#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)336-4934
Tool & Truck Rental(512)336-4930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11301 Lakeline Blvd
Austin, TX 78717
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Customer Store Reviews

  • 4.8 out of 730 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 730 reviews
Wonderful employee !!
Mario an employee there helped was wonderful and helped us greatly !!!
by
    • Recommended
    Great location
    I was looking for some washers in this very large store. The helpful employees guided me to where I could find them and BJ checked me out with Much enthusiasm. Made my day and visit. Very clean, well organized store. Glad I shopped this location today.
    by
      • Recommended
      Amazing knowledge and employees
      We came with a paint dilema. Our current paint is agreeable gray from 4 yrs ago when we bought our house. We wanted to patch some stain in the wall with a matching color but the color that the contractor gave us was impossible to match. We came to the store thinking maybe they can't match it. Madison in the paint department was very knowledgeable about the percentage of color to mix and try her best to match the sample that we have several times. We got it to almost perfect and we hope it works, however the detail in her work and knowledge assure us that is the closest that we could get knowing that builders will cheat on the paint diluting the paint at the time of closing. We come all the way from Liberty Hill to this home depot because they always have the greatest and knowledgeable staff.
      by
        • Recommended
        The store is well stocked, always clean, and the employees are very helpful!
        I stocked up on bags of garden soil in preparation for spring planting and also AC filters that I needed and got a great price!
        by
          • Recommended
          Flooring Purchase
          Inventory was not available for in store purchase, but was able to secure for future purchase. In store flooring employee was very knowledgeable and helpful.
          by
            • Recommended
            Window treatments and Blinds
            Meeting Fabiola Rodriguez at Home Depot was a profound experience that touched our hearts in ways we never imagined. In all my 39 years, I've never encountered a specialist like her. Fabiola didn't just guide us through window treatments and decor; she led us on a journey of self-discovery and enlightenment, a process she aptly termed "Shopping Enlightenment." What struck us most was Fabiola's genuine care and sincerity. Unlike typical salespeople, she never once pushed products onto us. Instead, she patiently listened to our needs, gently guiding us to understand not just the products, but ourselves. With her guidance, we realized that this wasn't just about decorating our home; it was about finding pieces that truly resonated with our souls. Every interaction with Fabiola felt like a gift. She didn't just assist us; she empowered us. Her passion for her craft and her dedication to her customers shone through every conversation and recommendation. In the end, it wasn't just about the window treatments or decor; it was about the profound connection we formed with Fabiola and the unforgettable experience she provided. Fabiola Rodriguez isn't just a specialist at Home Depot; she's a beacon of light, a true gift to anyone fortunate enough to cross paths with her.
            by
              • Recommended
              Best Home Depot Ever
              Each time I go to this store every employee is very friendly and eager to help. I love the fact that costumer care is a very high priority for them.
              by
                • Recommended
                Excellent Service!
                If you need an appliance and want a great customer service, ask for Lonnie Tyson - he has helped me with three appliances in the past few months and the experience has always been excellent. Also, he is a veteran so please thank him for his service in protecting us.
                by
                  • Recommended
                  Great service, knowledgeable and friendly staffs!
                  Jim from appliance dept and Patricia from carpet dept, they are very friendly and knowledgeable. We just bought a home in Austin and about to move from Houston to Austin. They have shared a lot of tips and their own experience about home improvement projects. Really appreciate the advice.
                  by
                    • Recommended
                    Great Service! Feeling of surrounded with treasures
                    I love visiting this store whenever I need some tool, or something to maintain my house, or any house hold items. I love the way their service members help customers in a friendly manner
                    by
                      • Recommended
                      Great Service and easy to find
                      Well organized,, easy to find and staff was provide great service
                      by
                        • Recommended
                        Home Depot's best Pro Team in TEXAS!!!!
                        Shout out to Gwyn, Larry, Jay and Joseph at the Pro Desk!! I buy a lot of materials for our business, and the customer service is always exceptional! They make sure I get what I need when I need it. They are a huge part of our team and the success of our business!
                        by
                          • Recommended
                          Ask for salesperson Lonnie
                          Lonnie graciously and competently took care of our dishwasher needs
                          by
                            • Recommended
                            No help
                            I’m not afraid to ask for help. No one offered and I couldn’t find anyone to ask.
                            by
                              Made new lifetime shoppers
                              Had the best experience at this location with Jim in appliances! We're new homeowners and will be back to this location.
                              by
                                • Recommended
                                40ish bricks in the August Heat
                                I had excellent service and a very pleasant experience during the purchases of decorative large bricks from this store that both Madison and Samuel assisted me with in a jovial experience on August 27th and that 105 degree August heat. Very pleasant indeed and I'd recommend this store highly.
                                by
                                  • Recommended
                                  Cashier was great!
                                  BJ at the garden center check out was extremely friendly and cheerful. He just made us smile during our visit. The world could use more people like him in it.
                                  by
                                    • Recommended
                                    Very friendly and helpful employees!
                                    My husband and I go to this store probably twice a month and always are greeted by friendly and helpful people.
                                    by
                                      • Recommended
                                      Great Customer Service
                                      Just moved back to Texas from California. Night and day difference. All of the staff was welcoming.
                                      by
                                        • Recommended
                                        Great customer service!
                                        I’ve been shopping at the Lakeline location since it opened many years ago. They have consistently stood by their products, & their employees are consistently pleasant & helpful.
                                        by
                                          • Recommended
                                          Great staff.
                                          Zack, one of the managers is very dedicated. Although it didn’t get resolved in a satisfactory manner, he tried his best to rectify an aggravating experience at this store.
                                          by
                                            • Recommended
                                            Always find what I need.
                                            Lake line Home Depot is one of my favorites. Is rare when I don’t find what I am looking for.
                                            by
                                              • Recommended
                                              GARDEN PRODUCTS
                                              I bought garden plants, very nice healthy plants
                                              by
                                                • Recommended
                                                Great gardening section
                                                I did have to look around to find someone to help me in the garden section. I waited about 3 minutes for Mike from the gardening section to come over. I did notice that Mike said: I did have to look around to find someone to help me in the garden section. I waited about 3 minutes for Mike from the gardening section to come over. I did notice that Mike said: 'good morning' to everyone he passed along the way. He picked up all of the heavy bags of granite, pea pebbles etc that I requested, followed me down to check-out and loaded up everything in my vehicle. Wished me a 'good day' and thanked me for doing business with Home Depot. Thanks Mike.
                                                by
                                                  • Recommended
                                                  Great store - great people there!
                                                  The folks who work here are great and make you feel like you matter to them personally.
                                                  by
                                                  • DIY
                                                  • Recommended
                                                  Good Employees
                                                  Good Employees Not various items
                                                  by
                                                    • Recommended
                                                    Dave at Garden Center is awesome!
                                                    I am new to gardening and was working on a project. I almost bought the wrong soil and Dave saved me! He even educated me on what to use. I appreciate it how they were cards at the garden center and the great specials. .
                                                    by
                                                      • Recommended
                                                      Great products
                                                      The weed and feed has worked wonders on my yard in Cedar Park.
                                                      by
                                                        I did not shop at #0509 in Austin - I shopped at #0518 in Sherman, TX
                                                        Only writing this review because the survey indicated the store was #0509, which it was not. I purchased my items at #0518 in Sherman, TX.
                                                        by
                                                          • Recommended
                                                          Find Sharon in home decor for tile help
                                                          If your planing to do tile work and have no idea what you are doing find Sharon in home decor she's the best
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 730 reviews

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