Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (443)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 443 reviews
Oct 28, 2023
Halloween Event
I want to recognize this Home Depot for creating such an amazing experience for my son. From the Constables outside passing out candy to the employees with stations throughout with handmade decorations and activities. Every thing was so fun this Saturday during their Halloween event! You can tell these employees love where they work as they were having so much fun bringing excitement and energy to all the customers shopping. Keep up the great job Home Depot Mopac!
by
Recommended
Aug 30, 2023
Awesome
I needed self tapping screws, and ring terminals. Had them in stock and for a great price.
by
Recommended
Mar 30, 2022
Awesome personal
I returned a door and all helped make it seamless
by
Recommended
Apr 16, 2024
Great Service Great Staff
Great experience! The store was great, the staff were super helpful and knowledgable and Joe was so great to work with
by
Apr 5, 2024
Super service and great discounts.
Excellent staff who were knowledgeable and helpful. Rina answered ALL of my questions.
by
Recommended
Mar 30, 2024
Terrible Customer Service
Cashier was not helpful, and did not seem to want to be there. Horrible Service.
by
Mar 18, 2024
Helpful staff!
very helpful and friendly staff - I was lost in the wood section. I wanted to make an extra shelf for my shoe rack. Christopher helped me find what I was looking for, provided advise, and help cut my wood planks. Thank you Christopher!
by
Recommended
Mar 13, 2024
Great service - late in the evening
Stephen in plumbing went out of his way to save me a return trip.
I wasn't even on the right aisle to find the parts I needed. He was a savior.
by
Recommended
Mar 8, 2024
Great Service
Manager Will was very helpful in assiting me in my decision to purchase a battery operated Milwaukee chainsaw.
by
DIY
Recommended
Feb 27, 2024
Clean and easy
Great store with friendly staff
by
Feb 5, 2024
Best home depot
Elaina and Garry in appliances rule!
by
Recommended
Jan 10, 2024
Easy and fast
We found someone to help us right away, and then John went out of his way to find and cut a piece of wood for us and all with a great attitude and a big smile!
Great store to shop at. Always a great experience.
by
Recommended
Jan 3, 2024
Helpful lot attendants!
I was struggling with some large purchases, and a lot attendant ran over to help me. He was super friendly and couldn't have been nicer.
by
Recommended
Dec 22, 2023
Great Customer Service
I’d like to thank Manager Will and Customer Service rep. William for helping me with my purchase. I know this time of year is very busy for retail and you can’t always get the help you need when you need it, but both of these men took their time and made sure my purchase was smooth and easy. Thank you
by
Recommended
Dec 20, 2023
Excellent service
Excellent service from Laura at the Pro Desk and Kali at the cash register. Thank you.
by
Recommended
Nov 15, 2023
Awesome experience thanks to the manager Joe, who helped me right at closing
I’ve been coming to this Home Depot since this shopping strip was built, and I’ve always had a great experience, but Joe went above and beyond helping me pick out a grill, and I always ask a lot of questions, and I am pretty picky, and he was super patient with me. I also brought my SUV, which, of course was too small to fit the grill, and when I was trying to load it, there was no way I was getting it in there, so he quickly helped me take the two side rails off, so I could get it loaded and back home. Not to mention, the store was closing, and it was raining outside, so high five to that guy. Not sure if he despised me underneath, but if he did, he hid it perfectly because he was super friendly and I thought I was stuck.
by
Recommended
Oct 1, 2023
Horrible staff
Multiple staff members barked at me for bringing propane inside and none offered solutions to how to handle the situation. When you are aggressive, I respond the same. Really feel sorry for all those untrained Home Depot employees. Lazy eye, with the beard and hat most of all. He looked old enough to know, but stuck in his position, maybe he was just mad in general.
by
Sep 23, 2023
Helpful staff
Ive never done yard work, and bought a string trimmer and blower. Very happy with the product, bc the alternative was an expensive yard service and I have a tiny yard with not many plants. Sales person was super helpful - i mistakenly didn’t set my location well when i searched inventory, so they didn’t have what i wanted but he found me a good substitute.
by
Recommended
Sep 12, 2023
Excellent In Store Experience
Nick in the compliance department is the man to talk to you if you are in need of any kitchen appliances or washer dryers. His knowledge is impressive and extensive. He managed to defuse a very angry customer (me) and turn me back into a loyal Home Depot client! Bravo!
by
Recommended
Aug 26, 2023
I was in & out
Every associate I dealt with was super professional and very helpful! I have not visited this store in over 12 months and was very unfamiliar with the layout and how to find what I needed. Because of the associates being very familiar the layout & the products in store I was able to find all four things that I needed and move on to the next step in my process.
by
Recommended
Aug 21, 2023
Possibly the best home depot in town
The North Austin location isn’t the one closest to my home but is often the one I end up shopping at due to its large selection and helpful staff.
by
Recommended
Aug 17, 2023
Great customer service
The wooden beam I bought for my son't bunk bed, needed to be resized. Carlos went above and beyond to help me out and I am so grateful to him. Now my son's bed is back in order all because he took the time to listen to my needs and help me cut the wood down to size. Thank you CARLOS!
by
Recommended
Aug 16, 2023
Great Store, Shopping Experience, & Mark Choban was awesome
I came to this store reluctant because I had so much to find and was anxious about it. One of the staff, Mark Choban, helped me from beginning to end and really made my day.
by
Recommended
Jul 11, 2023
Excellent assistance from associates
Needed screwdriving drill bits and was immediately pointed to the right place and received helpful suggestions and options; was helped quickly and knowledgeably by two store associates. This is my neighborhood Home Depot and getting good service there makes a big difference in my ongoing projects.
by
Recommended
Jul 2, 2023
Great Emploees
Wonderful employees always willing to go above and beyond.
by
Recommended
Jun 14, 2023
Best employees
Go see Vickie in the carpet area.. she is amazing. Also all other employees in this store were awesome:).. great store!!
by
Recommended
May 30, 2023
Rick Garrett is an exceptional employee
I was needing a special fitting for my air compressor and Rick assisted me. He's listened to my need and took me directly to the item I was looking for.
by
Recommended
May 20, 2023
Great customer service by Will.
Will went beyond by doing someone else’s job and getting our ordered flooring. He found our order, waited until we got everything and rang us up and helped us load our flooring into the car. Will at the north Austin store on Friday the 19th evening was fantastic!
by
Recommended
May 20, 2023
Exceptionally helpful staff making shopping easy!
I used to be a diehard Lowe’s customer because they had knowledgeable, helpful staff. No more! When I walk into the Arborwalk Home Depot I’m immediately greeted and asked if I need help finding anything. Staff look up the locations of items and direct me to the isle and the bay! The managers at my Home Depot go out of their way to make shopping easy! Tonight William was exceptionally helpful, quickly solving my problem! Thank you again!!!