Reviews for Manassas #4607

Good experience with Home Depot

Sagar is always helpful and friendly 👍👍👍

I needed a Husky work table. I went to one Home Depot that said they had, but they didn’t. I went to a second Home Depot, this store, and said they had it. I couldn’t find it and so I asked for help. Matthew the cashier assisted me with looking it up on his store phone, then called Sagar to assist me. Sagar couldn’t leave the front, but he called Joe to assist me. All 3 were extremely helpful, so pleasant to interact with. As a contractor, this efficiency and customer service is essential.

Great experience today at Home Depot. Charlie in electrical knows his stuff! Eddie the store manager also is great at his job. It has been a while since I came across such expert and good customer support.

After purchasing a storm door and paying for installation services, I have had to call the store 4 times to get updates on when it will be scheduled. It has been about 2 weeks now and still have yet to hear back from them on scheduling the installation. Go elsewhere for pro services!

When I do self-checkout, I should not be disturbed by a cashier that wants me to complete a survey about my experience. He took me over to a corner by the propane tanks and then proceeded to look over my shoulder and even tapped on a couple of the survey questions. On my phone. This is a huge imposition on my personal space. And I don't want to smell another person's breath over my shoulder as part of my checkout experience with home Depot. This was ridiculous. Please tell your staff to leave people alone. I go through self-checkout because I'm antisocial.

I excited they had everything I needed.

Sagar accommodated us in any way that he could. He helped up with a smile and was able to discount an item missing something/open and damaged. We appreciated that very much and his excellent customer service. The man deserves a raise!

glad to have met the staff helping along the isle who recommended the best item

Karen you are the best Kudos to Karen

I purchased the AC tune up package. I was contacted by ARS to do the work. The AC tech shows up. In the middle of the so called tune up leaves for maybe an hour or so without notifying me. Eventually when he comes back, he shows me a couple of pictures and recommendations. I ask him what tune up has he done. He says this is just an inspection. I requested the report of the inspection, which I definitely did not receive! This is a typical bait and switch scam. Home depot is selling a scam.

I bought Ryobi Fuel Line Kit for leaf blower and it served me well to bring back my old blower operational.

store 7486 STREAMWALK LANE MANASSAS VA 20109 Anu - Was great customer service there Thanks

Anu and Sagar were so friendly and helpful when I went to check out. Also the Crew on the floor were very attentive and friendly. They know that store so well. It's good to know all I have to do is ask, knowing that everyone there will always have an answer. Awesome!

Came in today to make a key had me waiting for about 20 mins, guy comes up to me to help and tells me “ don’t you see where busy”

Every time i visit thst home depor ia a pleasure experience, apecialy when Mr. Sagar helps he is always willing to help and his actitud is the best, humble and cordial

I was ignored and left waiting in line for 30 minutes to return a product The Cashier's name is Jaime, and he was rude and unprofessional. In addition to this situation, he took another customer, even though it was my turn. When I told him I was waiting for 30 minutes, he just gave me a look that he mad because I called on his rudeness, and did not even apologize, it was the worse experience I ever had at Home Depot.

I made a purchase today which, I owed 42 cents after using a gift card. I was told I had to pay the 42 cents with a credit card, and could not use cash. I was also told I can no longer receive a military discount w/out first signing up for a phone app or something but when I asked about how to do it the emplyee told me they didn't know.

I had a problem with printing the duplicated receipt.

They were very friendly and helpful

I bought cooking range , this store is vey convenient for me, every single time I go this store every staff member well coming me.

This store is the best in nva.

Worst Home Depot I’ve ever been to. Employees don’t seem to care about anything and Jennifer at checkout is so horribly rude and acts like customers are a burden. I would rather drive longer to have better customer service and won’t be returning to this location.

I’m a local and visit this store often. I’m always working on something in and around the house. Each and every time I visit the store it’s ALWAYS friendly employees everywhere. They always ask if I need help and sometimes help with suggestions on products that may assist me on whatever project I may be tackling at the moment. The lumber, paint, plumbing, lighting, lawn and garden are my favorite and I have become familiar with some of the associates and know when I see them that they will offer assistance. GREAT STORE. I always recommend HomeDepo to my friends and associates. It’s a super clean store well stocked and full of helpful friendly people.

I came in on 6/15/2021 to buy an exterior shutter Store SKU #149056 that your website said this store 4607 had 4 in-stock. None of these shutters SKU #149056 were in the location where your shutters are stored. I contacted Windows and Doors Associate "Roxy" to help me locate these missing shutters. She could not find them either. BUT then Roxy went above and beyond - Roxy continued to look and found the missing shutters high up and almost out of sight, on another aisle. Please commend your employee "Roxy" from a very happy customer. She handed me the shutter I needed, and I believe, then moved the rest to the correct store location.

Wonderful staff! Very helpful!

Very kind and helpful employees. First time in this Home Depot. Not near my house, but near my work. Will be back again.

Omar was so helpful in helping me buy a washer and dryer

Omar and appliances was outstanding!! He is great at knowing what he's talking about without being pushy and quick to sell. He takes hia time and wants you to leave happy. Which i did. Thank you omar!!