#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)753-1404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5710 San Bernardo Ave
Laredo, TX 78041
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 280 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (280)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 280 reviews
Excellent product s and much more.
I bout a ceiling for my living room and it's working beautifully.
by
    • Recommended
    Always helpful and awesome store.
    Every chance I get I go to Home depot especially on memorial, fathers day etc for the available specials. Also when something gets broken around the house most definitely is my 1st pick to go before headed to other locations prices are awesome staff is awesome love this store .just got this on memorial day to better my tooling awesome so happy to get it .
    by
      • Recommended
      Great products and very good quality
      Paint PPG with Diamond Semi Gloss Paint and Primer is beautiful result in y house .
      by
        • Recommended
        Need a second location for our city
        This is an old Home Depot and the parking lot needs resurfacing with quality materials. Parking lot gets packed and full of reckless drivers . Laredoans deserve another newer location to serve North Laredo customers .
        by
          • Recommended
          Washer
          Bought a washer (Maytag). Great employee
          by
            • Recommended
            Great service
            I had initial issues with a returned item that required the intervention of the assistant manager. After identifying the problem the assistant manager and his customer service staff solved the (IT) related issue and promptly processed the return. Courteous management and staff, great service. HD will continue to be my go-to place for all further building and construction projects.
            by
              • Recommended
              Customer service
              Worst customer service in the state of Texas. I have been to several different Home Depot store throughout Texas( maybe 20) and by far Laredo has is the worst
              by
                Great value
                Great experience and awesome prices, everything on stock and the quality of products is amazing
                by
                  • Recommended
                  A quick shopper’s review
                  I had brought a box cutter and razor replacements for work the staff was very nice and passionate in their work stations.
                  by
                    • Recommended
                    Awesome employee Greg from the Garden Center
                    Mr. Greg from the garden Center was super professional & welcoming. I loved his attitude, and I really appreciated the fact that when I would ask questions about certain products, he could actually answer me & was very knowledgeable about the store & the store's products and promotions going on. I will definitely be returning to shop at that store, hopefully I'll run into Mr. Greg .
                    by
                      • Recommended
                      great place to do your sopping needs.
                      i made a 1200sq ft storage and i bought everything at the home depot store in laredo.
                      by
                        • Recommended
                        Poor customer service
                        I went to purchase a portable ac unit, the workers within the store helped me find what I was looking for. The problem was the employees at the front where the ac units were. They saw me drag the heavy box all the way to the checkout and no one offered to help me. Then the girl in the self checkout saw me struggle and didn't call on anyone to assist me.
                        by
                          AWESOME EXPIERENCE !!
                          I BEEN SHOPPING IN THIS PARTICULAR HOME DEPOT STORE IN LAREDO TX. CANT COMPLAIN. FROM EMPLOYEES TO HAVING EVERYTHING WELL ORGANIZE . LOVE TO SHOP HERE THANK YOU HOME DEPOT.
                          by
                            • Recommended
                            Shopping Expirence
                            Very horrible experience. I went to buy flooring products for a shower, and they were completely put. The horrible part was the lady by the name ANA which was very rude. Zero stars for this review.
                            by
                              Wonderful staff!
                              In one shopping experience I needed help 3 times...All 3 employees I needed to talk with were most helpful! One helped me with buying a shower-head replacement. Another (2 times) with 2 kinds of light bulbs I needed, and the 3rd young man went out of his way to help me with a lonmg list of items my painter gave me that he needed to do a job at my house. The Home Depot employee walked with me from aisle to aisle helping me to select the paint, brushes, roller, tape, rags, even mixing up the color I needed.....I was impressed with his helpfulness and his knowledge of where all the items were located,
                              by
                                • Recommended
                                No deals
                                Not as good deals compared with another Texas stores
                                by
                                  • Recommended
                                  An employee from the store
                                  Felipe lancon was of great help when I went to look for wood to make a diy project for my wife. He went above and beyond to help me out. There should be more people like him in this world. He deserves a raise
                                  by
                                    • Recommended
                                    Christmas decor shopping
                                    Greg in seasonal and Chris the cashier gave phenomenal customer service.
                                    by
                                      • Recommended
                                      Great teamwork and kind staff!
                                      I've been constantly purchasing at the Laredo, Texas store since the first time I decided to work on my bedroom renovation. The reason for me to recurrently purchase at this location instead of the stores at SATX or even the one in Nvo. Laredo, MX, is the fact that I as a local customer , have witnessed more teamwork which results in quicker and clearer answers for product specifications and applications. In addition, I can share that the staff is very kind to both local and spanish-speaking customers from MX, allowing for clear and effective communication.
                                      by
                                        • Recommended
                                        Great Customer Service
                                        The people that work here are knowledgeable and want to help you ! Roel was helpful and you could tell actually cared about the people coming to get help with their projects. Very approachable and made sure to explain in detail how to complete the project ! Thank You Home Depot and Thank you Roel the electrician !
                                        by
                                          • Recommended
                                          Hire more employees
                                          lines are long, not enough employees to help customers, they are either nowhere to be found or are hiding somewhere on their phones while being on Facebook or Tiktok. Open more registers. Train employees to be efficient, friendly, and available yo customers,
                                          by
                                            Lack of Carts for PRO side
                                            This Home Depot needs for carts for the PRO side. Never fails, you have to walk the entire parking lot to find a cart. Takes longer than the actual time shopping.
                                            by
                                              • Recommended
                                              Best friendly staff
                                              I am proud to be from Laredo and also to have such an honest and gentle staff working for our local Home Depot store - especially the young people from college who help with every project we have. Especial thanks to young associate Karla who very honestly informed me I left change in a Self-Checkout station. We appreciate more employees like her. Thank you.
                                              by
                                                • Recommended
                                                Great experience
                                                Great selection of waxed bareroot roses. And soil for all types of plants.
                                                by
                                                  • Recommended
                                                  Awesome customer service
                                                  I just bought a Samsung dryer today, the price was by far the lowest in my area. And even though it was Black Friday, the customer service was great.
                                                  by
                                                    • Recommended
                                                    Christmas Decoration - Shopping
                                                    Very excited that I started my christmas decoration early - a lot of neat and new stuff they had this time around.
                                                    by
                                                      • Recommended
                                                      My shopping experience at Home Depot has always been a good one. I needed assistance to find a fi...
                                                      My shopping experience at Home Depot has always been a good one. I needed assistance to find a filter i asked and employee and was told where to find it without having to look all over the place for it. The employee's are very friendly and will go out of there way to help you out.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      The associate at the plumbing department was very helpful and friendly.
                                                      The associate at the plumbing department was very helpful and friendly.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      They have excellent customer service and unbeatable prices!
                                                      They have excellent customer service and unbeatable prices!
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Home Depot has always provided great service, with great products, always the place to go for hom...
                                                      Home Depot has always provided great service, with great products, always the place to go for home improvement.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Showing 1-30 of 280 reviews

                                                      Nearby Stores