Reviews for N Houston #6510

Mr. Daniel went above & beyond in my battery powered mower purchase - recommending to check visually sealed box to make sure no batteries has been stolen as they have been hit hard for that issue. Was a good thing we did as it was missing half of the batteries & charger. He & manager made sure I got what I should have & apologized for the situation even though it wasn't their fault. Check any power tools that come with batteries before leaving store, yours might be missing some as well.

I purchased building materials for a project and the employees Tim, Christian, Jesus and Bryant were very helpful. They made my shopping for material very easy and they also helped load on truck. I really appreciate their help, their kindness and patience. Keep up the great work guys!

Mr.DT is the store manger and he’s great . His staff follows his same path and they all give great service and so are kind and helpful !

Perhaps you should choose a different location. Also, skip the online option as they might cancel it and not tell you.

No greeters. Chit chatting ( supposed to be check out persons/cashier). A bad Sunday crew.

On May 6th I was working on a project at home. I left to make a quick run to Home Depot leaving all my expensive tools out. I stood in line I know 20-25 mins before I even got to the front register. The customer service was great but I was in line way too long for just 2 items. The other customers were frustrated as well and extremely mad. That is unacceptable

EASY TO FIND WHAT YOU NEED AT HOME DEPOT

Store was neat & Clean and found everything I came in for !

Needed several plumbing problems fixed. The Professional worked with me on arriving at a reasonable price to have all issues taken care during the same visit. The work was of the highest quality I have had performed in a very long time. I will definitely use this service again and again in the future.

Was ignored by several employees and couldn't find help

my best experience at a Home Depot, I will continue to frequent this Home Depot... thanks Phoenecia...

Super friendly and helpful employees in garden center

i bought a generator 3 months ago and 1 store said i could return it bad customer service didn't want yo help nut javier at store 6510 helped us out explained and gave me store credi

Warm and friendly. They go above and beyond.

Staff is very rude and inattentive. Not enough staff. Point of sale system malfunction caused me to waste half an hour of my life.

The only reason not five stars is that it took a very long time to find an employee to help.

I'm handicapped and one of the employees directed me right to the item I was looking for ., saving me lots of steps instead of me looking for it myself . Home Depot is my favorite building store .

Great customer service

Everyone were friendly and ready to help you as soon as you get in the store.. I always use the app to relocate my items and if I need help the employees are there to assist when in doubt..and the store is neat and clean I love this store #6510 I am a loyal regular customer and my husband and friends are as well..

This store is well supplied with everything needed to keep all homes in shape.

Every employee that I asked about an item, immediately answered any ? that I had about the item then took me to the item. Cashier named Davinesha was very nice and helpful she asked me if I had found everything that I was looking for. Then she asked me if I was interested in receiving a discount on my purchase, of course. She told all about applying for the HD card. I was approved and I received a $45 discount on my purchase, AWESOME! Thank You Davinesha!

The lumber department never has orders on time for any of the contractors this is so frustrating. We spend millions of dollars here and the lumber department just doesnt care at all. The only good person at this home depot is (Freddy) from lumber department he always makes sure all the customers are happy and satisfied. He is always up and down working during his shift other than that all the employees from lumber do the opposite. I placed my order two days ago and the order pullers still have not gotten it done at all. This is ridicoulous! Management has to do something about this ASAP!

Clean everything plus Nice service plus clean a store. Good price everything. Cool service.

Attention HOME DEPOT VP,COO & CEO. It is with great pleasure to inform you employee at store #6510 Mrs.Denise. First of all I want to thank you HOME DEPOT. For Mrs. Denise continued outstanding, unexplainable, magnificent customer service. Mrs. Denise has continued to go beyond all measure to assist me by hand an foot. Due to a medical condition and brain surgery. I am unable to shop at any store. My brother would shop for me until he just recently passed away. I have never seen a level of customer service like this. Every morning I would call the store and speak with Ms. Rebecca and inquire about Lysol and wipes. She was also of great assistance. Before the pandemic my, brother and I met Mr. Hector. His smile would lighten your day. Mr. Hector gave me his card and told me to call him if I ever needed his assistance. I spoke to Mr. Hector several mornings inquiring about Lysol and wipes. Mr. He chores said yes. He took them to Mrs. Denise and she checked me out. The list goes on. I highly recommend this store.

The Pro desk has excellent customer service! Thank you for all you do for my employees! Belinda your awesome!

Ms. Denise was at it once again. Customer service is most definitely Ms. Denise speciality. Whether it’s on the phone or in person it doesn’t change. This means a lot to me as a customer Ms. Denise. Even though we are in the middle of a pandemic you, nailed customer service again. Thank you for your patience and your eagerness to assist me every time I shop here. Thank you once again Home Depot for an amazing employee. I highly recommend this store.

Very helpful associates every time I visit!

249 needs a homedepot. Nice workers great job. Great prices.

This store is always very well stocked and the employees are always very friendly and helpful.

This store is conveniently located for access for many neighborhoods. Associates are very helpful and generally guide shoppers to a speedy check-out.