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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
Apr 3, 2024
Quality merchandise
Store clean and organized. Staff helpful and friendly. Quality items at a great price. Large selection of quality items.
by
Recommended
Mar 25, 2024
Great Customer Service Here!
I left my items at the counter and the store had closed once I discovered it. Luckily, they answered the phone, actually looked for and found my items and stored them with my name on the bag. No problem retrieving it the next day. Thanks to Tanisha who was very helpful!!!
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Recommended
Feb 23, 2024
Great Place to Shop
Store clean and organized. Staff friendly and helpful
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Recommended
Feb 17, 2024
Amazing staff
Courtney and bill at this store were extremely helpful and amazing to deal with
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Recommended
Feb 10, 2024
Quality ITEMS
Great place to shop. Large selection of quality items at an affordable price. Store clean and organized. Staff helpful and friendly.
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Recommended
Feb 10, 2024
Great Shopping Trip
Great place to shop. Great prices all through out the store. Staff friendly and helpful.
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Recommended
Feb 8, 2024
Great place to shop
Store clean and organized. Large selection of quality items at great place. Staff helpful and friendly.
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Recommended
Feb 1, 2024
Quality Merchandise
Great place to shop, Store clean and organized. Staff helpful and friendly. Prices are affordable. Large selection of quality merchandise.
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Recommended
Jan 18, 2024
Quality Items
Great place to shop. Quality items all through out the store. Staff helpful and friendly. Store clean and organized. Large selection of items at a great price.
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Recommended
Dec 31, 2023
Barbara at self checkout is awesome.
She is a happy and very positive person. Always a joy to deal with and is very helpful.
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Recommended
Dec 31, 2023
Service with a smile
I was warmly greeted helped me to determine the difference in pricing.
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Recommended
Dec 27, 2023
Thank goodness for Wendy
So frustrated with this store! Plenty of employees but you literally have to tackle someone to get help! I watched 2 shoppers walk away because appliances was a ghost town, no one to assist and no way to get help without going up front and waiting in a long line of people making returns. Thankfully Wendy came along and was willing to go out of her department to help me, or I would have walked too.
by
Nov 16, 2023
Queen saves the day
I stopped into this Home Depot trying to get a few things to make sure that we had the appropriate equipment to maintain a couple of rental properties. It was at one point when I was trying to get a break down from the very top row I had asked multiple people to assist yet nobody seem to have the right answer that is until I was greeted by Queen. She was delightful and extremely helpful and actually ended up doing the job herself. If you have the privilege of crossing her path, make sure to tell her hello.
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Recommended
Oct 16, 2023
Rude employees
The employees here are rude and disrespectful
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Aug 12, 2023
Great customer service today
Great customer service with an item I had left behind. Thanks!
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Jun 15, 2023
Too busy for customers
Last night I went to the Powell Ave. Home Depot and received excellent service in the garden department. The attendant informed me that bursted bags were half off. He helped me, a senior citizen load them into the basket!!
However when I got ready to check out most of the young people were talking to each other or on their phones! We had to ask 3 times for a loader to load our car
Now, about today. I went to the Home Depot on Gallatin Road in Briley Parkway,/ totally different experience.! he
I was informed by the sales sales associate that they do not give any discount on there at first in bags. As a matter fact, they are thrown into the trash because that’s where they get the biggest text right now. I was also informed that this sales associate had asked the Management to at least donate the first bags to a local school but here again you get a bigger tax write off for throwing it in the trash. I asked to speak to the manager and was told that she was too busy to see me.
Anyway I l called cooperate office to ask about inconsistencies between sites and was told the garden department is up to the manager’s discretion. So I left without making a purchase!
Upon returning home, I gathered all items recently purchased and returned them to the store!!
I immediately went back to Powell Ave Home Depot to make a purchase. I asked for assistance 3 different times and waited for over 20 minutes. Afterwards the kid from
Last night (playing on his phone) showed up , looked at us and said I’ll get you some help in a sec! HE NEVER CAME BY BACK!!
Before leaving the store, I spoke to the manager and told him about my experience and told him since since he’s the manager he should know what’s going on in the store. People working at Home Depot do not care.!!!!!
by
May 19, 2023
Customer service is excellent
Refunded the difference on an item I purchased a few weeks ago. They are able to do this within a month. Basically, I noticed a patio furniture set was on sale for $250 less than I originally paid. Very happy for their understanding. Thank you Home Depot.
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Recommended
Apr 24, 2023
Pro Desk
Angela at the Pro Desk is extremely helpful, kind, very sweet! Actually everyone at the pro desk are the same! Customer service could take pointers.
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Recommended
Apr 21, 2023
Woman in Pro Desk are extremely friendly
I buy lots of tools from 0778 store. On this day 4/20/23 I was treated very unkindly by the self checkout workers. Michelle and Barbara! Sorry I thought it was Judy but I was wrong. It was Michelle and Barbara. Treated me like a statistic! I’m a young black man and was treated like I was trying to steal a item I was trying to buy!! Very uncalled for!
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1 found this review helpful
Apr 3, 2023
Great service!
We bought a beautiful deck set. The customer service was excellent. Thank you Ashley and Jennifer.
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Recommended
Jan 9, 2023
Great For Homebound Customers
Joyce was willing to be my eyes as I'm homebound. My dryer arrived as promised, and she didn't mind all of my questions. I'll be requesting her again. Thank you Joyce and Home Depot!
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Recommended
Nov 11, 2022
Thank you Home depot flooring dept... ADA home)
Finding the right floor for a home with wheelchair users you really need help. There is so much to consider, diffrent prices, diffrent flooring. They helped me make the right choice. 10* Home depot flooring dept...
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Nov 7, 2022
Friendly customer service
The people at Home Depot are always friendlier and more helpful than the “blue” store. If they can’t help, they make sure to FIND someone that is knowledgeable. The other place, they just say let me page someone to help.... and then it takes forever for someone to mosey over to help.
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Recommended
Nov 2, 2022
Kind staff and well sorted store.
They allowed me to use a Lowe’s coupon too. Great store!
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Recommended
Sep 25, 2022
SERVICE
JENNIFER WAS INCREDIBLE
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Recommended
Sep 17, 2022
Great store with great people
all HD staff are willing to help
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Recommended
Sep 3, 2022
Amazing Store and Shopping Experience
Everyone in that store is knowledgeable and helpful. My shopping experience was pleasant.
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Recommended
Aug 6, 2022
Most amazing workers i know
Excited to use weed Wacker i had some amazing people help me out today! Thank you so much
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Jun 22, 2022
I got a bum steer on a fan
I got a bum steer on a fan. The sales person said a fan in an open box would work just fine. It did not work. When I returned it, the return person said that fan had been returned three times prior