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Filter Reviews By:Rating, Profile, Gender, Age (489)
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Showing 1-30 of 489 reviews
Mar 6, 2024
Great store
Great store always clean and friendly staff asking if they can be of service if they can’t answer they will get a manager
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Recommended
Aug 4, 2022
The only thing that works in this store are the cashiers
As always in this store a lot of mess and to top it off today seven lines closed at 3:00pm, the day they change the administration they will work.
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May 11, 2022
I visit this store every day and it gets worse every time, the lazy workers never help, only the cashiers help and as always, either they don't have the product or it's on the carts that always keep them busy, the problem of that store is the administrati
SHOPPING CARTS OCCUPIED ALL THE TIME
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May 3, 2024
Great store
I am always pleased when I shop at Home Depot, the staff is always helpful and couteous.
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Recommended
Apr 21, 2024
It was the only vanity I could find that I loved with a white quartz top!
I purchased a beautiful driftwood oak double vanity with a white quartz top! I can’t wait to receive it!
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Recommended
Mar 28, 2024
LaWayne was an answer to prayer
Without me asking, Lawayne offered to and then loaded my 10 bags of garden soild and tow bags of manure.
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Mar 27, 2024
Great cashiers but the other store is better maintained
Great cashiers but the other store is better maintained
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Mar 19, 2024
Poor customer service at the customer service desk!
You can’t get no help there, customer service lady had me waited more minutes, so she can take care of her business!!!!!
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Mar 12, 2024
Summary of the Richmond Road Home Depot, Lexington, KY
I rarely encounter an employee at this Home Depot store, and have that employee be gruff with me or not have the time to help me. Getting correct aisle location for the item I seek is usually what I am seeking help on.
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Feb 29, 2024
I know we’re everything is
I shop here all the time and people know me and are very helpful and friendly
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Recommended
Feb 17, 2024
Outstanding
Bravo 👌👏👌 keep it up 👏
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Recommended
Feb 11, 2024
Great associates
Very helpful at finding a tool that was in my budget
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Recommended
Feb 4, 2024
Convenient & Friendly
Just went for a screwdriver and needle nose pliers. Hazel was super friendly checking us out! She made sure we found what we needed and informed us of the benefits of a Home Depot card.
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Recommended
Jan 24, 2024
Love this Place
Richard in Appliances has worked with us for over a month to make sure we get the perfect set of appliances that we want for our new home. He was relentless in his dedication to helping us find the perfect set. Many phone calls back and forth and many, many clicks of a keyboard. And we brought them home today. I know we could have easily been just another customer and another day to him. However, he made it worth the 90 mile drive 1 way to visit this store. Thank you Richard and thank you Home Depot.
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Recommended
Jan 15, 2024
Nice people!
This store is the best!
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Recommended
Dec 14, 2023
Excellent Service
We came into the store early that day with intentions on ordering a front door for our new house. Jeff who was only filling in that day went out of his way to assist us. He spent time with us assisting us in every way to make this dreaded trip a pleasant experience. I cannot say in 500 words how much it meant to have someone with a smile and willing to help. I generally dread trips to any home improvement store. Now I feel like i have a friend there.
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Recommended
Nov 8, 2023
Hazel
Is a cashier. She is WONDERFUL. Friendly, remembers customers faces. I find patronize HD because of Hazel.
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Recommended
Oct 27, 2023
Good Home Depot store
I get great customer service and enjoy catching the sales there.
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Recommended
Sep 1, 2023
Customer Service
Customer service is non-existent!!! You get more help with self check-out!!!
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Aug 4, 2023
Unbeatable Customer Service!
Lexington HD large center with individual customer attention. Great team of employees!
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Recommended
Aug 4, 2023
Not very helpful in flooring need to help people instead or looking at you and walking by be more helpful its your job
Just bought it no review yet thanks
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Recommended
Jul 25, 2023
Harrodsburg store in Lexington
Good store. Will visit again
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Jul 15, 2023
best employees of the work in the world
friendliest nicest helpful made sure I found everything I was looking for best store I've ever been in
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Recommended
Jul 13, 2023
Excellent customer service
I had the pleasure of having "HAZEL" as my cashier. She is a joy! Positive, helpful, and I believe an asset to this store!
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Recommended
Jun 20, 2023
Location of product very important
I’ve purchased ryobi grinders
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Recommended
Jun 16, 2023
Shopping experience
I shop at Home Depot regularly and they always go out of their way to accommodate my needs. Also I noticed they always keep a bag of dog treats under the counter for every dog that comes in the store. I don’t have a dog but I think thats a very nice thing to do. One lady told me her dog gos nuts when she drives past Home Depot because of this 😂
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Recommended
Apr 27, 2023
Friendly and helpful
I go to this Home Depot often as it is near my house. The staff are friendly and helpful. I appreciate the employees and that they make me feel appreciated as a customer.
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Recommended
Apr 20, 2023
Great customer service!
Meridith and Valerie are two all stars at this store! Made my shopping experience great!
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Recommended
Apr 2, 2023
Employees, very courteous, and willing to help
I purchased carpet for my home, was very satisfied return to purchase carpet for business
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Recommended
Mar 18, 2023
Outstanding customer care
I am new to the area and was very warmly greeted by the employees of this store. They welcomed me having my small dog with me and gave him a treat. Best customer care in a Home Depot I have experienced in a very lo g time! Thank you