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Filter Reviews By:Rating, Profile, Gender, Age (374)
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Showing 1-30 of 374 reviews
May 10, 2023
this store never surprises to amaze me, great products ,great staff, great products.
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Recommended
Nov 16, 2022
A one star rating is too high for this store
The employees could care less about customer service. I was in there for two hours picking and loading lumber and they never offered any assistance. I then had to unload my carts onto my trailer without any assistance. Customer service here is pathetic.
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2 found this review helpful
Apr 24, 2024
Self checkout
Homedepot self checkout is a smooth process whell Kellie is thete. She is always attentive & prompt.
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Recommended
Apr 22, 2024
Friendly and helpful staff!
I prefer this Home Depot location because the staff are so helpful and friendly. I shop here frequently as I work in residential landscaping and spend my off times constantly in diy projects at home. There is always someone on staff here willing to answer questions, help find an item, or help load big purchases.
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Recommended
Apr 22, 2024
Great service
Mr. Parker was excellent in helping us checkout. All other employees were very friendly and helpful as well. Nothing but smiles today. Absolutely enjoyed our visit there today.
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Recommended
Apr 18, 2024
Hopeful
For work and personal reasons, I shop at this store multiple times a week. I am hoping something was just off with everyone this week because the last 3 days in a row that I went in and needed help with something, either the lady at customer service or the employee helping me had an unnecessary attitude out of no where. I get that people have bad days and service jobs are always rainbows and sunshine so that's why I didn't chose to be rude back and just write this in hopes that the service from employees improves. Over the last 3-4 visits this week alone, the cashier lady Guadalupe was the only kind person and helped more than anyone else.
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Recommended
Apr 16, 2024
Plants/Flowers
I must admit, they have the most beautiful plants and flowers here.
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Recommended
Apr 9, 2024
Cashier at self check
There was a cashier at self check who checked me out. She was very friendly & I appreciated the assistance.
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Recommended
Mar 21, 2024
Good job
Keep up the good work.
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Recommended
Mar 7, 2024
Extremely friendly and helpful staff
Each time I visit the Monroe store, I never have to search for someone to assist me. The staff is very attentive and helpful.
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Recommended
Feb 13, 2024
Great Customer Service
The Associate Brently helped me more than once and always did so with respect, courtesy, and professionalism! He even told me when more items I bought would be in stock.
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Recommended
Jan 23, 2024
Great
Great place to shop.
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Recommended
Jan 22, 2024
Helping out
This store isn’t at all bad what people say.
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Recommended
Nov 30, 2023
Amazing Experience
Always have what you need
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Recommended
Oct 21, 2023
TERRIBLE CUSTOMER SERVICE
after receiving no help at the self checkout when needed by two associates who were on their phones playing
We spent 240 dollars
We’re not thanked or spoken to by any associate until reaching the exit where cashier WHILE PLAYING ON HER PHONE yelled “receipt” at us and would not let us exit the building until she reviewed it
Absolutely horrible customer service
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Sep 29, 2023
Lack of training
How do you sell someone a stackable washer and dryer but forget to sell them the kit to stack the washer and dryer
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Sep 27, 2023
Sales at Home Depot
When there are sales at home depot I am like a kid in the candy store don’t know what item to choose from. The items that I brought was outdoors patio furniture and chairs the next day they had lawn chairs on sales 2 in a box for $29.98 regular price $64.99 two for the price of one chair I was so happy and excited love my out door furniture and chairs
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Recommended
Sep 26, 2023
Above and Beyond Employers
On my recent trip to the Home Depot in Monroe Louisiana I was very pleased with the help I received from the employees at this location. Not only did they help get everything I needed, without asking they informed me of when the next shipment will arrive so I can complete my order if need be.this was by far a great experience in the plumbing department
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Recommended
Sep 17, 2023
Satisfied Customer
Great place to shop. Great prices and friendly staff. Always have great products to choose from.
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Recommended
Sep 9, 2023
Great customer service and friendly workers
This store is the best store for excellent customer service! I have always been able to walk in and as anyone a question and get an answer with great help and feel like I got something accomplished by the time I left. Plus miss JOE is so sweet
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Recommended
Sep 6, 2023
Service at it best
Employee's were very helpful, nice and appreciative
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Recommended
Aug 25, 2023
I love everything about the store
The customer service to me is great . You don't see anything that lays around that is hazardous.
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Recommended
Jul 19, 2023
Great Customer Service!
I had a great shopping experience on this trip to Home Depot. The employees were super friendly and helpful.
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Recommended
Jul 9, 2023
12/10
Sherry Charrier helped me today and made this simple and easy, I was out with in and out within 15 Minutes.
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Recommended
Jul 4, 2023
Professional Employees
I had a great experience at this location. Bill helped me find exactly what I was looking for and was patient with me even though I knew very little about the products. I also saw another staff member, though I didn't catch her name, exhibiting great patience and care with a different customer. Very impressed.
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Recommended
May 8, 2023
Satisfied
I'm always pleased with my visitor.
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Recommended
Apr 15, 2023
Nice employees Mamie X529 and Sherry
I found a nice washer and dryer
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Recommended
Mar 29, 2023
military discount
If you don't have a cell phone they will not give a veteran their military discount!!! Happened to me Mar. 25th,2023!! I was told that I "HAVE" to get a cell phone to get military discount, this was at a register!!!!
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1 found this review helpful
Mar 19, 2023
Frankie
Frankie is a excellent employee. If all your employees were like her, it would be perfect!!
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Recommended
Mar 16, 2023
Very helpful
Employee named Tina was very helpful and courteous.