#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)205-4402
Tool & Truck Rental(956)205-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
120 S Shary Road
Mission, TX 78572
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Customer Store Reviews

  • 4.4 out of 359 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (359)
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Showing 1-30 of 359 reviews
Finding all my needs to remodel my new to me house with help of Hime Depot Employees.
We bought a use house recently. And we visit this store to buy all the materials and appliances. Whenever we need to return some of the materials they help us a lot . We bought paint wood light fans and more .
by
    • Recommended
    Great Attitude
    Today the man in plumbing went above and beyond to assist. Amazing!!!
    by
      • Recommended
      Great Service
      Everyine was very helpful The line was very fast Great Improvement!!!
      by
        • Recommended
        Very busy and friendly store.
        Satisfied with purchase and staff at this store. Well stocked and organized. Keep up the good work.
        by
          • Recommended
          Most unfriendly HomeDepot
          After getting a tote that was not labeled correctly at the store, advise them of pricing difference employee went to go review the pricing and instead of bringing back the correct tote at the correct price I had to walk all the way out to go get the correct tote pay the actual price it was not assisted by all the manager that was there with employees did not offer to help whatsoever. It was a horrible experience. This has never happened at any other Home Depot, very very disappointed. It’s just sad.
          by
            Respond to requests for help
            I always come to shop here and have observed how employees run to assist winter Texans. When I've asked for assistance not one employee shows up.
            by
              • Recommended
              Home Depot
              Great place would like to shop more
              by
                Omar is amazing!
                If you need keys made, Omar is your guy!
                by
                  • Recommended
                  Great service
                  i always shop Home Depot first because they have the best prices and selection
                  by
                    • Recommended
                    Helpful
                    Ancieto in plumbing and very helpful.
                    by
                      • Recommended
                      great help!
                      Mary .A was an amazing person
                      by
                        • Recommended
                        Shopping on a Saturday morning
                        I would like to thank Belinda from store in Mission, TX for being helpful in finding what I needed.
                        by
                          • Recommended
                          Pleasant shopping experience
                          My wife and I were very pleased with the cleanliness of the store. We were exceptionally pleased with the courtesy, helpfulness and professionalism of the employees; not to mention the wide variety of high quality of products the store offers.
                          by
                            • Recommended
                            Not helpful at all team members not willing to help
                            Purchase $1,400. 00 had to get refund because no one wanted to help me and went to the nearest competitor to open and account at MCoys my ch better service and help you carry the stuff to your vehicle. They also have a flawless system
                            by
                              Ok I purchased a small. Refrigerator new in a box. With a not expecting a dent., I try to exchange and not help
                              But I'm happy with a dent o not I need it... I'm going to buy a sticker and cover,
                              by
                                • Recommended
                                By Far Best Home Depot in the RGV
                                I am not sure who your management team is, but they are very skilled in customer service time management and quality control of the items that you have on your shelves. Everybody is always willing to help, and they have the ability to answer questions without shrugging their shoulders, like some of the other stores do. I definitely drive a long way to come to the store, because they are always well stocked in comparison to the other stores in the valley kudos to your team there’s a gentleman there that runs a great crew. His first name is Javier super aware of where his product is.
                                by
                                  • Recommended
                                  Terrible Experience
                                  I was looking for firewood. $6 pack. 350 on the website in stock. I went looking for “G2” - no such thing. Garden said they had no idea, sent me inside, customer service said no idea and called to a manager three times with no response. Told me to check grill area. Nothing there. Garden says if they aren’t in this aisle we don’t have them. If you’re missing over 3,000$ in merch, you have a problem. I stayed stubborn, eventually a fella in a wheelchair walked out to garden with me and I spotted the stack on the very top at the very far back. Multiple employees just told me they didn’t have them and shrugged saying they don’t know where they are.
                                  by
                                    Sad but True
                                    Within the last 48 hours, I have been in and out of this store & spent over $500. The customer service left alot to be desired. The manager in charge of the Electrical Department had me following him around like a puppy dog and after about 35 minutes or so he finally said he couldn't do anything for me until the following day. As a result I had to drive at least 20 minutes on the highway to another Home Depot Location to get what I needed. Were it not for Crystal Hinojosa, an associate/ clerk who was extremely helpful to me on both days, I wouldn't have gone back today to buy a much needed drill . When I went in this afternoon, she recognized me and recalled I had spent a little over 2 hours there yesterday and 1 & 1/2 hrs earlier this morning.
                                    by
                                      Great product
                                      I bought the shower parts and I'm very happy
                                      by
                                        • Recommended
                                        Retired
                                        Great place to shop for quality product
                                        by
                                          • Recommended
                                          Lack of services
                                          We waited about half an hour for someone to cut a piece of wood, and not one lumber worker showed up
                                          by
                                            GREAT CUSTOMER SERVICE
                                            LUIS IN THE PAINT DEPARTMENT WAS EXTREMELY HELPFUL FINDING THE PRODUCT THAT WAS NOT ON THE SHELF
                                            by
                                              • Recommended
                                              Love my store
                                              The team at Mission TX are wonderful, just did a MAJOR renovation to my home, they did extra to make sure my materials, supplies and appliances arrived on time which was a big savings to me. The folks at this store give great customer service which we all know is getting harder to find.
                                              by
                                                • Recommended
                                                Amazing
                                                Hope i win the $5,000 so that I can go back shopping without my wife being mad. Thank you.
                                                by
                                                  • Recommended
                                                  Love this home depot
                                                  Always friendly cashiers and workers willing to help!
                                                  by
                                                    • Recommended
                                                    DONT TRUST EMPLOYEES
                                                    I went to home depo on 02/05/2022 and requested a tile which they advised they did NOT have. I was sent to home depo in Pharr and the personnel were slow and had me and my family waiting over 20 min and NEVER acknowledged our presence. I then spoke to the manager Herman, who was very kind. Thank you, However, upon arriving home, GUESS WHAT? I was given the incorrect TILE as Mission gave me the wrong code. Get it together and dont give people wrong information. This has caused me up and down and I do not have the time for this.
                                                    by
                                                      Always in and out
                                                      Mission Home Depot never fails to have the items I need. I am always in and out quickly
                                                      by
                                                        • Recommended
                                                        Great Shopping Experience
                                                        Friendly well informed employees willing to help you with your shopping experience.
                                                        by
                                                          • Recommended
                                                          Exceptional employees!!
                                                          The employees and items stocked are extremely top notch. Every time I go to the store it is very busy and I also get asked if I need assistance with anything.
                                                          by
                                                            • Recommended
                                                            Products were easy to find
                                                            Products were easy to find
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 359 reviews

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