#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(434)832-1262
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
7902 Graves Mill Road
Lynchburg, VA 24502
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Customer Store Reviews

  • 4.8 out of 607 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (607)
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Showing 1-30 of 607 reviews
Found what we needed
We spent a lot of time looking for kitchen cabinet pulls. We were happy with our final choice from Home Depot and with the discount applied that I asked for.
by
    Glenn came to my rescue!
    I had a purchased a small toy elsewhere and was unable to remove the security disc. Glenn was so kind and ready to help me. He took care of it lickety split (I had tried earlier and stripped the screw, but he was more knowledgeable and took care of it in no time.) The little toy kept us amused talking to us as he worked. LOL
    by
      • Recommended
      GREAT VISIT
      THE WORKERS AT THE LYNCHBURG Store #4655 ARE THE BEST. I WILL DRIVE THE HOUR OUT OF MY WAY JUST TO SHOP AT THIS STORE. THE CUSTOMER SERVICE WAS WELL TRAINED, HELPFUL AND KNOWLEDGEABLE. IT WAS A VERY GOOD SHOPPING EXPERIENCE FOR ME.
      by
        • Recommended
        Top Notch Employees
        The employees at this store are top notch. They should be considered an asset to the company. Very helpful and friendly.
        by
          • Recommended
          Lynchburg- standout employee Loran Workman
          After multiple badnews in my life had to purchase a new Dryer. Loran was very helpful. Even gave me a hug.
          by
            • Recommended
            Flooring experience was excellent
            We have been to Home Depot several times as we complete new flooring in our home. When we have worked with Matt the last couple of times, our trip was efficient and he was extremely helpful and knowledgeable. He ensured we had what we needed to get our project completed.
            by
              Exceptional Service and products
              The overall experience was exceptional
              by
                • Recommended
                The best paint!
                My favorite paint is Behr! It is long lasting, and stands up to repeated cleaning. I have had very favorable experiences in the paint department here, with most of the employees very knowledgeable and eager to help answer questions.
                by
                  • Recommended
                  Semper Fi
                  Everything was outstanding at this facility.
                  by
                    • Recommended
                    Great helpful customer service reps.
                    Fun to shop with all the help needed. Learn something new and useful each visit.
                    by
                      • Recommended
                      Nice clean store and very helpful staff
                      The Home Depot staff went up and beyond to make my shopping experience easy and fast
                      by
                        • Recommended
                        Friendly staff
                        Rey pleased with all the staff there. On,y down side was no discount on floor model
                        by
                          • Recommended
                          Warehouse shopping
                          I usually go to Home Depot first when trying to complete a project. I’ve leaned over time that Home Depot tends to have the parts or tools I’m looking for. The size of the store makes it difficult to find things at times and sometimes help is scarce, but overall I’m happy to shop there.
                          by
                            • Recommended
                            Walk around employees at HD
                            Once again, shopped at HD, attempted to receive customer support, asked an employee, and had to get another employee, who had to call someone else to find the answer referencing water grates. A lot of HD employees love to keep their hands in their pockets, but can not take them out to help a customer, What's Up? "Work hard, or go home!"
                            by
                              Love Home Depot 4655
                              The store is well stocked and clean
                              by
                                • Recommended
                                Outstanding customer service!
                                Kathy in Kitchen Appliances was a great help resolving a missing part problem.
                                by
                                  • Recommended
                                  Customer service
                                  Great customer service! Helpful and friendly employees
                                  by
                                    • Recommended
                                    Paint
                                    Shawn is the go to guy for ANY question you might have about painting! If you are unsure of colors, priming vs not priming, types and brands of paint, you have to make sure you get your assistance from him. Thank you Home Depot for hiring such a knowlegeable employee!
                                    by
                                      • Recommended
                                      One employee changed our opinion of this Home Depot.
                                      We had quit going to HD for several years. Today an employee by the name of MacKenzie P helped us and took her time to make sure we had an awesome experience. She even checked the keys to make sure they worked on the tool box that we purchased. We appreciated her paying attention to detail and helping us out today with all of our questions! Lynchburg, VA
                                      by
                                        • Recommended
                                        Solidly Constructed. NEWEST VERSION of NO Slam Toilet Seat
                                        Bought this Toilet Seat because of the Kids constantly slamming the lid down so hard. This one, just purchased, says, NO SLAM......Believe it. Great for when you have company. Nobody wants to hear any Toilet Seat Slamed Shut hard enough to crack the thing. This one is a great buy.
                                        by
                                          • Recommended
                                          Great employees and service
                                          Always helpful and nice.
                                          by
                                            • Recommended
                                            Cashier
                                            I go to a cashier to keep them employed but if you have to bag your own stuff you might as well go to the self checkout
                                            by
                                              • Recommended
                                              poor quality and supply
                                              Store does not stock 18 volt dewalt batteries. Only available on line. Very poor quality and quantity of 4x4x8 pressure treated posts. Have to register on line to recieve military discount, ID not good enough.
                                              by
                                                Negative to positive
                                                Elizabeth (Liz) check out...Found exactly what I went in store to purchase before she checked me out. Must checkout persons are just there to get you out the door..Not her..She went above and beyond..For that, I am so thankful my trip across town was not a waste..
                                                by
                                                  • Recommended
                                                  Great everything: products, service, employees
                                                  Every time I enter the store for a particular item or just to brows around. I am well satisfied.
                                                  by
                                                    • Recommended
                                                    Home depot service is excellent.
                                                    The workers are very nice and helpful and care about your needs.
                                                    by
                                                      Great store
                                                      Finally a store that has things on the shelf to purchase and competent employees
                                                      by
                                                        • Recommended
                                                        Great experience!
                                                        Products are in stock. Store was clean and workers were friendly.
                                                        by
                                                          • Recommended
                                                          My Go To Store
                                                          I have purchased a lot at Home Depot. They seem to carry what I’ve needed for my home improvement. The store is located in a convenient location.
                                                          by
                                                            • Recommended
                                                            Very nice store
                                                            VERY happy w/paint purchase; salesman was VERY helpful & friendly
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 607 reviews

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