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Filter Reviews By:Rating, Profile, Gender, Age (414)
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Showing 1-30 of 414 reviews
Aug 17, 2022
Nice store
Employees were very helpful.had good selection of products. Store was clean
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Recommended
Feb 11, 2024
Associates are fantastic
This is the only store I consistently shop in where the employees always approach you and ask if they can help you! Not just a home improvement store, any store! I recommend everyone shop in this Home Depot!
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Recommended
Feb 4, 2024
Wonderful Staff
We had a pleasent trip to Home Depot on Sunday evening. It was not too busy in there so the shopping was calm and relaxing. We also got great help from a staff member named Jeremy. He helped us get the air filters that we needed and lets us know about a sale that we were unaware of. He was so kind and really made us feel welcome.
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Recommended
Jan 21, 2024
Great customer service
We checked inventory for a shovel before going to the store. We got to the store and were told they did not have any. Jayden and Mike B continued to look and found the shovels. They were very friendly and helpful.
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Recommended
Dec 17, 2023
Awesome Store
I'm always happy to shop at Home Depot. They have almost everything for homes and are very affordable, too.
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Recommended
Dec 16, 2023
An exceptional customer service experience
I purchased a ceiling vent and a ring camera. Amazing customer service from the moment I walked in to the moment I checked out . All my questions were answered thoroughly and check out was super fast .
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Recommended
Dec 3, 2023
service
the staff was great. [hil and Janet do a great job
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Recommended
Dec 2, 2023
Outstanding Customer Service
Recently purchased a tool that was defective. Angela in customer service was very helpful with the return of the defective tool and obtaining a replacement for me.
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Recommended
Nov 24, 2023
Great service
Customer service was great.
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Recommended
Oct 30, 2023
Great customer service
Everyone is so helpful and friendly
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Recommended
Oct 23, 2023
AMAZING CUSTOMER SERVICE
Cornelius, Donna and Chelsea went above and beyond their call if duty to try an assist me! All three bent over backwards to help me! This store is the best!
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Recommended
Oct 13, 2023
Nice selection of lightbulbs!
I was looking for some bathroom lightbulbs and there were so many different watt choices and different colored lightings and I was able to get exactly what I wanted!
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Recommended
Jul 24, 2023
Home Remodeling
I bought the Thomasville kitchen cabinets from the New Castle Delaware store. Mrs. Goshia I forgot her last name was so professional. She was so knowledgeable about what I needed so she made it so easy for Shelia (wife) and myself. I’m in this store at least 3 to 4 days a week lately because I have done so much to my house 🏡 I remodel the kitchen. The floors came from this store! The kitchen cabinets came from this store! The countertops came from this store. The ceiling fan, the light over the garden window! The receptacles, I painted the master bedroom ceiling is white and the trim. The walls are Royal blue. The guest bedroom is painted platinum with white trim. All done with anger paint! All done from this store! All the associates assisted me and they know me. Angie is a great associate! So is Doris!
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Recommended
Jul 5, 2023
Great Quilty an Price of prudcts sold at HOME DEPOT STORS !!!
IVE never been Disappointed with Home Depot
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Recommended
Jul 3, 2023
Extremely Knowledgeable Staff
Mark S. was fantastic! So friendly and extremely knowledgeable. Made the experience painless. We went to several appliance shops prior and received terrible customer service. We will definitely return.
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Recommended
Jul 2, 2023
The best customer service
We went into the garden center at the New Castle Home Depot. We were warmly greeted. Sally was the main person in the garden center and was also the cashier. She was amazing, she answered everyone's questions and kept the checkout line moving. She was knowledgeable and beyond helpful. Thank you Sally for making our day.
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DIY
Recommended
Jun 22, 2023
Exemplary Employees
From the guy two guys in the paint department whose names I didn't get to Brianna in kitchen cabinets who knows a little about everything in appliances, to Gosia who went above and beyond and has the patience of a Saint, I think this is THE BEST Home Depot I have ever shopped in when it comes to staff. Only encountered one seemingly unhappy employee whose name I didn't get.
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Recommended
Jun 18, 2023
Customer service
TIEKA AND CHRISTINE AT CHECKOUT DID MORE THAN ENOUGH TO HELP ME TO PICK OUT AND PURCHASE MATERIALS. MATCHED COLORS AND SERVICE WITH A SMILE. THANK LADIES
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Recommended
Jun 10, 2023
Customer service
Dominique was great cashier very friendly
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Recommended
Jun 8, 2023
Great service
Cusps to Supervisor Char and Mike D!
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Recommended
May 21, 2023
Friendly Helpful Employees
Home Depot is my Go-To store.The prices are right and I usually always find what I'm looking.
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Recommended
May 8, 2023
New Castle store was EXCELLENT TO SHOP AT
We spent a lot of time and money at store #1605 and the staff in all the departments were very helpful.
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Recommended
1 found this review helpful
Apr 26, 2023
Great Store
A neat and tidy store that is well stocked. Well suited for contractors and even had a lunch cart in the parking lot
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Recommended
Mar 20, 2023
Great service and assistance!!
Whenever I visit the New Castle Homedepot, I receive great support and service! My contractor business has expanded due to the consulting and assistance.
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Recommended
Mar 5, 2023
More workers needed
I had to search for assistance for any worker who was working there I had to go to the main desk and have the manager paged. He came to the front. He was able to help me a bit that was Brain but I had a good cashier her name was Emani who had me laughing by the end of
the transaction the other cashier at the return .
Desk noticed that I was feeling better after being frustrated with the lack of help anyone who is looking for a job you should apply to Home Depot specially, if you have skills.
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1 found this review helpful
Feb 10, 2023
Lulu
Everyone there is so helpful
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Recommended
Jan 11, 2023
NO STOCK OR WIFI
Why offer a discount only not allow consumers to use them? It's bad enough that yours discount is so low but the internet is so bad that I could not use my phone to connect.
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Dec 24, 2022
The Best
Quick, courteous and to the point of satisfaction. Without a doubt they will take care of you.
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Recommended
Sep 18, 2022
The store is always good
My experience was faster than I expected to buy a new refrigerator
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Recommended
Sep 7, 2022
Love this store!
I purchased a home on my own and am constantly working on projects around my house and yard; most of which I've never done before. The friendly and helpful advice I receive at this store is greatly appreciated! I'm amazed at what I have accomplished on own! Also, they have a great selection of products and are well-stocked.