#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(337)475-7424
Tool & Truck Rental(337)475-7433
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 E Prien Lake Rd
Lake Charles, LA 70615
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Customer Store Reviews

  • 4.5 out of 315 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (315)
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Showing 1-30 of 315 reviews
Flooring
Product said price of floors I purchased at a lower price than what I was charged. Be aware make sure you ask what you will be charged because they won’t match, you will be charged higher even online is cheaper. I was charged $4.39 sq ft. Online states $4.19 sq ft.
by
    large selection
    when looking for products to complete a bathroom remodel I've found that this store location has had the largest selection of products available.
    by
      • Recommended
      Great store to visit
      I was not sure what kind of stud finder I needed so many to choose from the associated took the time to ask me questions and than Recommended the one I needed for the job Was very patient with me, and all of the associates in the store are very friendly no need to stand around list like other Hardware stores
      by
        • Recommended
        Awesome place
        Adriana was such a delight friendly and helpful!!!!
        by
          • Recommended
          compressor i bought
          the compressor i bought worked very well on the project i am working on . i have several compressors and this one works the best.
          by
            • Recommended
            Great Service!
            Walking into Home Depot is so different than most stores around here! Very friendly employees, willing and ready to assist in helping me find what I needed and assisting me through checkout to loading my purchase in my vehicle. If you want customer service at its best, Home Depot in Lake Charles is the place to shop!
            by
              • Recommended
              Amazing employees!
              I love going to home depot when I wanna work on a project or when I'm bored they answer all my questions and the employees are so friendly. The best place to shop! The parking lot needs to be redone but otherwise fantastic!
              by
                • Recommended
                Good people
                For the most part the Home Depot in lake Charles is very pleasant to deal with. Needs to keep the people out of the parking lot begging for work
                by
                  • Recommended
                  Good Store , Employees , products
                  Got what wanted and also information on a future project
                  by
                    Great tool section
                    Great layout for the tool section. I find I get a better price at home depot than the other stores.
                    by
                      • Recommended
                      Great place to shop
                      Very nice staff. Check out was very easy with employees like Ms Brianna there. She made the entire shopping process smooth.
                      by
                        • Recommended
                        Charmaine Grice Provided Excellent Customer Service
                        The carpet I purchased was perfect! Just the color that I was looking for at a great price!
                        by
                          • Recommended
                          Great store!
                          I like Home Depot for the variety of products they stock.
                          by
                            • Recommended
                            Very good customer service
                            I recently went shopping for ceiling fans. I found one I liked and was looking for it on display then realized I didn't have a shopping cart. An associate was passing by with an empty one so I asked if could use it. He graciously gave it to me then asked if I needed any assistance. He helped me find the fan on display and on the shelf, then loaded it for me. Very nice man. Wish I had asked his name..
                            by
                              • Recommended
                              return
                              Kevin, Jason and Deajsia are the best. Keep up the good work.
                              by
                                • Recommended
                                There are a great selections of merchandise and helpful employees.
                                I was stuck not knowing how to select and manage merchandise. The salesperson gave me a refund and found someone to help me in minutes.
                                by
                                  Best Home Depot EVER
                                  The Lake Charles Home Depot is the BEST Home Depot I have ever used! Everyone is always so helpful and friendly!n
                                  by
                                    • Recommended
                                    Great employees
                                    I am so proud of the way everyone was so nice and they all smiled and told me hello
                                    by
                                      • Recommended
                                      Great customer service!
                                      Upon checking out at the Home Depot, Adrianna was simply the best. She was very pleasant and comical and she made the experience very enjoyable. She is such an asset to the Home Depot family.
                                      by
                                        • Recommended
                                        Great Store!
                                        Adrianna was super helpful and professional. She assisted us with the self checkout and how to download the app for the military discount. Not sure why that process changed because before all we had to do was show our military identification and got the discount.
                                        by
                                          • Recommended
                                          Excellent wood Department, employees, very knowledgeable, and helpful.
                                          I bought a 4 x 8 sheet of plywood which the employee cut up into eight pieces according to my dimensions on a drawing. Everything fitted and went together Perfectly when I got back to putting in the project together.
                                          by
                                            • Recommended
                                            Always having what I need whenever shopping at Home Depot
                                            Home Depot always have these light bulbs which cannot be found just anywhere in Lake Charles.....A unique place to shop.
                                            by
                                              • Recommended
                                              GREAT ASSISTANCE
                                              I went into the Home Depot Store recently to purchase some fluorescent bulbs and a sales Rep asked to assist me. He was highly interested to help. He gave me a precise lesson in LED vs FLUORESCENT bulbs and fixtures. This was all new to me. I received a crystal clear lesson that helped me make an intelligent choice to purchase the right product that I needed.
                                              by
                                                • Recommended
                                                1st Home owner visit
                                                I bought my first Home Depot item as a new home owner October 26th and it was a wonderful experience! The service was fast friendly and professional, I look forward to shopping there for years to come and I know I will get what I need every time with great customer service.
                                                by
                                                  • Recommended
                                                  I had a great time
                                                  Sale cashier Adrianna made my day she was so kind and helpful in my purchase I don’t think I would have purchased what I did if it wasn’t for her and the young man that helped me KMS68RN
                                                  by
                                                    • Recommended
                                                    Customer services
                                                    Customer services was 👏🏾 Awesome
                                                    by
                                                      • Recommended
                                                      Great Store to Shop for Home improvement!! Alway Helpful, Knowledgeable and Friendly
                                                      We have purchased numerous building supplies, hardware and appliances at this Home Depot, and we are never disappointed. This is a Great Store!
                                                      by
                                                        Debra Simon in plumbing is the rudest employee
                                                        Ran over my foot. Told me shut up and hush and would not help me. Never will come here again and she will be getting reported for running over my foot while I'm shopping
                                                        by
                                                          Had Just what I Needed
                                                          Needed an annual to replace some drought damaged landscaping and HD was the only place that had the size I needed.
                                                          by
                                                            An average store
                                                            An average experience.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 315 reviews

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                                                              Tool & Truck Rental

                                                              (409)882-3408

                                                              Pro Service Desk

                                                              (409)882-3402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm