#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(951)674-1205
Tool & Truck Rental(951)674-3510
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18282 Collier Avenue
Lake Elsinore, CA 92530
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Customer Store Reviews

  • 4.7 out of 411 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (411)
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Showing 1-30 of 411 reviews
Great Experience at this Store
I bought a wall light lamp today . stuff that I need for my house and I’m very Satisfied, I also bought a 9 Ft Christmas tree back on Dec 21 and we are very Happy with our beautiful tree and we were also helped by the Same Employee Dannyelle
by
    • Recommended
    Exemplary Customer Service
    Julie in Hardware happened to get my call which was meant for the Garden Center. Even so, she went out to the GC three times to get information for me, sent me photos, and really went out of her way to help me. I hope she gets a raise! I had been searching in a 20 mile radius for this particular orange tree and she helped me get the last one in the store or anywhere else, for that matter. I give her 10 GOLD STARS!!!
    by
      • Recommended
      NICE PLACE TO DO BUSINESS
      CLEAN STORE AND EVERYTHING IN STOCK.
      by
        • Recommended
        Pipe cutting was great
        Steel pipe cutting is a great service at Home Depot. I hope it never goes away.
        by
          • Recommended
          Local Customer
          I work out of state and had to purchase an exspensive tool that i never used. When back home the return of that tool was made easily and the money i spent was returned to my card no questions asked. Nice to know that when shopping at Home Depot i will find exactly what i am looking for.
          by
            • Recommended
            Special lighting project
            I was pleasantly assisted with finding all that I needed for my outdoor lighting project. The staff was very knowledgable and helpful.
            by
              • Recommended
              Amazing customer service
              Sydney is amazing went above and beyond to fix my nightmare.
              by
                • Recommended
                Worst Home Depot I’ve Ever Been To
                Avoid this place. Apathetic staff that treats customers like an annoyance, starting with their supervisors all the way down.
                by
                  Cashier
                  Lakeisha was very helpful and friendly.
                  by
                    • Recommended
                    Great Customer Service from Delivery Dept!
                    I ordered 2 wine coolers which the delivery sub-contractor lost and never came. Terry from the store tried all afternoon to track them down and kept calling me to give me status. She then rescheduled the delivery, which came flawlessly, and she kept me updated the days leading up to and on the day of delivery. That is GREAT customer service!
                    by
                      • Recommended
                      Experience
                      Very helpful and friendly staff and very fast at the cash register. It felt like I was in and out with no problems.
                      by
                        • Recommended
                        Plumbing needs?
                        If you have plumbing needs, Lake Elsinore's Tom is your go to guy. Vey pleasant and knowledgeable. Knew exactly what I needed.
                        by
                          Poor Customer Service
                          There was no help! Waited for 15 minutes in lumber to have someone cut a piece of wood. They were paged 3 different times and never showed up. Even went to different people to try and get help but no one was willing to assist. There were two other people in addition to myself needing help in lumber but guess they had the night off. Decided to go somewhere else.
                          by
                            Thank you Rosa
                            Great experience especially with the cashier Rosa
                            by
                              • Recommended
                              Tyler in paint is amazing!
                              Seriously need more workers like him! Super kind, patient, and helpful!
                              by
                                • Recommended
                                HD is my "GO TO" place to shop
                                I'm the queen of projects.. I have at least a dozen projects going at any one time... Fortunately Home Depot is only about 2 miles away from me.. I'm always needing a specific wood screw or a board or some soil for y countless indoor plants..or paint.. I love making things change color...
                                by
                                  • Recommended
                                  Always friendly and helpful staff
                                  I use this store for all my household needs. Never had to return anything. Close to my home and friendly/helpful staff.
                                  by
                                    • Recommended
                                    Professional and friendly
                                    The manager, cashier, and sales associate were great. The associate took time to answer alot of questions concerning my expense purchase. Extremely knowledgeable and personal. I was very impressed.
                                    by
                                      • Recommended
                                      Thank you Jim for going above and beyond
                                      The electrical employees always go above and beyond I don't know where my business would be without them.
                                      by
                                        Stay away
                                        Horrible service. Support smaller businesses. They care about you. Not this store
                                        by
                                          #8988 IS THE BEST
                                          I really love going to 8988. They are the best when it comes to being friendly and experience in helping with your shopping experience. Everyone seems to know where things are and they take the time to show you where things are. I must say William is doing a great job over there as their manager
                                          by
                                            • Recommended
                                            Very good experience
                                            I shop all the time in this Home Depot
                                            by
                                              • Recommended
                                              Monica was so sweet and helpful
                                              She helped me get everything I needed for my project and answered all my questions.
                                              by
                                                • Recommended
                                                Always convenient to come in and out for what I need
                                                I like coming to the lake elsinore home depot because it close to home and what I order online is available right away
                                                by
                                                  • Recommended
                                                  Great Attitude
                                                  I thought Salma had a great attitude!
                                                  by
                                                    • Recommended
                                                    Non existent service
                                                    Came in to browse around and pick up hinges for repair. I walked the whole store and not once was I engaged, or acknowledged. Went to check out and the cashier was having a conversation with the person in line and just holding up the line.
                                                    by
                                                      Great people work here!
                                                      This is my home store, I sometimes go up to 3 times a day, and I enjoy it all the time!
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        During my trip to Home Depot. I was personally assisted by Rick who helped answer my questions and locate my items. Great Customer Service it was a pleasant experience.
                                                        by
                                                          • Recommended
                                                          well stocked
                                                          Love this store because its not crowded and theres always help
                                                          by
                                                            • Recommended
                                                            Megan tool rentals
                                                            Megan is a huge asset to home depot. Attitude is key in a stressful situation. We we stressed out due to a flood. Megan showed us the proper products and we dried out the project out with success. Our srress levels dropped in the 1st 5 mins. Thank you very much Megan
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 411 reviews

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