#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(321)952-7414
Tool & Truck Rental(321)952-7401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2829 W New Haven Ave
West Melbourne, FL 32904
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 492 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (492)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 492 reviews
Great
by
    • Recommended
    Cleanliness
    I love the way the employees keep the facility and products nice and clean dust free atmosphere !
    by
      • Recommended
      Good place for project materials
      I shop this store regularly. The last purchase that I made was a Bosch laser measure. They had three different models to choose from and I was able to find one that worked perfect for me and came in under budget. Going back this afternoon to check out something else.
      by
        • Recommended
        friendly and helpful associates
        Purchased closet organization racks. Great prices for sturdy materials.
        by
          • Recommended
          Purchasing appliances is a breeze at this location.
          I would strongly recommend to visit the HomeDepot in west melbourne on 192 for the best service and knowledgeable employees, team members or what ever they are, what they are is great !
          by
            • Recommended
            Great store
            The employee was very nice and knowledgeable about the appliances. She went above and beyond for us. Thank you! Cari Acosta!
            by
              • Recommended
              Had everything I needed
              I went in for a couple items and came out with a few more! After perusing the aisles, I found some things that would help me with home projects.
              by
                • Recommended
                Good customer Service
                This store has very good customer service. I was quite impressed how knowledgeable and helpful the salesperson was.
                by
                  • Recommended
                  another great time at HD
                  Could not find metal drywall anchors, Home Depot had them..
                  by
                    • Recommended
                    Appliance Customer Service Superb
                    Purchased a washer and dryer from Bob in appliances. He answered all of my questions thoroughly and offered recommendations to consider in making the purchase. What a joy this shopping trip turned out to be. Made my day.
                    by
                      • Recommended
                      Wonderful customer service
                      When I couldn’t find what I needed the customer service rep went above and beyond to make sure I got what I came for
                      by
                        • Recommended
                        Great experience
                        Store was clean and friendly. Nice displays and informative staff about products.
                        by
                          • Recommended
                          Very pleasant courteous atmosphere
                          Staff is accomodating and smiles while they help.
                          by
                            • Recommended
                            Above and beyond to assist with an out-of-state delivery.
                            James went above and beyond to assist in product choice and to fulfill a huge order that needed to be delivered to a family business in Maine. (keep in mind each region has its own inventory) He spent more than an hour putting it all together then emailed the other store with the order. His store did not receive any credit - yet he still did an amazing job! Thank you!
                            by
                              • Recommended
                              Great Experience
                              I found the products I was looking for.
                              by
                                • Recommended
                                RETURNS DESK IS INEFFICIENT
                                Wait a minute! "Avoid writing about customer service?" Evidently you know you're terrible at it.
                                by
                                  HELPFUL STAFF - better than competition!
                                  Your employees, specifically Jamie, and Bridget and Shawn were Amazing Customer Service. Each one of them went WAY ABOVE AND BEYOND to help me get packing items, lumber and other things that I needed. I truly must say that Jamie helped me multiple times as I have been to HomeDepot three times this week for different reasons but when he saw me he remembered about my packing and helped me get items. He also remembered our conversation about me trying to figure out how to attach my Kreg Accu-cut to use with my deWalt circular saw. After I purchased it along with some lumber, he loaded it into my truck and then he showed me how the Saw attached to the track, I had no idea. I am a begginer with toos. It worked amazing and his kindness was above and beyond but I sincerely appreciated it. Bridget well...if it wasn't for her helping me after she had clocked out of work for the day to get my sheets of plywood loaded on the cart, I would have walked out. She went above to make sure someone came over to me before she walked away and helped me with the cut as well. Shawn cut the wood in perfect accuracy that I requested. I am grateful for these three individuals that went above and BEYOND ! Definately need REWARDED!
                                  by
                                    • Recommended
                                    Excellent Customer Service
                                    They carry the best brands no matter what you’re shopping for. The Customer Service is outstanding!! 5 Stars
                                    by
                                      • Recommended
                                      Broken self-checkout kiosk with no registers open!
                                      broken kiosk, rude employees, no registers open. the worst! if you like wasting your time, this is the place to do it. 10 mins to checkout due to faulty equipment and rude associates.
                                      by
                                        Great Shopping Experience
                                        Visited the store to look at purchasing countertops. Akela was very professional and took the time to answer all of my questions. Her customer service was exemplary. Another associate, Jason, was conducting a survey and he was very polite and professional.
                                        by
                                          • Recommended
                                          Like having a friend in the business!
                                          I have been shopping at this store since I bought my house in 2008. I needed a lot of things from all departments to set up my home…mailbox, house numbers, paint , drill, interior doors, door locks, plants and landscaping materials, solar lights, extension cords, front porch light, toilet seat! From day one, employees in all departments were very kind and helpful. They guided me in selecting the right products for the projects. And I think it speaks well for this store that 15 years later many of those folks are still there! Susan and Mark (cashiers), Bonnie in lawn and garden, Del hardware and all around knowledge, Natasha (new in paint department) and several others whose names I don’t know but have always been very helpful. I always know that when I go to that store there will be someone I can trust to give me all the help I need. As a senior single woman that means a lot.
                                          by
                                            • Recommended
                                            Jacob in Garden Dept is awesome
                                            I was struggling to find the trim I needed for my door and Jacon went out of his way to help me find what I needed and it wasn’t even in the dept he was working. He was kind and patient with me and eager to assist. Thanks Jacob!
                                            by
                                              • Recommended
                                              Excellent service and staff expertise
                                              We bought paint and the staff gave great advice based on our needs and skill level. So nice and reassuring.
                                              by
                                                60 pound concrete mix
                                                I bought this a month ago and I’m happy that I did
                                                by
                                                  • Recommended
                                                  They are the best!
                                                  I always get great service and my pro rep is always on the ball offering her help and telling me when my pro perks are about to expire. I don't pay very good attention to them because I am so busy but am appreciative that I receive these perks!
                                                  by
                                                    • Recommended
                                                    Nice Store
                                                    Associates are usually friendly and knowledgeable.
                                                    by
                                                      • Recommended
                                                      plumbling
                                                      MR. Wallace in the plumbing department has always been helpful. this guy is employee of the year
                                                      by
                                                        • Recommended
                                                        I call it My Home Depot because they are a great store with very friendly people
                                                        They reconize us every time we go to the store and they call us on the phone when we purchase large items to be sure we are satisfied.
                                                        by
                                                          • Recommended
                                                          Gordon is the best!
                                                          Went in for some garden and pipe fittings. Gordon was my cashier. He was so friendly and nice. Went to the other blue box store, and the stuff I needed was out of stock. Will definitely be shopping here from now on!
                                                          by
                                                            • Recommended
                                                            Customer Service
                                                            My cashier was extremely helpful and kind...it made my return hassle free and reiterates to me why I shop at Home Depot.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 492 reviews

                                                              Nearby Stores

                                                              1140 Malabar Rd Se

                                                              Palm Bay, FL 32907

                                                              5.89 mi

                                                              Pro Service Desk

                                                              (321)956-3964

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              5100 N Wickham Road

                                                              Melbourne, FL 32940

                                                              7.93 mi

                                                              Tool & Truck Rental

                                                              (321)751-7708

                                                              Pro Service Desk

                                                              (321)751-7702

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              200 N Courtenay Pkwy

                                                              Merritt Island, FL 32953

                                                              19.57 mi

                                                              Tool & Truck Rental

                                                              (321)454-6422

                                                              Pro Service Desk

                                                              (321)454-6424

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm