Reviews for Millenia #6367

Indra was so helpful on the phone. Went above and beyond. She saves the item and was so kind when I arrived.

Ripped off because it’s one price on shelf and rings up higher at checkout. Aisles blocked by pallets of merchandise or aisles closed for restocking during store hours. Many employees work hard to avoid customers.

Rhonday helped us at the self checkout. Every time we come in she has had a smile on her face, been eager to help, and overall incredibly friendly. This store has a great selection and is very well kept. Great location.

She was very helpful and knowledgeable of the store products.

While shopping at my neighborhood Home Depot this morning, I entered, knowing what I needed. I was asked if I needed any help while I was in the aisle. Upon approaching the self check out, I was greeted by Dolores who insisted on helping me check out. I felt she went above and beyond to assist her customer making the process, streamline and simple. That is what customer service is all about.

I truly enjoy shopping at the Millenia Plaza Way, Home Depot. The employees are always friendly and attentive. Their knowledge base goes deep in their area of expertise. Interacting with the manager Carlo is always appreciated. Carlo is an outstanding leader and communicator.

Him in paint department went above and beyond help me with all my questions and suggested other product to make it be the best

Workers standing around talking with each other but would not help me when I asked where items were. They just looked at each other and didn't answer

Great cashier. Polite employees

Great service , fast pace

If you go to home depot by millenia ask for Carlos for the best service any customer can ask for

Also I bought my queen 14in mattress, excellent quality and price

Daisy was great. Very helpful and friendly. Assisted me in the selection, wrapping and loading of my tree single handedly. while 2 other male employees watched. One was texting the entire time! Daisy made up for them and I have a great tree. Delores in the Garden area was outstanding as well.

If you’re looking for a terrible shopping experience, you’ll find it here every time!

Cashiers at the store are terrible they ignore you and you're forced to either do self checkout or go to the garden center. Won't be back. Management needs to teach the cashiers customer service don't make us stand there and wait until it's convenient for you to help.

V in the paint department was so unwilling to help. I asked him for his opinion on something and before I could even ask my question he said " I don't give opinions because I'm not an interior designer ". Wow, even if he felt this way, you still try and help your customer. He should not work with customers if he can't provide an opinion because in retail, opinions go a long way. I'm just shocked at his response. Never have I ever been treated so rudely at Home Depot. I'm not going back to this location again. He should not work with customers.

I have been toay home depot stores but this is one I will not return to. Received no customer support when I asked for wire shelving to be cut to length. Was just told "machine broken" and the staff member walked away. I end up cutting the self by myself with hand cutters near the shelving.

I visit this store at least 4 times a week and the service is always excellent.

Delores in the garden section is a delight! She was helpful and very knowledgeable. Keep her!!

Have to use a smart phone plus use their app on order to get a discount. I find this inconvenient for those that have android or inexpensive cell phones.

We went to this store yesterday, ended up buying a washing machine on clearance and some vinyl plank flooring. We were impressed how truly friendly, knowledgeable and helpful every salesperson and supervisor was. As “frequent flyers” of home improvement stores, we will definitely shop here for our needs.

It was a great experience at this location compared to others, here the employees actually help you and are friendly. Carlo the manager was also very helpful and you can tell he wants to do right for his customers and employees

* Aisles are blocked by stocking trucks. * Items can’t be found where app says they are. * ProX desk is non-existent * Phine calls to ProX desk can’t go thru. Hung up on me twice without answering. * Too many untrained new employees who can’t be of any help * No evidence of any supervisory personnel to resort to for help

Associates are very friendly, especially cashier Delores who are always in a cheeerful mood and ready to lend assistance when needed

Princess and Daisy are incredible employees. They went above and beyond to ensure superior customer service. They deserve all The accolades

Home Depot's best and most qualified team of employees. Congratulations to all of you.

I was able to find everything I needed to amazing store employees helped me find masks and goggles before my class started!

Trying to reach the store and speak with someone who can help is a JOKE! I was disconnected 5 times. Finally spoke with a totally unhelpful woman on my sixth try.

Each of the employees that helped us out were very friendly and wasted no time to make sure my parents and I were welcomed and treated with care. Shoutout to Mohammed, Ricky, and Loren for their kind service.

Delores was amazing! Wonderful person!