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Showing 1-30 of 587 reviews
Jun 28, 2023
Shannon terrible cashier
I got treated very poorly by 3 employees, getting eyes rolled made fun of taunted and not helped loading to my truck they just partially helped inside store avoiding most of the work and after loading inside taunting me telling me good luck loading that.
by
Jul 30, 2022
Train lumber people on the saws
I have two angled end I have to square up. Making the 20 dollar board short due to the lack of training with step 1 push board square against fence
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Mar 4, 2022
Vanity
I bought about a month ago
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Recommended
Nov 6, 2021
Great products
I bought this door and it one of the better sliding doors I have installed in a while
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Recommended
Feb 29, 2024
Online order failure
I would definitely call the store to ensure your entire online order is available for pickup before driving to the store. Several times I have been told my order was ready to only show up and it either A: not be ready or B: They were out of stock and didn’t notify me.
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Jan 23, 2024
Awesome customer service!
Each time I go in store I am welcomed by a friendly employee and on my way out they are just as friendly. I love home Depot!
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Recommended
Jan 15, 2024
Excellent Service
Customer Service helped me find an item over the phone which happened to be the last one left in stock. I appreciate the extra-effort of Customer Service in finding the item for me.
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Recommended
Jan 14, 2024
Friendly and helpful
Store employees where very friendly and helpful
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Recommended
Nov 4, 2023
JR in garden center was amazing!
JR went above and beyond for us. We came in looking for a specific christmas tree. The website and floor said they were out. JR looked deeper and said one might be coming on a truck. He searched every box that came off that truck, even one that was tucked behind a bunch of other pallets (he had to get a fork truck driver to move the pallets so he could look) and found the tree! Most employees would have stopped before that point. JR was friendly, motivated and really impressed us.
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Recommended
Sep 14, 2023
Great customer service
The folks at the Pro desk were able to get me what I needed over the phone. Very Helpful
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Recommended
Aug 25, 2023
Brand new shed
I did an online quote for a shed & had to go in the store to get a manager’s approval for a 24 month interest free. When I walked in the first employee I seen I asked where I would go to complete this purchase. The associate whose name is Rose, immediately said she would take care of me. She had to call Tuff She’d to complete my order and then called the Home Depot credit card service to make sure I would get the 24 month interest free.
I was in and out within 30 minutes.
Rose is a Rockstar!!!
Now hopefully Tuff Shed’s delivery and installation will be another great experience.
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Recommended
Aug 23, 2023
Helpful employee
So sorry I don't remember his name, I went in to purchase a replacement patio door. He volunteered help and explained each step of the process. Very helpful and got me started.
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Recommended
Jul 26, 2023
Great store
The employees at the Lawton home depot seem to all enjoy their jobs, always smiling and pleasant. I love shopping at my Lawton Home Depot.
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Recommended
Jul 6, 2023
Better than in the past
This location was poorly kept for a long time, but under new management the merchandise is no longer dusty, with damaged packaging, etc. I rarely liked to shop there and usual went to a competitor location. However, I am very pleased that the place has been cleaned and the employees that I met were friendly and helpful. A great change!
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Recommended
Jun 23, 2023
Great floor design
I went to home Depot and found everything I needed
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Recommended
Jun 6, 2023
Great service!
Great supply of products and very helpful employees.
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Recommended
May 24, 2023
Friendly and helpful employees
Super customer service. Store usually has items I need in stock.
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Recommended
May 19, 2023
Great help
We where needing help with loading our wood. A very helpful young man with a great attitude came to our rescue. His name was Demitrius. A wonderful asset to your team
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Recommended
Apr 30, 2023
Great customer service
Everytime I visit this store I receive excellent customer service, the employees are friendly and the store always has what I need in stock. I prefer to shop at this store above all other hardware stores in my area
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Recommended
Apr 28, 2023
Supervisors and Leadership at Fault
Today, I had a horrible experience with the Garden Center clerk while checking out. I bought some pavers a few days ago and came to purchase 10 additional pavers. The clerk from my previous visit-Ms. Barbara was very helpful. However, today the clerk was having difficulty identifying the vintage pavers. Also, she stated that they no longer pull up telephone numbers to look up individuals for their military account. Really? I told her I was here 4 days ago with no issue. She never gave me eye contact, never apologize for me waiting over 15 minutes for her to figure it out because she did not seek any assistance. I took my pavers, explained the situation to the second clerk inside the store. She started to explain that I would have to go online, blah, blah, blah. At that point, I gave her the receipt of my "previous purchase x 4 days ago) with the paver information. Finally, she finalized my purchase using my old receipt. I'm glad that I had my receipt. No apologies or anything. Clearly, this is a supervisor's and leadership issue. Where's the training? It was drizzling outside and apparently this clerk could care less, shielded her face with her hands, never spoke a word except to tell me she could not complete my transaction (military discount). Come on Home Depot leadership, you could do better than this!!! Train your employees because this could have turned out very ugly indeed!
by
Apr 10, 2023
Love the store
bought 4 new kitchen appliance...
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Recommended
Apr 7, 2023
Clean organize store
I was all over the store and every area was organized and very clean it was easy to find what I needed and when I needed help someone was always available.
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Mar 3, 2023
Appliance associate Raquell
Raquell was really sweet and patient. Waaaay better than the experience I had at Lowe’s with their rude associate. This young lady deserves a raise with so much praise for really taking the time to show me options I might like in store and looking products up online.
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Recommended
Feb 15, 2023
Great store! Great Customer Service and Staff!!
We bought a new oven/range and were very pleased with the model we chose. Great value for the price and had all the features we wanted in a new stove.
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Recommended
Feb 12, 2023
STIFLED BY MEDIOCRITY
NORBERT, GILBERT, ANDREA, ADRIAN, NORMA, AND A HANDFUL OF OTHERS CARRY THIS ENTIRE STORE WHEN IT COMES TO CUSTOMER SERVICE IM IN THIS STORE SOMETIMES 7-10 TIMES A DAY AN VERY FEW EVER GREET PEOPLE BUT THEM. AN OR ARE EAGER TO HELP PEOPLE. EACH AREA SHOULD HAVE THE SHELVES FRONTED AN STOCKED WITH BACKSTOCK BEFORE THE END OF EACH SHIFT AN OUTAGES CLEARED FROM INVENTORY BEING WRONG, SELF CHECKOUT SUCKS NO MATTER HOW MANY PEOPLE ARE THERE. NO ONE WANTS TO CHECK THEMSELVES OUT, AN EMPLOYEES RUNNING CASH REGISTERS ARENT TRAINED ENOUGH TO MAKE SURE THEY SCAN EACH SKU BECAUSE IT MAY LOOK THE SAME BUT ISNT WHICH LEADS TO INVENTORY BEING OFF, AN THEY DONT KNOW HOW TO LOOK ITEMS UP, YOUR LOOKUP SHOULD BE SIMPLER AN IT CLEARLY IS NOT ESPECIALLY FOR PEOPLE THAT HAVE NO CLUE WHAT THEY ARE EVEN LOOKING AT. AND YOU HAVE A LOT OF THEM. THE LOADING ZONE BEING BLOCKED OFF, COMPLETELY ME OFF, FIX YOUR PARKING LOT TO ACCOMODATE BIGGER TRUCKS AN TRAILERS WITH ANGLED PARKING.
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Feb 11, 2023
Helpful Employees
I went to buy glow and the dark paint and I couldn’t find it. I asked an employee named Pat about it and he impressed me by finding it right away and then asked if there was any else I needed. That impressed me and I will be returning to the paint area to shop.
The second employee Jessica actually went looking for the barcode for a plant I bought. She was nice and didn’t seemed put out. Stores should have more employees like that to ease the shopping experience.
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Recommended
Jan 19, 2023
Great service!
I had a difficult list but received the best service! Richard T has great customer service skills and was very helpful. Gerald, the cashier, was very polite and nice.
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Recommended
Jan 2, 2023
Great
Refrigetator ! I am exicited about my frige. Be here tomorrow.
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Recommended
Dec 10, 2022
Great store
Always have what I’m looking for in stock. Helpful associates.
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Recommended
Nov 30, 2022
ABOVE AND BEYOND
I go to this store very frequently, and today, like most days were awesome. Thanks Adrian for going above and beyond. The store had received a truck to unload so therefore, staff was shorted, and he helped me, when I know that wasn't his department. Thank you again!