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Filter Reviews By:Rating, Profile, Gender, Age (359)
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Showing 1-30 of 359 reviews
Jan 4, 2024
Finding all my needs to remodel my new to me house with help of Hime Depot Employees.
We bought a use house recently. And we visit this store to buy all the materials and appliances. Whenever we need to return some of the materials they help us a lot . We bought paint wood light fans and more .
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Recommended
Mar 19, 2024
Great Attitude
Today the man in plumbing went above and beyond to assist. Amazing!!!
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Recommended
Mar 8, 2024
Great Service
Everyine was very helpful
The line was very fast
Great Improvement!!!
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Recommended
Feb 25, 2024
Very busy and friendly store.
Satisfied with purchase and staff at this store. Well stocked and organized. Keep up the good work.
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Recommended
Jan 13, 2024
Most unfriendly HomeDepot
After getting a tote that was not labeled correctly at the store, advise them of pricing difference employee went to go review the pricing and instead of bringing back the correct tote at the correct price I had to walk all the way out to go get the correct tote pay the actual price it was not assisted by all the manager that was there with employees did not offer to help whatsoever. It was a horrible experience. This has never happened at any other Home Depot, very very disappointed. It’s just sad.
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Dec 27, 2023
Respond to requests for help
I always come to shop here and have observed how employees run to assist winter Texans. When I've asked for assistance not one employee shows up.
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Recommended
Dec 27, 2023
Home Depot
Great place would like to shop more
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Nov 28, 2023
Omar is amazing!
If you need keys made, Omar is your guy!
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Recommended
Oct 24, 2023
Great service
i always shop Home Depot first because they have the best prices and selection
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Recommended
Oct 23, 2023
Helpful
Ancieto in plumbing and very helpful.
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Recommended
Oct 10, 2023
great help!
Mary .A was an amazing person
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Recommended
Oct 7, 2023
Shopping on a Saturday morning
I would like to thank Belinda from store in Mission, TX for being helpful in finding what I needed.
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Recommended
Sep 30, 2023
Pleasant shopping experience
My wife and I were very pleased with the cleanliness of the store. We were exceptionally pleased with the courtesy, helpfulness and professionalism of the employees; not to mention the wide variety of high quality of products the store offers.
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Recommended
May 23, 2023
Not helpful at all team members not willing to help
Purchase $1,400. 00 had to get refund because no one wanted to help me and went to the nearest competitor to open and account at MCoys my ch better service and help you carry the stuff to your vehicle. They also have a flawless system
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May 23, 2023
Ok I purchased a small. Refrigerator new in a box. With a not expecting a dent., I try to exchange and not help
But I'm happy with a dent o not I need it... I'm going to buy a sticker and cover,
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Recommended
Feb 2, 2023
By Far Best Home Depot in the RGV
I am not sure who your management team is, but they are very skilled in customer service time management and quality control of the items that you have on your shelves. Everybody is always willing to help, and they have the ability to answer questions without shrugging their shoulders, like some of the other stores do. I definitely drive a long way to come to the store, because they are always well stocked in comparison to the other stores in the valley kudos to your team there’s a gentleman there that runs a great crew. His first name is Javier super aware of where his product is.
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Recommended
Jan 31, 2023
Terrible Experience
I was looking for firewood. $6 pack. 350 on the website in stock. I went looking for “G2” - no such thing. Garden said they had no idea, sent me inside, customer service said no idea and called to a manager three times with no response. Told me to check grill area. Nothing there. Garden says if they aren’t in this aisle we don’t have them. If you’re missing over 3,000$ in merch, you have a problem. I stayed stubborn, eventually a fella in a wheelchair walked out to garden with me and I spotted the stack on the very top at the very far back. Multiple employees just told me they didn’t have them and shrugged saying they don’t know where they are.
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Jan 5, 2023
Sad but True
Within the last 48 hours, I have been in and out of this store & spent over $500. The customer service left alot to be desired. The manager in charge of the Electrical Department had me following him around like a puppy dog and after about 35 minutes or so he finally said he couldn't do anything for me until the following day. As a result I had to drive at least 20 minutes on the highway to another Home Depot Location to get what I needed. Were it not for Crystal Hinojosa, an associate/ clerk who was extremely helpful to me on both days, I wouldn't have gone back today to buy a much needed drill . When I went in this afternoon, she recognized me and recalled I had spent a little over 2 hours there yesterday and 1 & 1/2 hrs earlier this morning.
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Dec 12, 2022
Great product
I bought the shower parts and I'm very happy
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Recommended
Oct 16, 2022
Retired
Great place to shop for quality product
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Recommended
Jul 23, 2022
Lack of services
We waited about half an hour for someone to cut a piece of wood, and not one lumber worker showed up
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Jul 22, 2022
GREAT CUSTOMER SERVICE
LUIS IN THE PAINT DEPARTMENT WAS EXTREMELY HELPFUL FINDING THE PRODUCT THAT WAS NOT ON THE SHELF
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Recommended
May 13, 2022
Love my store
The team at Mission TX are wonderful, just did a MAJOR renovation to my home, they did extra to make sure my materials, supplies and appliances arrived on time which was a big savings to me. The folks at this store give great customer service which we all know is getting harder to find.
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Recommended
Mar 11, 2022
Amazing
Hope i win the $5,000 so that I can go back shopping without my wife being mad. Thank you.
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Recommended
Mar 5, 2022
Love this home depot
Always friendly cashiers and workers willing to help!
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Recommended
Feb 9, 2022
DONT TRUST EMPLOYEES
I went to home depo on 02/05/2022 and requested a tile which they advised they did NOT have. I was sent to home depo in Pharr and the personnel were slow and had me and my family waiting over 20 min and NEVER acknowledged our presence. I then spoke to the manager Herman, who was very kind. Thank you, However, upon arriving home, GUESS WHAT? I was given the incorrect TILE as Mission gave me the wrong code. Get it together and dont give people wrong information. This has caused me up and down and I do not have the time for this.
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Jan 7, 2022
Always in and out
Mission Home Depot never fails to have the items I need. I am always in and out quickly
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Recommended
Jan 2, 2022
Great Shopping Experience
Friendly well informed employees willing to help you with your shopping experience.
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Recommended
Dec 16, 2021
Exceptional employees!!
The employees and items stocked are extremely top notch. Every time I go to the store it is very busy and I also get asked if I need assistance with anything.