. I would definitely shop again.
                                                  by
                                                    • Recommended
                                                    Amazing customer service experience
                                                    Didn’t think I’d write this about a big box store. Amanda in customer service was excellent making a bad situation better.
                                                    by
                                                      • Recommended
                                                      Best Home Depot in the entire Nation.
                                                      I LOVE my Home Depot store in New Freedom Pa. The store is safe, clean, and has staff that always greet you with a smile. Team members Heather & Erin always work as a team to lead me in the right direction and assist me with color choices since I suffer with a Color difficiancy. It is impossible to leave the store without buying something.
                                                      by
                                                        • Recommended
                                                        Always find what I am looking for
                                                        I always find what I am looking for plus what I wasn't looking for. I always come out of the store with something I did not intend to get on some trips.
                                                        by
                                                          • Recommended
                                                          Garden Center
                                                          I always check out at the garden center, the cashiers there are super helpful and friendly. Because I use it so often I have gotten to know them, Denise is always helpful to customers. While I waited in line she was taping the hole in the bag of peat moss for a customer so it didn't spill out. That is going above & beyond.
                                                          by
                                                            • Recommended
                                                            Great Shopping Experience!
                                                            Larry, in Electrical, was pleasant, professional, and patient as he helped me find the product I sought. Great shopping experience!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 371 reviews

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