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Filter Reviews By:Rating, Profile, Gender, Age (256)
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Showing 1-30 of 256 reviews
May 7, 2024
Garden center
I buy my plants and supplies at Home Depot, they have a good selection of native plants, plants are very healthy and also giving a 90 return policy with recipes
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Recommended
Apr 14, 2024
I bought over a ton of sacks of concrete!
I bet I didn't have to wait 2 minutes for help. James and Mandy loaded over a ton of sacks of concrete onto my trailer. Perfectly centered on top of the axles of my trailer. Every single sack by hand. They never complained and were cheerful throughout. What a great experience
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Recommended
Apr 13, 2024
Great store w/even better associates
My husband and I had been at another home improvement store earlier in the day and this Home Depot definitely set the bar from the appearance, cleanliness and organization of the store to the 5 star employee service we received.
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Recommended
Mar 16, 2024
Poor Customer Service
There was no customer service at the cash register by the service desk. The person working at the desk was rude and showed no professionalism. This store continues to provide subpar customer service.
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Mar 10, 2024
Great stock
I needed 33 boxes of tile. They had an entire pallet of the tile I needed, which insured matching lot numbers for the tile. Super important to be able to match like that
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Recommended
Jan 14, 2024
J
Great customer service
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Recommended
Nov 5, 2023
Gerald, was on point!!!
Gerald was soo pleasant and quick to greet and ask to be of assistance. He definitely made my experience more easy to navigate through the store. Thank you, Gerald!!
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Recommended
Oct 20, 2023
Super easy to navigate through
When I purchase an item. I am greeted and acknowledged.
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Recommended
Sep 11, 2023
Lake Jackson Experiance
I visit the Lake Jackson location frequiently. This store is always clean and stocked well .. The employees are nice and if u need help ask for James he is knowledgeable and will steer u in the right direction
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Recommended
Aug 11, 2023
Great customer service
I bought a upright Magic Chef freezer
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Recommended
Jul 30, 2023
Oraganize/neat
I bought my garden flowers there and they’re still alive. Also great customer service, attend quick/friendly.
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Recommended
Jul 9, 2023
Milwaukee Tools
I have purchased multiple Milwaukee tools over the last several years. Weed eater, 2 different M18 impact wrenches, Circular saw, Sawsall, M18 batteries and chargers, Leaf blower, etc. not one of these tools have broken, or shown diminished performance. Clearly the best of the best tools sold!
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Jul 4, 2023
Customer
I was helped by the store employee, quickly courteously and efficiently
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Recommended
May 25, 2023
Employee Review
I shop H.D. for most all my garden needs. Many times I encounter one lady who is always friendly and asked if I need assistance. I appreciate "Service" when I shop and not all businesses provide that. I hope that Mr. Ronald Jones tells cashier Ms. Helen that she is a valuable employee in the garden center.
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Recommended
Apr 29, 2023
store help
Your store has gone down in service and needs to be dealt with
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Apr 28, 2023
Best salesmen to support you making a purchase.
I am so excited knowing that my Lake Jackson, Tx. Home Depot can take care of my needs, it’s so frustrating driving to another town to make a purchase.
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Apr 18, 2023
My Home Depot
I have 3 franchises that I am loyal to because of their service. My H.E.B., My Buccees, and My Home Depot.
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Recommended
Apr 8, 2023
Great and Worst experience by two employees
James in Tile was awesome!!!!! He went above and beyond to find the inventory the system said was on hand, but not on the shelves. We have never had anyone assist that greatly before.
Then we had Crystal, who either hates her job or was having a bad day. She was the rudest and snarkiest cashier I have ever seen at any big box retail store.
We are regulars at both big box home improvement stores in the area and this was just unacceptable behavior by the cashier. The manager didn't really seem to give a crap either. Never have I been treated like this at ANY retail store!!
The guy who offered to help us unload, a first I might add, also was very nice. We did not catch his name, but he was nice and helpful. He probably was sent out to try to offset our extreme frustration, and if so, he helped.
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Recommended
Apr 5, 2023
Friendly and knowledgeable staff
Staff are very friendly and knowledgeable, I specifically dealt with Randell and both Michael and Scott in the paint section who were super helpful and friendly, they went above and beyond
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Recommended
Mar 26, 2023
Great place to shop!
There are wide variety of plants, but it is too pricy! Somehow home depot get to add on a plastic planter to make it look nicer and bump the price of the plant. I will shop again but carefully look at prices.
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Recommended
Mar 19, 2023
Homelite Electric Chainsaw
I bought the smallest Homelite Electric Chainsaw a while back but it is has been really convenient. I use it for small duty stuff like cutting 4-6" Logs into smaller pieces for my Santa Margarita grill and my Smoker. The Homelite Electric Chainsaw just zips through anything I put in front of it. I bought some Bar and Chain Lube in store at the same time, and it uses it more if you apply more downward pressure to wood. Otherwise just let the chainsaw do the work for you and conserve your Bar and Chain oil. Great product !
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Recommended
Mar 18, 2023
Customers come first!!!
The cashier, Taylor, in the Garden Center was so friendly and quick to be helpful. She made my day!
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Recommended
Mar 7, 2023
Best place for your home essentials
I love this store and glad Lake Jackson has this store here.
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Recommended
Jan 22, 2023
best one I've been in ever.
I've been in homedepot stores in Galveston, Houston and even Dallas area but this one makes you feel as though your family or a friend
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Recommended
Jan 9, 2023
Home Depot shopping in the garden department
Love early morning Sunday shopping at home Depot I always enter through the garden department and in completely satisfied with the help I received Krystal cashier & Thomas manager of the garden area make it a wonderful shopping experience always cheerful & willing to help
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Recommended
Jan 7, 2023
Great service
Give that boy matt the cashier a brovo maby like 2 of them
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Recommended
Dec 28, 2022
Great customer service
Shout out to Cris H. If ever in the area and shop at Home Depot, look for Cris H, she is awesome. She helped us until the end with the products we needed. Thank you Cris H.
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Recommended
Dec 16, 2022
Home Depot is my 2nd home
Store #6517 is always such a pleasure to visit. Whoever does the hiring for this store knows quality people when they interview and hire them. Unlike the big competitors, Home Depot employees know how to treat customers to keep them coming back
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Recommended
Nov 27, 2022
Great experience
Kaylee , customer service, was extremely helpful , kind , and patient , helpful with everything
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Recommended
Oct 22, 2022
Great customer service.
I have never gone to our home depot and been disappointed with the products or services from this store. The employees treat customers like family. I love it. It's my go to store.