#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(209)827-7262
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1955 E Pacheco Blvd
Los Banos, CA 93635
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Customer Store Reviews

  • 4.4 out of 193 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (193)
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Showing 1-30 of 193 reviews
I love and enjoy shopping at home depot daily
I brought the flowers and the pot and placed this right at my front door.
by
    • Recommended
    Super nice manager.
    Needed a traeger grill delivered by Friday . Only had display and it was missing a bunch of stuff. Manager Al went above and beyond to make sure I got a brand new one set up and delivered to me by Friday .
    by
      • Recommended
      Excellent customer service
      I found Los Banos store as one of the best stores I ever visited. The store manager: Chris and the pro desk associates named: Frank, Christina and Jovanna provided very professional, cordial, friendly and helpful customer service. The associates of the store are very friendly and professional. I would definitely recommend this store to my friends as well.
      by
        • Recommended
        Great customer service
        I bought flooring and Yasmin G was great in meeting my needs. Excellent service and kudos to her work ethic
        by
          • Recommended
          Excellent customer service
          I went in and was immediately greeted by an associate in the front. I was offered assistance from the store manager and was able to get an item that was out of stock at another store. The store was also very clean and organized.
          by
            • Recommended
            Inconsiderate and unfair staff
            I bought a primed wooden door 10/23/2023@ 1109 am.The staff I asked did not lead me to correct item.When I get home and noticed item was damaged tried to return 10/232023 @ 700 pm evening shift..Did not accept saying it was damaged
            by
              Clean
              Store is clean organized and fully stocked
              by
                • Recommended
                customer service
                this young man cristian gave me no hard time at all great employee.
                by
                  • Recommended
                  Friendly Staff
                  Whenever came in to order materials I needed for my big projects, Frank and Javanna help me out and I came out always satisfied. For small purchases, I'd love to come to Tania as she's very helpful and friendly. Joe, Giselle and other staff member i forgot their names are cool too.
                  by
                    • Recommended
                    Y'all can help, I can do it.
                    I haven't visited a Home Depot, anywhere, that I didn't like.
                    by
                      • Recommended
                      happy people work at home depot
                      I always encounter smiling faces in the local Home Depot.w
                      by
                        • Recommended
                        Excellent Customer service!
                        Thank you Top for all that you do! You knew where everything I needed in the store.This store is lucky to have a guy like you!
                        by
                          • Recommended
                          Homedepot experience
                          I am always a happy customer when leaving this store
                          by
                            • Recommended
                            Excellent Customer Service
                            I've been going to this branch for about 8 years now and I would like to commend a number of employees who were very helpful with me. And here are they: 1) Tania, 2) Gizelle, 3) Frank, 4) the manager, (i forgot her name). There are at least 3 more employees but I forgot their names. Also, there are at least two employees who I thought are really annoyingly unfriendly. Nonetheless, my overall review is almost perfect.
                            by
                              • Recommended
                              Questionable shopping experience
                              I bought a room sized A/C said would cover 200 sq feet it didn’t returned & refunded back to my credit card
                              by
                                Friendly Service!
                                We shop at this Home Depot 2-3 times a month. The store is always clean. The employees appear ready to assist us and to answer our questions. During the summer months it is a "cool" place to do our shopping! In our part of California it gets easily close to 100 almost every day during the summer. The employees keep their workplace well-ventilated.
                                by
                                  • Recommended
                                  Best customer service
                                  The best customer service is oiled have to be from David. He made sure I left the store with a working product. After returning something twice (manufacturer’s defect) he didn’t let me leave without fixing it. Thanks again David for always going above and beyond!!!
                                  by
                                    Unprofessional /Rude Cashier John Garden Dept
                                    I am a USMC Vet upon cashing out the cashier scanned my items and spit out a total faster than I could pull my Military ID so he could enter the 10% military appreciation discount ,when I pulled it out and showed him he started that they are no longer going to accept a physical I’d and and will do it this time but not next I was like really kid ? Just hit the keys on the register and enter it And that’s exactly how it went down no greeting no thanks for shopping at Home Depot just a very cocky individual. Educate this person today before some else does
                                    by
                                      Fantastic Customer Service!!!!!!!!!!!!!!
                                      I want to let everyone know what great customer service my wife and I receive every time we go into our local Home Depot! Diana and Daniel are but two of this store’s staff and they both went over and above to help me in getting the best price for my purchases. Not only did Diana try to get me the best price, Daniel reached out to me the next day to check with me and provide more details about specific items and online sales that would help me in the future. To everyone reading this, go to our Los Banos Home Depot for all your purchases, from hardware, wood, appliances, bbq’s to lights, cleaning supplies and everything garden!!! And don’t forget to drop by customer service and say “Hi!” To Diana and Daniel.
                                      by
                                        • Recommended
                                        THE LOS BANOS HOME DEPOT IS THE BEST AROUND!
                                        The service is superior and the associate team is awesome!
                                        by
                                          • Recommended
                                          Very hard working staff
                                          I come here on a weekly basis and love the staff. They always point me to where I need to be. I would give at 5 stars if they had more to display and have on hand. Inventory tends to be off a little. But overall these guys do a great job.
                                          by
                                            • Recommended
                                            They aren't just there to work. Most of these employees are actually friendly and seem to know w...
                                            They aren't just there to work. Most of these employees are actually friendly and seem to know what you need. Even if they can't help they will try their best to get you what they can. I have had a couple issues and they took care of me without hesitation. Even above and beyond at times. I'm lucky to have this store in my town. They are becoming part of my family.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Personas trabajadoras, amables y disponibles a ayudar en Espan'ol y en Ingles.
                                            Personas trabajadoras, amables y disponibles a ayudar en Espan'ol y en Ingles.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            One of the most helpful locations of all places I have been to. The employees genuinely want to h...
                                            One of the most helpful locations of all places I have been to. The employees genuinely want to help instead of all the others that act like they dont hear you and keep walking when you call for help.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            On 05/08/21 11:46am I purchased (receipt code 74299) a few plants & other items for Mother's Day....
                                            On 05/08/21 11:46am I purchased (receipt code 74299) a few plants & other items for Mother's Day. on 05/11/21 I finally had time to do my banking, in doing banking I realized I was charged for qty 122 Poly Stakes (bin 131) instead of qty 12. I went into the store on 05/12/21 9:46am to explain mistake & get refund. I explained to Melissa that i was charged for qty 122 Poly Stakes instead of qty 12, cashier LaShall stepped in & said "why did you wait 4 days to come in" "if you had come in that same day there wouldn't be a problem". Then she continues to explain the inventory difference to Melissa, I interrupt & LaShall says with an attitude "listen i've been doing this for a VERY LONG TIME I know what I am doing, in other words shut up!! After much going back & forth I finally got a refund (receipt code 33612) I did ask to speak to a Supervisor (Denise) who apparently was in a meeting but yet was able to speak to the cashier Melissa.
                                            by
                                            • Verified Purchase
                                            1 found this review helpful
                                            It's the only store for miles and they try their best to get you in and out. Staff are very young...
                                            It's the only store for miles and they try their best to get you in and out. Staff are very young and do not know much about the products they sale, although they will try to find someone.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            My buying experience wasn't a problem. My issue is when i made 2 employees aware of a frantic lo...
                                            My buying experience wasn't a problem. My issue is when i made 2 employees aware of a frantic lost kid , one replied "I know" and continued to just stand in place. I had to say a rude remark to get them to start moving and assist the kid. Retrain the employees better for these scenarios.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The store is generally good. Staff is sometimes difficult to find or not familiar with tools and...
                                            The store is generally good. Staff is sometimes difficult to find or not familiar with tools and their quality or use. Paint and cashier staff and staffing are always excellent.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Excellent customer service, neat and organized
                                            Excellent customer service, neat and organized
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            When ever I need anything I just run to Home Depot and get what I need right away! If I can’t fin...
                                            When ever I need anything I just run to Home Depot and get what I need right away! If I can’t find something I need I just ask for help and they are right there to help . Once again thanks Home Depot
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 193 reviews

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