#1 Home Improvement Retailer

Customer Store Reviews

  • 4.6 out of 416 reviews
92%Of Customers
Recommend This Store
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Showing 1-30 of 416 reviews
My Home Depot Chronicles
My Home Depot Therapeutic Shopping event today ended up with me buying three beautiful plants ( was only gonna buy one) always great finds at this Lakeview HD .!!!
by
    • Recommended
    Excellent Customer Service From Rodney always!!!
    I love shopping this Home Depot,it’s so spiritually theurepeutic for me ,especially when I’m feeling down. When Rodney is working I always leave happy,well advised with a beautiful plant and calming experience.I got this rare beauty today. The STaff there is excellent.!!!
    by
      • Recommended
      Thank you for getting rid of the shopping bags
      Home Depot has saved me so much money by not accepting Apple Pay and removing shopping bags from this location. If I can’t carry it in my hands to my car, I don’t buy it. If I’m biking by and I forget my wallet, I’ll stop at the local hardware store instead.
      by
        • Recommended
        Zoey
        Thank u Zoey for helping me yesterday I appreciate u. Plus u help me safe money so thank u again
        by
          • Recommended
          Amazing employees willing to help
          I just left the Home Depot on Halstead and had a great experience. Unlike other hardware stores they have plenty of knowledgeable employees that actually want to help you find what you need!
          by
            • Recommended
            Great Customer Service
            I meet a customer service rep by the name of Mr. Charles on the first floor, by the area where you get keys made. He was exceptional, very friendly, knowledgeable of store product and location. I visited this store on 12-19-2023, going forward Mr. Charles will be my go to person at this Home Depot location. He made my shopping experience overwhelmingly pleasant, and simply lovely. I give Mr. Charles and Home Depot a (5) Five Star Rating. In kind to the Ritz Carlton of customer service.
            by
              • Recommended
              Above and beyond staff
              I frequent this HD often and find most staff are friendly and helpful. Today I needed help cutting 40+ pieces of wood and David was so patient and diligent in helping me figure out measurements and wood types to use. I so appreciate this as someone who’s learning and making mistakes along the way. David didn’t leave me feeling judged but used humor and shared some of his knowledge w me!
              by
                • Recommended
                Best Depot
                Friendly Service and having a place to park makes this location one of the best Plus, clean store and stocked
                by
                  • Recommended
                  You can always find help at the Lincoln Park Home Depot!
                  I recently bought an old house in the neighborhood, so I spend a lot of time at Home Depot--this one is a joy! I can find what I need and there are people to help and plenty of registers open.
                  by
                    • Recommended
                    Amost excellent place to shop.
                    Each and every time I visit Home-depot I leave knowing the products I purchased are of the best quality as well as the customer service, never had to make a return trip for any reason, never a refund either.
                    by
                      • Recommended
                      Great woman I think Claudette at checkout super friendly and helpful
                      Great store I have been coming for years Always a great experience
                      by
                        • Recommended
                        Very out going
                        I’m happy with the products I have acquired
                        by
                          • Recommended
                          Home Depot Chronicles
                          Always Par Excellence’s Customer Service From The Manager “JOSE” and employees at Lakeview HD, I always feel “At Home “When I go There.Some Plants were on sale and I found the plant I’ve been looking for ,it just needed loving care and a new home.
                          by
                            • Recommended
                            Clean, bright store and helpful staff
                            I recently had excellent service late in the day.Abd earlier this year very friendly service in another department. Although Home Depotnis a bit distant from my home, I plan on now considering the store my FIRST choice for home hardware and extended items
                            by
                              Paint mixing hero!
                              Let me recount an extraordinary encounter from the upstairs paint department of Home Depot. Amidst the hustle and bustle, there stood a remarkable individual, a true hero among mere mortals. With a single stir/shaker machine at his disposal, he fearlessly faced the daunting task ahead. This paint attendant, calm and collected, effortlessly matched and mixed gallons of paint while a crowd of ten impatient customers looked on. He worked diligently, slinging paint cans with an agility and precision that left onlookers in awe. It was a sight that would make even the most seasoned painters envious. Throughout the chaos, the hero of the paint department maintained a genuine smile on his face. It was a testament to his unwavering commitment to customer service. Little did we know at the time, but the next morning, I had the pleasure of crossing paths with this remarkable individual once again. I couldn't resist expressing my admiration for his exceptional performance. I approached him with a wide grin, extending my hand for a high five, and commended him on a job well done. It was a small gesture of appreciation for the paint-slinging superhero who had saved the day. Though his name remains a mystery, his impact on that fateful day will not be forgotten. The Paint Department's Unsung Hero, operating upstairs in Home Depot, stands as a beacon of inspiration. His ability to handle the chaos with ease and deliver outstanding service is a testament to his professionalism and dedication. So, the next time you find yourself in Home Depot's paint department, cast a glance upstairs and offer a silent nod of appreciation to the unsung hero who quietly works his magic. He may not wear a cape, but his paint-spattered apron is a symbol of his unwavering commitment to serving customers with excellence. In conclusion, let us raise a metaphorical paintbrush to the Paint Department's Unsung Hero—a master of his craft, a symbol of outstanding customer service, and a reminder that true superheroes can be found in the most unexpected places.
                              by
                                • Recommended
                                Manager “Javier”, Rodney in Garden Dept.
                                I had a dispute with an overwatered plant I had bought from this HD prior today about a return. But I received Excellent ,Professional Customer Service from The Manager Javier and Employee Rodney who are always Consistent in their Service . It’s always a relaxing pleasure shopping in the Garden/ Plant Dept.
                                by
                                  • Recommended
                                  customers are ignored at this location
                                  Staff is either on the phone or talking to each other and they turn away rather than offer to help customers.
                                  by
                                    1 found this review helpful
                                    Excellent Customer Service!!!
                                    I would like to thank Madame Pam (Store Manager) for hiring Caleb, Adrienne and Kamran-Associates that go above and beyond in helping confused customers!
                                    by
                                      • Recommended
                                      Boot trays
                                      Great product! Thanks to great thinking employees I purchased Boot trays to line under my sink to hold the water in case of another leak. They fit perfectly and are doing the job.
                                      by
                                        • Recommended
                                        Caring Customer Service
                                        Attentive, helpful customer service by Chester and EJ in particular. Both went above and beyond to help me solve thorny DIY problems.
                                        by
                                          • Recommended
                                          Plant diaster
                                          Well I was so happy today after visiting my favorite HD in Lakeview. Customer Service Rep “ CHRIS” was so sympathetic and accommodating to a previous plant diaster I had. Going above and beyond by replacing it. Excellent customer service this HD always have. Grateful to live close by
                                          by
                                            • Recommended
                                            Awesome customer support, throughout the store
                                            Probably two different Home Depot employees asked me if I needed help. One escorted me to the item I was looking for (on a different floor!). Even though I was in the self checkout, another employee did virtually everything for me (and I didn't ask for or need the help)–very friendly and helpful!
                                            by
                                              • Recommended
                                              Great experience
                                              Everyone was so helpful, eager to help, and just so friendly! I was impressed and had a great experience.
                                              by
                                                • Recommended
                                                Perfect
                                                Very good stuff, good worker, helpful
                                                by
                                                  Great store
                                                  Extremely friendly and knowledgeable staff. The Lincoln Park store is like yours old timers small neighborhood hardware store. Cozy atmosphere any product you need and all the staff smiles and speaks to you as you walk pass them I love this store and all its team membrrs
                                                  by
                                                    • Recommended
                                                    It's OK
                                                    Good location for one of my jobs. Lincoln Park and they had what I wanted.. Employees were findable and helpful and they had what I wanted in stock but the parking garage gives the feeling of confinement and claustrophobia and its dark and dirty too.
                                                    by
                                                      • Recommended
                                                      Water heater installation
                                                      Leak from a gas water heater - visited the website, selected a new one, rapid response from home depot, and the following day two young men arrived and did a beautiful job with the replacement - it was fast, efficient, and fixed a few other apparently non-code things around the system.
                                                      by
                                                        This is the BEST Home Depot store I have ever shopped.
                                                        The employees at this Home Depot are the most helpful employees I've ever encountered.
                                                        by
                                                          • Recommended
                                                          Generally Good
                                                          Surprisingly, this store still had a lot of beautiful, exotic houseplants available this late in the season. I wish I had taken a snapshot photo.
                                                          by
                                                            • Recommended
                                                            Marco and Team Were a Great Help
                                                            My basement flooded due to the recent heavy rains and Marco and his team made sure I had everything I needed and got me out the door fast so I could get to work. They saved me a bunch of time and a call to a contractor so I could clean up myself.
                                                            by
                                                              Showing 1-30 of 416 reviews

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