#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(810)245-6024
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1500 Summit St
Lapeer, MI 48446
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Customer Store Reviews

  • 4.8 out of 608 reviews
95%Of Customers
Recommend This Store
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Showing 1-30 of 608 reviews
Excellent service from every employee I dealt with!
Stacy at the Pro-Desk made multiple calls to connections through the company to make my order happen in the least complicated way. After staying at the store until midnight, driving home through a snowstorm, and not getting home until 2 A.M. which I didn’t know about until talking to him the next day, he then proceeded to offer delivery of my toolbox to my house and never skipped a beat on anything. In my opinion he went above and beyond more than I’ve ever had a retail associate do in my life. That man doesn’t just deserve a raise, or a bonus, he deserves a promotion because that’s the kind of person other team members should learn from when dealing with the public.
by
    • Recommended
    Lapeer Home Depot
    Tile floor is not done Jet
    by
      • Recommended
      Courtesy
      I enjoy shopping at this Home Depot everyone is always so kind!
      by
        • Recommended
        The garden area was really open and inviting. Shelf’s were stocked up and ready to go for spring time.
        With the nice weather we’ve been unexpectedly having they have really taken the time to make sure the garden area was ready to go. Kudos to that team
        by
          • Recommended
          Friendly and helpful workers!
          We went in looking for a specific rug. Keith went out of his way to help us find it and help move a product that was in the way. Big thanks to him and the man at self checkout that helped us too.
          by
            • Recommended
            Installatiins
            They don’t know how to install dishwashers at all.
            by
              Great associates
              Very knowledgeable and helpful
              by
                • Recommended
                Great employee
                Dennis was so very helpful and friendly. Thank you!
                by
                  • Recommended
                  Exceptional Service
                  We just purchased blinds at Lapeer, MI. Nita and Tyler were exceptional in every way in helping me understand and navigate the process. You don't find many places where they care about the customer, but Home Depot does. from Liz at the service desk who has had to help me with my returns.. always with a smile and encouraging Emily has helped a lot as well on many occasions. You have a consistently positive, knowledgeable, and conscientious staff.
                  by
                    • Recommended
                    Awesome selections
                    I have always purchased my paint & painting supplies, from Home Depot. They're great helping with selection of colors. Very knowledgeable.
                    by
                      • Recommended
                      Great time
                      Debra s and Hank did a great job
                      by
                        • Recommended
                        Employees are always helpful and friendly.
                        Home Depot is like a candy store for the Do It Yourselfer. I love going there when I need something and also just to simply browse and see what is new on the market. I have never had a disappointing experience. The employees are always helpful and very knowledgeable. Keep up the pleasureable atmosphere and thanks to all your employees for the great advice over the years!!!
                        by
                          • Recommended
                          10 STARS on this visit
                          like i said...i will be back
                          by
                            • Recommended
                            Excellent store
                            I had a very smooth transaction today. The cashier was extremely helpful, knowledgeable and friendly. Very nice store! Will go back for my garden supplies.
                            by
                              • Recommended
                              Outstanding customer service in this location!
                              Very helpful and friendly associates in this store.
                              by
                                • Recommended
                                Great Service
                                We have bought several appliances from this Home Depot. Love the service and the store. I am always greeted throughout the isles. It's also very clean and well stocked.
                                by
                                  • Recommended
                                  Customer service is non existent
                                  I went in to get some caulking and lumber and no one helped me e
                                  by
                                    Easy order at store
                                    Was unable to order online so store employee did it for me by phone..
                                    by
                                      • Recommended
                                      Sad truth, Home Depot is not what it used to be
                                      It seems every other item, or even 2 out of 3 items are defective that I buy from here, from water heaters, to simple items such as paint brushes, most should never have left the manufacturer. Now I do not expect perfection in anything, but the items should at least function as the item they are. The delivery service they use "Roadie" is terrible, got cussed out because I refused delivery of a faulty item, and the woman did not even speak english. To be fair the store manager, or one of the managers, not sure, tried to make the situation right, but I tried too many times, ended up buying a AO Smith water heater from another store, which is much better quality than Rheem and came without dents (tank does not feel like a aluminum can). As I stated above it seems like ALL of the products I buy from Home Depot lacks quality, I spent 1000's at this store, I visit the return line often. The only items I had bought without issue was a Whirlpool washer and dryer set, but thats due to Whirlpool still being a stand up company that makes quality products. Sad part is too, for example Everbite water heater lines leaked out of the hose connectors (look up the reviews on Home Depot, they ALL LEAK like this, yet they still sell them, and trust me it's not due to my installation (had to get hoses from another store of a different brand, no leaks), I went through three of these hoses. Sadly since it was part of a water heater install kit, just have 2 faulty hoses to toss out. I live far from the other hardware stores and about 25 minutes from home depot, I am now driving more than an hour to hit the other hardware store that starts with a L. Sadly one of my favorite stores to shop at (Home Depot) is no longer on my list, i will just go there for simple things such as nails and screws when needed and take the long ride elsewhere for anything else.
                                      by
                                        Great sales person
                                        We really liked our salesperson Debra S.
                                        by
                                          • Recommended
                                          Cheerful kind employee makes moms day!!
                                          We had had a rough morning. I am 60 and my mom is 83. It was so nice to come into your store and get some things for cutting copper pipe and cleaning out my garage after having a new boiler system and plumbing done in my house. Some people can be very “ageist “and it can be quite painful… Everybody in your store was lovely and the bathrooms were clean and sanitary and we found everything we needed… Keep up the good work and what a great management staff you must have to have charming Kind employees
                                          by
                                            • Recommended
                                            Excellent service
                                            The store is extremely clean, friendly and the staff are very knowledgeable. Have questions about something? You can find and associate fast and have all your questions answered I cannot say enough about the Lapeer store.
                                            by
                                              • Recommended
                                              WONDERFUL EMPLOYEES
                                              Employees were extremely helpful. Would recommend this store.
                                              by
                                                • Recommended
                                                Staff no help at all
                                                Wrong prices on wrong materials in wrong place. Bought 110 large landscaping blocks, had to move them by my self. Asked for help none came. One employee did stand there and watch me.
                                                by
                                                  Always helpful
                                                  I ordered a zero turn lawn mower that was not in stock at the store. The young gentleman that took my order was so helpful and explained a few things that I would not have known about the mower unless I read the entire manual. The mower was shipped faster than quoted. Very pleased...
                                                  by
                                                    • Recommended
                                                    Great employees
                                                    Great employees thanks
                                                    by
                                                      • Recommended
                                                      A pleasaent experience.
                                                      Employees very helpful and a nice assortment of lumber.
                                                      by
                                                        • Recommended
                                                        Our shopping experience
                                                        My cashier Blanca was an absolute pleasure !!! I work retail and I know how hard it is some days to do our jobs!!! We rarely hear the good, so I wanted to take this opportunity to let you and Blanca how very pleasant our shopping experience was
                                                        by
                                                          • Recommended
                                                          The customer service is terrible
                                                          I was buying lumber which I do quiet a bit for the many projects that I create. Everytime I shop at this store the men are treated with more respect and customer service than the women. Just because I am a woman doesnt mean I dont know how to use a saw, drill, or any other power tools!
                                                          by
                                                            Great Customer Service
                                                            I have never had store employees go out of their way to make sure I saved the most money possible - the Appliance sales ladies let me know when the best sales would be and to make sure I inspect appliances within 48 hours and the cashier made sure I got all discounts on my purchase.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 608 reviews

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